Thomas Gernhart
Thomas Gernhart at Brandon Honda
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Thomas Gernhart | Page 12

Assistant Service Manager

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

Contact Me
5.0
129 Reviews

Hometown of Wilkes Barre, PA where I worked in health care and the fire service for over 20 years prior to coming to the Honda Family. My hobbies include wrestling and racing cars, as I formerly raced go carts and cars. Education includes two Master Degrees, along with many certifications. Overall, my passion is to talk with people and meet your needs with honesty and follow through.

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 10 mos

Specialties & Trainings

2023 Assistant Service Manager of the Year

2022 Assistant Service Manager of the Year

View more specialties & trainings
5.0

129 Reviews

Write a Review

129 Reviews of Thomas Gernhart

January 01, 2021

Dealership Rating
Employee Rating

Tom was amazing! I went in for service and he was quick, thorough and very helpful. I highly recommend going here for any service issues More

by Dmaloney530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 24, 2020

Dealership Rating
Employee Rating

Another great experience at Brandon Honda. I was able to change my appt last minute, they got everything done quickly and my service advisor was very helpful! More

by Cardonamaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 23, 2020

Dealership Rating
Employee Rating

Great place, they take awesome care of my car. Very good customer service. Thomas Gernhart was my service advisor and make sure things went very smooth. Special thanks to our sales personnel Yousef Yousef More

by Josbranic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yousef Yousef, Yousef Yousef

December 18, 2020

Dealership Rating
Employee Rating

My service advisor, Tom, was informative and super helpful. He made things quick, easy and kept me in the loop through out the process. Thanks! More

by Cardonamaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 17, 2020

Dealership Rating
Employee Rating

I had a great experience. The service took long but we were offered a ride to the mall and later picked up. Tom took real good care of me. More

by Calves25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 15, 2020

Dealership Rating
Employee Rating

Cassandra Devereaux did a great job fixing my registration and called to see if I anyother problem .Still not happy with Hassin or Raymond they don't keep there Word ! More

by greeko1937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cassandra Devereaux

Dec 15, 2020

Brandon Honda responded

Thomas, Thank you for reaching out to us regarding your experience. I understand that Robin has resolved the issues you had. If we can do anything else please let us know, Christine Conley Internet Director Brandon Honda

Dec 16, 2020

Brandon Honda responded

Hi Thomas, I apologize for that, she is not in the position to coach Hassan and Raymond. The information was shared with our GSM David Farner who will handle that. Would you like me to have him reach out to you? Christine

Dec 15, 2020

greeko1937 responded

She didn’t resolve Hassin and Raymond !

December 13, 2020

Dealership Rating
Employee Rating

My service experience with Tom was first class. He was very prompt, thorough and great to work with. I look forward to working with him again in the future. More

by clittlewood81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 13, 2020

Dealership Rating
Employee Rating

Tom Gernhart took great care to make sure our car was repaired and ready the same day. He was very courteous and made sure to call us and keep us informed of what needed to be done, price quote and when More

by theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 11, 2020

Dealership Rating
Employee Rating

Hope was my salesperson and was very engaged during the sales process. I was promised my extra set of keys at the time of sale and was also warned of a possible touchscreen issue with the car. The day I More

by chrisglaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hope Rose

Dec 15, 2020

Brandon Honda responded

Chris, Thank you for taking a moment to share your experience, I am sorry for any frustration you have had with your purchase experience. I am here to help if you could please give me call, or email, directly I would like to speak to you regarding this. Again I do apologize and hope to hear from you soon. Regards, David Farner General Sales Manager Brandon Honda email: davidf@brandonhonda.com C: 727-808-0903

December 08, 2020

Dealership Rating
Employee Rating

Tim G from service took great care of me and my car. He checked my warrenty before I got to dealership and had everything ready to go!! More

by yes719@charter.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
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