Thomas Gernhart
Thomas Gernhart at Brandon Honda

Thomas Gernhart | Page 13

Assistant Service Manager

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

Contact Me
4.8
273 Reviews

Hometown of Wilkes Barre, PA where I worked in health care and the fire service for over 20 years prior to coming to the Honda Family. My hobbies include wrestling and racing cars, as I formerly raced go carts and cars. Education includes two Master Degrees, along with many certifications. Overall, my passion is to talk with people and meet your needs with honesty and follow through.

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 1 mo

Specialties & Trainings

2024 Assistant Service Manager of the Year

2023 Assistant Service Manager of the Year

View more specialties & trainings
4.8

273 Reviews

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273 Reviews of Thomas Gernhart

December 18, 2024

Dealership Rating
Employee Rating

I always feel I have been treated fairly at Brandon Honda. I love their service. More

by sue264
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

December 16, 2024

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Tom had my back the whole time with updates and a loaner. He worked with the warranty company to get the work completed as quickly and efficiently as possible. He was very easily accessible by phone and mu More

by Kirsten
Recommend Dealer
Yes

December 15, 2024

Dealership Rating
Employee Rating

excellent customer service, reasonable wait time, exceptional people, all in all a fantastic experience, highly recommendable More

by jeh.1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Bedell

December 14, 2024

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Thomas has always giving me great customer service since I’ve moved down here.. He’s one of the main reasons why I come back and use Brandon Honda. He’s even taken care of my family members who don’t even l More

by joseph.powelljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2024

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Tom is always great to work with. Friendly and gets the job done very quickly. More

by pritchkando
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 09, 2024

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Out of all the service advisors that have helped me over the years at Brandon Honda, Tom Gernhart has been the best. He's professional, knowledgeable and straightforward. I have to say that Brandon Honda' More

by Vicki W.
Service Price Transparency
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Service Time
Recommend Dealer
Yes

December 09, 2024

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Tom is always professional and efficient when I bring my car in. He explains the service I'm about to get as well as near future maintenance needed. More

by Neeceenflirida
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Recommend Dealer
Yes

December 08, 2024

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Hade my used car for 26 days engine let go now the car is at dealership it has been there for about two weeks if this car was inspected they did a poor job inner fender well was tied up with tied warps they More

by bishopruskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2024

Brandon Honda responded

Thank you for bringing your concerns to our attention. I truly regret the issues you’ve experienced with your vehicle and apologize for any inconvenience caused by the situation. Our goal is to ensure every vehicle meets high standards before leaving our dealership. I understand your frustration, please know that we take these matters very seriously and are committed to resolving them promptly. I’ve reviewed your email and would like to discuss further, please reach out to me directly at 813-664-1234 or rvanhart@brandonhonda.com. We appreciate your patience and understanding as we work to make this right for you. Sincerely, Rachel Van Hart Fixed Operations Director Brandon Honda

Dec 11, 2024

bishopruskin responded

When will I be getting my car back we need a car to get what we need we are sensor citizens this is our only car paid cash for this bank account is just about gone PLEASE GET BACK TO ME only had car for 26 days you have had it 14 days

December 07, 2024

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Employee Rating

Excellent service person and tech in solving my issues. Tom was outstanding and solved the problems More

by pksaroj
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2024

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Employee Rating

No complaints. Seems to be a well run business. I’ll be back for next scheduled service. More

by jimpowell0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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