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Thomas Gernhart
Thomas Gernhart at Brandon Honda

Thomas Gernhart

Assistant Service Manager

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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4.8
266 Reviews

Hometown of Wilkes Barre, PA where I worked in health care and the fire service for over 20 years prior to coming to the Honda Family. My hobbies include wrestling and racing cars, as I formerly raced go carts and cars. Education includes two Master Degrees, along with many certifications. Overall, my passion is to talk with people and meet your needs with honesty and follow through.

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Specialties & Trainings

2024 Assistant Service Manager of the Year

2023 Assistant Service Manager of the Year

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4.8

266 Reviews

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266 Reviews of Thomas Gernhart

September 13, 2025

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Employee Rating

I want to thank the management and sales associate that helped me purchase my automobile. I had a budget as to what I wanted to pay and car note. We had several discussions regarding final price and monthl More

by hhastie
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Recommend Dealer
Yes

Other Employees Tagged: Emad Farid, Dyaa Shihabi

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July 20, 2025

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He was fast and kept me up to date on my vehicle at all times. More

by ELIZABETHGERNHART
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Recommend Dealer
Yes
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June 30, 2025

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I usually receive great service at this dealership, the service associates are top notch, informative and knowledgeable. More

by Maureenheadley413
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Recommend Dealer
Yes

Other Employees Tagged: Augustine Cardona, Dariel Rodriguez

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June 09, 2025

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They add an additional 3% to your bill if you use a charge card to pay the bill and do not warn you about the charge. Instead they say it is posted but it must be in very fine print because I spent 8 h More

by ksraisch
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Service Time
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Recommend Dealer
No
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Jun 10, 2025

Brandon Honda responded

Thank you for your feedback. We understand your frustration regarding the credit card surcharge. While the 3% charge is posted in multiple areas within the dealership, we realize it may not always be immediately noticeable during a long visit. I’ll ensure our team continues to look for ways to make this information more visible for all our customers. We appreciate you bringing this to our attention and will use it as an opportunity to improve the experience moving forward. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

June 04, 2025

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Service was good. Appreciate the thorough explanations on the services and recommended services. Would come back again More

by KAMREBECCA
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Recommend Dealer
Yes
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June 03, 2025

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I was greeted well and was well informed of the items being worked upon. The waiting lobby is also clean. More

by Togetcar
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Recommend Dealer
Yes
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June 01, 2025

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Great service, attention to detail, open candor, and explanation of all the available services for my auto More

by dslowary
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: TJ, assisted me with both cars

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May 31, 2025

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Tom was a wonderful, professional and caring person. Extremely knowledgeable about his job and explained everything in detail. Very happy with him. More

by HBERRIOS56
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Recommend Dealer
Yes
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May 31, 2025

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The service department is very good. Professional and courteous. I like that they send a video when repairs are complete. More

by pmyers4118
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Recommend Dealer
Yes
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May 30, 2025

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I purchased my car from them about 3 years ago and they really maintain the service along with having phenomenal customer service that really treat you right when you come there More

by caddilac30
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Recommend Dealer
Yes

Other Employees Tagged: Michael Mack

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