Thomas Mack | Page 3

Service experience at Cadillac of Naperville has always been positive and courteous. Dealership personnel are friendly and communicative. Service needs have been resolved to my satisfaction. been positive and courteous. Dealership personnel are friendly and communicative. Service needs have been resolved to my satisfaction. More

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I always get great service at Cadillac of Naperville. I just needed a oil change but I was treat as if I was buying a new car. just needed a oil change but I was treat as if I was buying a new car. More

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Service was quick & easy. They always do a good job explaining things. You get a good sense that they really care. Ask for Thomas in Service. explaining things. You get a good sense that they really care. Ask for Thomas in Service. More

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This dealership is fantastic for sales and service. I always leave happy, never feeling like they took advantage of me being a woman and all. Thomas always treats me like family. They are a class act in always leave happy, never feeling like they took advantage of me being a woman and all. Thomas always treats me like family. They are a class act in every way. More

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Great and Friendly Service Excellent service. Also Had a coupon for a free mini detailing. Didn't expect much more than a wash for free but when I picked up my car I couldn't be Excellent service. Also Had a coupon for a free mini detailing. Didn't expect much more than a wash for free but when I picked up my car I couldn't believe how clean and shiny it looked! Looked brand new again! Everyone went above and beyond including shuttle service to meet my needs. More

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Excellent customer service Thomas helped my wife the other evening when the battery was dead. The next morning the technician worked on it and we had the car back that evening. Thomas helped my wife the other evening when the battery was dead. The next morning the technician worked on it and we had the car back that evening. Brakes were done as well after they looked over the car. Everyone is always helpful and try to get you the best price. Thanks More

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Great service Great group of guys over in Service Dept. Talk to Thomas if need a point of contact. He’s been great to me. They do everything they can. Great group of guys over in Service Dept. Talk to Thomas if need a point of contact. He’s been great to me. They do everything they can. More

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Service Department Was treated like a king this being my first visit to Cadillac of Naperville for service on my car for a LOF & tire rotation Jim Was treated like a king this being my first visit to Cadillac of Naperville for service on my car for a LOF & tire rotation Jim More

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Cadillac of Naperville This dealership worked with me to fine the car I was looking for and at the price I was comfortable with. They have an excellent service department t This dealership worked with me to fine the car I was looking for and at the price I was comfortable with. They have an excellent service department that will work hard to keep your car running for years. I am totally happy with this dealership. The service advisors are great to work with and super friendly. Service advisor Thomas Mack is one of the best. He keep me informed by text of every step of my service visit. More

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Great Service Took my car in for an airbag recall. The service was exceptional. I was graciously offered a shuttle ride from the dealership to my place of employmen Took my car in for an airbag recall. The service was exceptional. I was graciously offered a shuttle ride from the dealership to my place of employment, which simplified things greatly. The service was completed promptly. Very satisfied with my experience. Highly recommend this dealership. More

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