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Thomas Maierhoffer
117 Reviews
117 Reviews
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117 Reviews of Thomas Maierhoffer
June 10, 2025
Came in with a 2024 CX-5 with 5,000 miles. CarPlay was intermittently disconnecting. First visit they couldn’t duplicate the issue so returned my car and sent me home. Issue continued to get m CarPlay was intermittently disconnecting. First visit they couldn’t duplicate the issue so returned my car and sent me home. Issue continued to get more frequent and brought it back again, this time with a video of the problem. The had my car for about a week. Called me and again said they couldn’t duplicate the issue and Mazda corporate said there is no fix for this. Told me to come get my car. When I argued the point I was told “there is nothing we can do about it. I’ll give you corporate’s number. I asked to speak to the service manager and finally he agreed this wasn’t right. Since they have sent the video and vehicle data to Mazda for further consideration. I was told this was a one time shot. If they come back and say not their issue I can never resubmit for this problem. Considering all this, I decided Mazda and this dealership are not entities I want to be associated with and traded my car for a Volvo. The issue is someone else’s problem now. It’s funny that a customer of 5 Mazdas in 6 years brings in a new vehicle less than a year old and is treated with such disrespect. One final note. The loaner vehicle was filthy and had food remnants and stains throughout the vehicle. Never had these types of issues at Mazda City. More
by MGUNS
Verified Customer
June 04, 2025
We just bought our 5th car from them. Brian “Chief” is amazing and truly cares about his customers. Hodges is the only Mazda Dealership that I would purchase from and take my cars to for Brian “Chief” is amazing and truly cares about his customers. Hodges is the only Mazda Dealership that I would purchase from and take my cars to for service! More
by TRAYCTESH
Other Employees Tagged: Brian "Chief" Hartwick
May 31, 2025
Anastasia was wonderful! She made the process seamless. We were not coming back to this dealership as it has been poor in the past, but Anastasia erased all of that! She made the process seamless. We were not coming back to this dealership as it has been poor in the past, but Anastasia erased all of that! More
by SCUBASQUIRREL
Other Employees Tagged: Clayton Rutt, Matthew Tudor, Anastasiia Kavunenko
May 23, 2025
The whole process from start to finish was professional and efficient. The Hodges group truly respected my time. and efficient. The Hodges group truly respected my time. More
by CHRIS.BOZEMAN1
Other Employees Tagged: Carmine Francese, Clayton Rutt, Matthew Tudor, Chris Bozeman, Christian Ortolaza
May 09, 2025
The service performed was good, however, I asked for a tire rotation which they did not do. They said the tires were bad so 'no point'. On the evaluation sheet it said the tires were acceptable. The reali tire rotation which they did not do. They said the tires were bad so 'no point'. On the evaluation sheet it said the tires were acceptable. The reality is two of the tires are in very good condition with the other two still in usable condition. I ended up rotating them at home, which wasn't easy and left me a bit upset. More
by SEFLORIDA
May 07, 2025
Pretty easy buying experience. Chief was great and helped me figure out all the crazy features. Chris in finance cut through the xx and we figured out quick what was needed and not Chief was great and helped me figure out all the crazy features. Chris in finance cut through the xx and we figured out quick what was needed and not. 10/10 would recommend. More
by CHANNA
Other Employees Tagged: David Hodges, Carmine Francese, Dan Hodges, Clayton Rutt, Matthew Tudor, Cody Risner, Chris Bozeman
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