Thomas Maxfield
Thomas Maxfield at Acura of Westchester

Thomas Maxfield

Senior Service Adviser

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

Contact Me
5.0
80 Reviews
5.0

80 Reviews

Write a Review

80 Reviews of Thomas Maxfield

September 13, 2025

Dealership Rating
Employee Rating

Great service Ton took the time out to explain everything that needed to be done to my vehicle More

by claudiafranzese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Acura of Westchester responded

Thank you for sharing your feedback. We're glad our team was able to assist you with your vehicle needs at Acura of Westchester.

September 11, 2025

Dealership Rating
Employee Rating

Great service! I have been going to Acura of Westchester for 10 years. Tom Maxfield is a wonderful service advisor. He patiently answers any questions I may have an More

by Flo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Acura of Westchester responded

We're grateful for your loyalty over the years. Our team appreciates your kind words and looks forward to assisting with all your ILX servicing needs at Acura of Westchester.

August 26, 2025

Dealership Rating
Employee Rating

Thomas Maxfield it the best service advisor. I have been going to Acura of Westchester for more than 20 years, and Tom is always welcoming. He goes above and beyond to meet my needs for sched More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 23, 2025

Dealership Rating
Employee Rating

Great customer service! !! I have been going there for 10 years and my car never had any problems More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Gambitta

August 10, 2025

Dealership Rating
Employee Rating

Tom Maxwell was always my service rep for many many years. I have been leading with Acura of Westchester since 1997, and when Tom wasn’t there for a few years, I was very upset because nobody else trea More

by Ivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2025

Acura of Westchester responded

We appreciate your feedback on our team's excellent service and we're happy to hear you're satisfied. Always a pleasure serving you at Acura of Westchester. If there's anything more we can do, feel free to get in touch.

August 04, 2025

Dealership Rating
Employee Rating

Tom is the best. He alwasys goes above and beyond. His customer service is impeccable. More

by Jfizzle2753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Acura of Westchester responded

We're glad to hear you had such a positive experience with our team at Acura of Westchester. Your feedback on their customer service is truly valued.

July 31, 2025

Dealership Rating
Employee Rating

They have great service . They have a great team. They handled time constraints perfectly . Very professional More

by Antmazzella11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 07, 2025

Dealership Rating
Employee Rating

The service is always great and Tom is always a pleasure to work with. And very accommodating More

by Cpeltz.2170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Acura of Westchester responded

Thank you for the kind words. Our team takes pride in providing excellent customer service at Acura of Westchester.

July 05, 2025

Dealership Rating
Employee Rating

Thorough and trustworthy. They checked my car after another shop said I needed to replace my brakes and tires and found that I didn’t have to replace either. More

by Adey.delbridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2025

Acura of Westchester responded

We're glad our team could assist you. Thank you for trusting Acura of Westchester with your vehicle needs.

July 04, 2025

Dealership Rating
Employee Rating

Always get professional, courteous, prompt service from Tom Bought my Acura from this dealership and now have 94,000 miles on it 24 years later with little more than annual check -ups. More

by Steve.scheffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2025

Acura of Westchester responded

We appreciate you sharing your experience with us at Acura of Westchester. It's great to see that the care from our team has kept your Acura running smoothly for many miles and years. Thank you for being such a loyal customer.

1
...

Dealership Inventory (383 Vehicles)

used 2022 Acura TLX car, priced at $31,999
2022 Acura TLX
used
N/A exterior
10-Speed Automatic
AWD
used 2023 Acura MDX car, priced at $42,499
2023 Acura MDX
used
N/A exterior
10-Speed Automatic
AWD
used 2023 Acura TLX car, priced at $47,499
2023 Acura TLX
used
White exterior
10-Speed Automatic
AWD
used 2023 Acura RDX car, priced at $37,499
2023 Acura RDX
used
N/A exterior
10-Speed Automatic
AWD
used 2023 Acura TLX car, priced at $36,799
2023 Acura TLX
used
Gray exterior
10-Speed Automatic
FWD
used 2023 Acura RDX car, priced at $31,999
2023 Acura RDX
used
White exterior
10-Speed Automatic
AWD