Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty | Page 20

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
607 Reviews
5.0

607 Reviews

Write a Review

607 Reviews of Thomas McCafferty

November 29, 2023

Dealership Rating
Employee Rating

All employees from General Manager Patrick to delivery man Lou were pleasant, efficient, informed, polite and timely. I will purchase another Lexus from Chambers because of the excellent service that I r More

by DeeDee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Chahwan, Eric Castillo

Nov 29, 2023

Herb Chambers Lexus of Hingham responded

It's great to know that Patrick, Lou, and the rest of our team at Herb Chambers Lexus of Hingham provided you with such a positive experience. We look forward to helping you with your next Lexus purchase!

November 23, 2023

Dealership Rating
Employee Rating

Fast, efficient, friendly, and reasonably priced. That is what defines Thomas and the team at Herb Chambers Lexus. More

by bigpgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2023

Herb Chambers Lexus of Hingham responded

We're glad to know that you found our service at Herb Chambers Lexus of Hingham fast, efficient and friendly. Your kind words about Thomas and the team are greatly appreciated!

November 15, 2023

Dealership Rating
Employee Rating

Just had my Lexus serviced at Herb Chambers in Hingham and they did an excellent job. My car was given back to me in perfect shape cleaned inside and out. I love when a dealership goes the extra mile. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Herb Chambers Lexus of Hingham responded

Tony, we're glad to know you had a great experience at Herb Chambers Lexus of Hingham. We always aim to go the extra mile for our customers! Thanks for sharing your feedback and enjoy your freshly serviced Lexus!

November 09, 2023

Dealership Rating
Employee Rating

Everyone was kind and understanding. I appreciate how all staff talked respectful and smiled. Very nice people. More

by Djj143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Castillo

Nov 09, 2023

Herb Chambers Lexus of Hingham responded

We're so glad to know that our team at Herb Chambers Lexus of Hingham made your experience a positive one with their kindness and respect. Thanks for the great review!

November 07, 2023

Dealership Rating
Employee Rating

Had my car in for 100,000. Mile service. Tom Maccafferty my service advisor was awesome dealing with this and some other issues! Very pleased and will be back! More

by da1798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom and our team at Herb Chambers Lexus of Hingham were able to provide you with an awesome service experience! We appreciate your feedback and look forward to seeing you for any of your future automotive needs. Safe travels until then!

November 03, 2023

Dealership Rating
Employee Rating

Service Staff is excellent . But not happy with the car. Less than 10k miles and had 2 issues. Left door panel has been an issue and muffler detached causing noises More

by Tsd522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Herb Chambers Lexus of Hingham responded

We appreciate your feedback and are glad to know our service staff has been excellent. However, we're sorry to learn about the issues you've experienced with your car at Herb Chambers Lexus of Hingham. We'd like an opportunity to address these concerns - please feel free reach out so we can assist further! -Patrick Chahwan - General Manager - pchahwan@herbchambers.com

October 31, 2023

Dealership Rating
Employee Rating

Thomas M was knowledgeable and pleasant when we arrived at the dealership. He is honest, accurate, and efficient. Will return because of him. And the service of the mechanics! More

by kevinann99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Herb Chambers Lexus of Hingham responded

Your kind words make our day, Kevin! Thank you for choosing Herb Chambers Lexus of Hingham and recognizing Thomas's efforts. See you next time!

Oct 31, 2023

kevinann99 responded

Thank you Herb Chamber Lexus of Hingham! We will be back because of Thomas and his service. The mechanics are terrific. The facility is clean and pleasant.

October 31, 2023

Dealership Rating
Employee Rating

The Lexus dealership worked on an electrical issue that had been worked on locally on the Cape without success. Lexus identified the problem quickly and moved to solve it. More

by Richlarios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Herb Chambers Lexus of Hingham responded

We're glad to know our team at Herb Chambers Lexus of Hingham was able to identify and solve the electrical issue in your vehicle. Thanks for trusting us with your car needs!

October 31, 2023

Dealership Rating
Employee Rating

Took my Lexus 350RX in for brakes and service and they also found a leaking radiator. Tom got me into a courtesy car and had my car ready to go the next morning. I always know I'm in capable hands with To More

by nkgraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom and our team at Herb Chambers Lexus of Hingham were able to provide you with a smooth service experience. Thank you for trusting us with your Lexus 350RX, we appreciate the five-star review!

October 28, 2023

Dealership Rating
Employee Rating

Service Adviser Tom, as always, ensures my now 6 year old NX IS IN TOP CONDITION. HOLIDAY DRIVING INCLUDES 400 miles nonstop trip. I know I can count on safe driving. Tom is courteous & professional. He More

by krstravel87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Valet driver Lou on time & efficient.

Oct 30, 2023

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom has been able to keep your NX in top condition over the years at Herb Chambers Lexus of Hingham. It's great to hear how confident you feel about those long holiday drives! Thanks for sharing this positive feedback about our service team. Safe travels!

...
20
...