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Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty | Page 19

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
607 Reviews
5.0

607 Reviews

Write a Review

607 Reviews of Thomas McCafferty

December 24, 2023

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Brought my rx350 in for its first service since purchasing it last January. Everything was excellent and can’t say enough about the amazing experience. More

by Paul
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Dec 26, 2023

Herb Chambers Lexus of Hingham responded

Paul, we're delighted to know you had an excellent experience with your RX350's first service at Herb Chambers Lexus of Hingham. We appreciate the positive feedback and are here for anything you might need down the road!

December 22, 2023

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pleasant experience, friendly and outgoing personnel, length of wait and repair time was accurate. service manager was straightforward in the expected cost and time More

by matty432
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Recommend Dealer
Yes
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Dec 22, 2023

Herb Chambers Lexus of Hingham responded

We're delighted to know you had a pleasant experience at Herb Chambers Lexus of Hingham. We always aim for transparency in our service and it's great that this was reflected during your visit. Thanks for the review!

December 21, 2023

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Prompt service, length of wait time was accurately described, efficient in solving the problem. Thanks More

by 2104jeo
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2023

Herb Chambers Lexus of Hingham responded

We're glad to know you found our service prompt and efficient at Herb Chambers Lexus of Hingham. Thank you for your feedback, we appreciate it!

December 18, 2023

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Heard through multiple contacts that the Herb Chambers experience is one of the best out there, they lived up to it! More

by mcicches
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Karam , Joseph Sullivan, Sammy loji

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Dec 18, 2023

Herb Chambers Lexus of Hingham responded

We're so glad to know that your experience with us at Herb Chambers Lexus of Hingham lived up to the reputation! Thanks for sharing this positive feedback.

December 13, 2023

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This dealership is great. Tom my service manager is very professional. He explains any service done to my vehicle which makes my service visit.very comfortable. More

by Lindy543
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Recommend Dealer
Yes
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Dec 13, 2023

Herb Chambers Lexus of Hingham responded

We're glad to know that Tom and our team at Herb Chambers Lexus of Hingham made your service visit comfortable. We appreciate the feedback, thank you!

December 06, 2023

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Completely satisfied with the service. The service was performed within the time period i was given from the outset. More

by jirim53
Service Price Transparency
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Recommend Dealer
Yes
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Dec 06, 2023

Herb Chambers Lexus of Hingham responded

We're glad to know you had a satisfying experience at Herb Chambers Lexus of Hingham. We always aim for efficient and reliable service!

December 02, 2023

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The customer service was outstanding, and the service was exactly what I was looking for. More

by baes_beheshti
Service Price Transparency
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Recommend Dealer
Yes
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Dec 04, 2023

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham a five-star review! We are elated to read that our customer service was outstanding. See you next time!

November 30, 2023

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The service is excellent and everyone is very friendly and accomodating. The facility is comfortable. I go out of my way to get my car serviced there. More

by Ld22
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Recommend Dealer
Yes
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Dec 01, 2023

Herb Chambers Lexus of Hingham responded

We're happy to know that you find our service excellent and the team friendly at Herb Chambers Lexus of Hingham. Your willingness to go out of your way for us is greatly appreciated! Safe travels until we see you next time.

November 30, 2023

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Tom and his team were great! I loved the video of what was done. Great. More

by Robin Crafts
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Recommend Dealer
Yes
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Nov 30, 2023

Herb Chambers Lexus of Hingham responded

Robin, thanks so much for the 5-star review of Herb Chambers Lexus of Hingham! We'll make sure your kind words reach Tom.

November 29, 2023

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Busy dealership but service is efficient and effective. Staff is professional. Waiting area is ply but could be wsrmwy. More

by surrey02563
Service Price Transparency
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Recommend Dealer
Yes
Print
Nov 29, 2023

Herb Chambers Lexus of Hingham responded

Thanks for the feedback! We're glad to know that you found our service at Herb Chambers Lexus of Hingham efficient and effective. We'll take your suggestion about the waiting area into consideration. We are always looking for ways to improve!

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