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Thomas McCarthy

Overview Reviews (80) Inventory (186)

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Thomas McCarthy

Thomas McCarthy | Page 4

Service Advisor

Copeland Chevrolet Hyannis

22 Ridgewood Ave
Hyannis, MA 02601

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3.7

80 Reviews

Overview Reviews (80) Inventory (186)

3.7

80 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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80 Reviews of Thomas McCarthy

July 27, 2023

Dealership Rating

Employee Rating

Tom was very responsive dealing with my broken down vehicle. I had my Tahoe towed to the dealer and called service first thing on Monday morning. Tom took the information and promised to do the best vehicle. I had my Tahoe towed to the dealer and called service first thing on Monday morning. Tom took the information and promised to do the best they could with this unscheduled work. He called me later that afternoon to let me know the repair was complete. Now that is service! More

by dymekt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 28, 2023 -

Copeland Chevrolet Hyannis responded

Thanks for sharing about your experience with Copeland Chevrolet Hyannis. We are glad to hear that Tom and the team were able to help and get you back on the road! Bryan Scarpellini Managing Partner

July 13, 2023

Dealership Rating

Employee Rating

They started to work on my car at the appointment scheduled time and finished while I waited. I was very happy with the service. scheduled time and finished while I waited. I was very happy with the service. More

by bjcerce

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 14, 2023 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

July 12, 2023

Dealership Rating

Employee Rating

When I go to dealership there always helpful and friendly I bought 4cars there will go back I bought 4cars there will go back More

by CHUCKLAFLASH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 13, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

June 29, 2023

Dealership Rating

Employee Rating

Very attentive and sincere. They were quick in processing the purchase and financing and all other paperwork They were quick in processing the purchase and financing and all other paperwork More

by Rengawecire

Verified Customer

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Bryan Scarpellini, Hephzibah Harris , Sarah Koumbouris

Jun 29, 2023 -

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

June 19, 2023

Dealership Rating

Employee Rating

Right on the money. Our truck rides like we were sitting in our living room at home. Best dealership around Hyannis. Our truck rides like we were sitting in our living room at home. Best dealership around Hyannis. More

by chathamthi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Scarpellini, Andrew Beard, Caitlin Eldredge, Hephzibah Harris , Kimberly Butler, David Easa, Nick Grille, Sarah Koumbouris, Greg Remedis

Jun 20, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

June 18, 2023

Dealership Rating

Employee Rating

Great, efficient and courteous. Whole process was pretty streamline a few hiccups but we're addressed professionally and timely. Whole process was pretty streamline a few hiccups but we're addressed professionally and timely. More

by MP8842

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas McCarthy

Jun 19, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

June 18, 2023

Dealership Rating

Employee Rating

Dependable , they got it fixed right the very first time and called to assure me too and called to assure me too More

by Alarm1kh

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hephzibah Harris , Sarah Koumbouris

Jun 19, 2023 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

June 06, 2023

Dealership Rating

Employee Rating

Great job. Thanks for the prompt service and professionalism. I love my new Corvette! Thanks guys! Thanks for the prompt service and professionalism. I love my new Corvette! Thanks guys! More

by RICHARDZENGA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Scarpellini, Hephzibah Harris , Sarah Koumbouris, David Easa

Jun 07, 2023 -

Copeland Chevrolet Hyannis responded

Congratulations on the purchase of your new Corvette, Richard! We are very happy to have provided you with such a positive experience. Thank you for the five-star rating. We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

May 20, 2023

Dealership Rating

Employee Rating

The staff was professional. The work was done within the timeframe that I was told. The work was done within the timeframe that I was told. More

by AGCAIADO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 22, 2023 -

Copeland Chevrolet Hyannis responded

May 06, 2023

Dealership Rating

Employee Rating

Great service. Friendly staff. In and out in less than 1 hour I'll be coming back Friendly staff. In and out in less than 1 hour I'll be coming back More

by delaney505

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas McCarthy

May 06, 2023 -

delaney505 responded

Your staff is always helpful. I did not have a long wait and all the work I asked for was done.

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