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Thomas Ng

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Thomas Ng

Thomas Ng | Page 2

Client Experience Manager

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

*Client Experience Manager, National Platinum Level Sales & Leasing Consultant, NSX Specialist, & Ceramic Pro Certified * Sales of the Year 2015 - 2023 * National Top customer satisfaction

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5.0

945 Reviews

*Client Experience Manager, National Platinum Level Sales & Leasing Consultant, NSX Specialist, & Ceramic Pro Certified * Sales of the Year 2015 - 2023 * National Top customer satisfaction

Overview Reviews (945) Inventory (223)

Dealership Experience

13 yrs

Industry Experience

13 yrs

Specialties & Trainings

National Platinum Member

NSX Specialist

Languages Spoken

Cantonese

English

Japanese

Mandarin

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Employee Video

5.0

945 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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945 Reviews of Thomas Ng

July 16, 2026

Dealership Rating

Employee Rating

I cannot recommend Thomas highly enough. Words truly cannot express how incredible Thomas is. He is patience and takes his time to explain the pros and cons of the car and options availabl Words truly cannot express how incredible Thomas is. He is patience and takes his time to explain the pros and cons of the car and options available. Would definitely work with him again. More

by edebby111

Recommend Dealer

Yes

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Jul 17, 2026 -

Paragon Acura responded

Thank you for your wonderful review! I am glad to hear about your positive experience with Thomas at Paragon Acura. His dedication to providing detailed explanations and options truly makes a difference for my customers. We look forward to assisting you again in the future! Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com

July 15, 2026

Dealership Rating

Employee Rating

Thomas is very responsible and made sure everything went smoothly from start to finish. His excellent attitude and outstanding customer service made the whole car-buying experience stress-free and enjoyable smoothly from start to finish. His excellent attitude and outstanding customer service made the whole car-buying experience stress-free and enjoyable. More

by Karina

Recommend Dealer

Yes

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Jul 15, 2026 -

Paragon Acura responded

Thank you for your wonderful review, Karina! I’m glad to hear that Thomas provided you with such excellent service and made your car-buying experience enjoyable. At Paragon Acura, we strive to ensure our customers have a smooth process from start to finish. Looking forward to welcoming you back next time! Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com

July 13, 2026

Dealership Rating

Employee Rating

Ive been working with Thomas for the past 10 years. Very professional and great service. Highly recommended. Very professional and great service. Highly recommended. More

by VICTORGUIARSSI

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 14, 2026 -

Paragon Acura responded

Thank you for your kind words, Victor! I’m thrilled to hear that you’ve had a fantastic experience with Thomas over the past 10 years. At Paragon Acura, we strive to provide professional and exceptional service to all our clients. I appreciate your recommendation, and we look forward to seeing you again soon! Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com

March 23, 2023

Dealership Rating

Employee Rating

Very kind and good dealer, helped us make decisions easier by giving us good deals. easier by giving us good deals. More

by adam

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 24, 2023 -

Paragon Acura responded

Adam, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Paragon Acura. Please feel free to contact us if you have any questions on your new purchase. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

March 21, 2023

Dealership Rating

Employee Rating

Thomas was amazing. He explained everything well and was very transparent and open. Truly appreciate his effort and hard work to get us the car we wanted. He explained everything well and was very transparent and open. Truly appreciate his effort and hard work to get us the car we wanted. More

by Lily

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 21, 2023 -

Paragon Acura responded

Thank you so much for leaving this awesome review of our dealership, Lily. Thomas truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

February 20, 2023

Dealership Rating

Employee Rating

Great Service, Thomas was the best! He was very transparent about pricing and made the whole experience pleasant and efficient. He was very transparent about pricing and made the whole experience pleasant and efficient. More

by aassal

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 22, 2023 -

Paragon Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

January 31, 2023

Dealership Rating

Employee Rating

Thomas Ng was remarkable with getting me into my new 2023 Acura Integra. He was very patient through the whole process and worked with me with making sure my payments was within my budget. I’ve been working Acura Integra. He was very patient through the whole process and worked with me with making sure my payments was within my budget. I’ve been working with him for almost 8 years now, and he continues to deliver. Appreciate everything that he has done. More

by Brandcfraz

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 02, 2023 -

Paragon Acura responded

Thank you so much for leaving this awesome review of our dealership. Thomas truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

January 30, 2023

Dealership Rating

Employee Rating

Friendly and professional people whose purpose is not only to sell you a vehicle but to put you at ease in doing so. 100% satisfaction. My sales consultant, Thomas Ng is amazing. I’ve leased several veh only to sell you a vehicle but to put you at ease in doing so. 100% satisfaction. My sales consultant, Thomas Ng is amazing. I’ve leased several vehicles through him. I feel as if he’s family. Great guy. More

by Paul

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Hili

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Feb 01, 2023 -

Paragon Acura responded

Paul, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

January 26, 2023

Dealership Rating

Employee Rating

Great customer service by Thomas Ng. and a smooth sales transaction. Thank you Thomas for all your help! and a smooth sales transaction. Thank you Thomas for all your help! More

by davidlee

Recommend Dealer

Yes

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Jan 27, 2023 -

Paragon Acura responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Thomas was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

January 14, 2023

Dealership Rating

Employee Rating

Great experience. Worked with my purchase remotely. No hassles. Professional & cordial princess. The team supported each other . Worked with my purchase remotely. No hassles. Professional & cordial princess. The team supported each other . More

by Ghazanfer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 17, 2023 -

Paragon Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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