Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Thomas Phelps
Refer Me
Thomas Phelps | Page 3
Sales Consultant
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
64 Reviews
23 years later I still love meeting and helping people with their Second largest purchase they probably will ever make. No Presssure!! I just provide them with options that meet their needs and wants, and try to make the experience as easy going and time efficient as possible. So for a refreshing new car buying experience please don’t hesitate to give me a call. Thanks again for letting me work for you and your family.
Read moreDealership Experience
7 yrs, 1 mo
Industry Experience
27 yrs, 3 mos
Languages Spoken
English
64 Reviews
Write a Review
64 Reviews of Thomas Phelps
December 18, 2023
For the most part, the process was fine. I was able to negotiate online and came in just for the test drive/purchase. My negative experience was with the payment process. Even though I got a I was able to negotiate online and came in just for the test drive/purchase. My negative experience was with the payment process. Even though I got a good discount on the vehicle (is not getting charged for add ons really a discount?), the finance guy snuck in $427 for some insurance I'll never use and is probably a rip off, and he made it seem like it was included for free as a service from Honda of the Avenues. Since I was made to wait an extensive amount of time in the dealership given we had already hammered down the price, I was too anxious to get out of there with my car to ask for more details on what it was or to read that it is optional. That's on me, but still shady in my book. So yeah, overall a C. More
by yourmomscarbuyer
Verified Customer
Helpful 
November 29, 2023
Had a great experience. Our salesperson, Thomas Phelps, was great to work with and did a thorough job showing us all of the features on our new Honda Pilot. Our salesperson, Thomas Phelps, was great to work with and did a thorough job showing us all of the features on our new Honda Pilot. More
by djyarbro
October 17, 2023
Honda of The Avenues is an A+ Dealership! The Folks you have working with you are amazing with Customer Service. I know I will return & refer all my friends to buy their Hondas from Nelson Pa The Folks you have working with you are amazing with Customer Service. I know I will return & refer all my friends to buy their Hondas from Nelson Pachencho! More
by Rhonda
Other Employees Tagged: Avtar Ghuman, Bobby Howard, Richard Norton, Clay Fenwick, JJ Quest, Crista Poynor , Scott Williams, Nelson Pachencho,
September 06, 2023
Wouldn’t honor the new car service agreement, which covers oil changes for 2 years. Despite being more than 5 months since my previous oil change, despite being over 5k miles since my last change, the covers oil changes for 2 years. Despite being more than 5 months since my previous oil change, despite being over 5k miles since my last change, the company wouldn’t honor Honda’s new car service agreement. They make up a new rule that you must be under 15% oil life. Well those things can be wrong. My system currently has an error message related to the driver assist that Honda couldn’t be fixed after leaving the car with Honda. Three Hondas in a row, four within my family, it will be our last ones. More
by Harvey
Other Employees Tagged: Evan Dunaway, John Lakes, Bobby Howard, Kent Alexander, Richard Norton, Clay Fenwick, JJ Quest, Crista Poynor , Scott Williams
May 13, 2023
Derick was very helpful great job ver friendly i will recommend him to every one. Finance snd every one was great A+++++ recommend him to every one. Finance snd every one was great A+++++ More
by Mina Kulaksiz
Other Employees Tagged: Evan Dunaway, Derrick Gayle, Richard Norton, Clay Fenwick, JJ Quest , Randy Lodato, Scott Williams
March 29, 2023
Great staff, very friendly, took good care of me. The whole process was efficient and fast. The whole process was efficient and fast. More
by alentz
Other Employees Tagged: Clay Fenwick , Vitaly, 5 stars
February 14, 2023
My salesman Brent was very good and informative and trustworthy I will buy my next vehicle there trustworthy I will buy my next vehicle there More
by George Metzner
Other Employees Tagged: Richard Norton , Sales man Brent
December 24, 2021
Went into to honda not knowing what I really wanted. I Went into to honda not knowing what I really wanted. I got to sit down with Thomas Phelps, he helped me into the right direction, he was very friend Went into to honda not knowing what I really wanted. I got to sit down with Thomas Phelps, he helped me into the right direction, he was very friendly, very outgoing and super funny!!!! So far one of the best salesman I have met! More
by Samantha
November 22, 2021
I had a great experience at Honda of the Avenues. TC was great and I didn't feel pressured and Jason made all the paperwork effortless and enjoyable. I am truly impressed with this dealership. great and I didn't feel pressured and Jason made all the paperwork effortless and enjoyable. I am truly impressed with this dealership. More
by eliza
Other Employees Tagged: Jason (paperwork guy) he gets five stars too!
October 28, 2021
Great experience! Thomas in sales and Byron in finance rock!! They were extremely helpful and pleasant to work with. I would recommend this dealership to anyone! rock!! They were extremely helpful and pleasant to work with. I would recommend this dealership to anyone! More
by Stephen.james77
Other Employees Tagged: Bobby Howard , BYRON SMITH
Dealership Inventory (348 Vehicles)
