Thomas Phelps
Thomas Phelps at Honda of the Avenues
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Thomas Phelps | Page 7

Sales Consultant

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
63 Reviews

23 years later I still love meeting and helping people with their Second largest purchase they probably will ever make. No Presssure!! I just provide them with options that meet their needs and wants, and try to make the experience as easy going and time efficient as possible. So for a refreshing new car buying experience please don’t hesitate to give me a call. Thanks again for letting me work for you and your family.

Dealership Experience

7 yrs, 1 mo

Industry Experience

27 yrs, 3 mos

Languages Spoken

English English

4.8

63 Reviews

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63 Reviews of Thomas Phelps

December 21, 2018

Dealership Rating
Employee Rating

Pleasant and relatively fast Thomas was great to work with and not high pressure. We were able to work a deal that we were happy with and I'm sure he and the dealership were happ More

by Pleased Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian (Finance)

Dec 23, 2018

Honda of the Avenues responded

Thanks for the review. We appreciate your business. Unfortunately, there isn't much we can do about the Dealer Fees. All dealers have it. We appreciate your business and we will take great care of you. Welcome to the Lou Sobh Honda of the Avenues Family. Chip Hill, Marketing

Dec 23, 2018

Pleased Customer responded

Chip Hill - Yes, there is much the Dealership can do about "Dealer Fees" - it is controlled by the Dealership. If you were to actually break down the "Dealer Fees" into components it would reveal that the customer is actually paying for "additional profit", amongst the small costs of having paperwork filled out and other small assorted costs. Just like the Airlines broke out the "Baggage Fees" which don't cover only the costs of transporting bags - the "Dealer Fees" are a way the Dealerships have which don't cover only the costs of service to the customer. And just stop with the "All Dealers have it." line of xx. You may be able to confuse and cajole some people - but smarter ones understand what kind of game it is and what they need to do to counter it. But good try though.

October 07, 2018

Dealership Rating
Employee Rating

Great sales staff! I can't remember a time when I had a more pleasurable experience picking out and buying a car. Unlike the other dealerships we had visited the same More

by Macleod57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Oscar Vega

Oct 10, 2018

Honda of the Avenues responded

Thank You!! I do not believe a review can be much better. That's the way all customers should be taken care of. Great job TC and we appreciate you taking great care of our customers. Welcome to the Lou Sobh Family Macleod57. Please tell your friends and family about us...we will take great care of them as well. Have a great day. Chip Hill, Marketing

September 29, 2018

Dealership Rating
Employee Rating

excellent great experience, i will definitively recommend all my family and friends to shop here !! TC was very friendly and kind. Same thing with Oscar very pr More

by EZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Oscar Vega

Oct 03, 2018

Honda of the Avenues responded

Thank You EZ. Great job guys, Oscar and Thomas. Thanks for your business EZ. Welcome to the family. Chip Hill, Marketing

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