Thomas Prondzinski | Page 12
Service Director
Lexus of Arlington
1510 W Dundee Rd
Arlington Heights, IL 60004
448 Reviews
Write a Review448 Reviews of Thomas Prondzinski
September 23, 2021
Very knowledgeable Service staff and maintenance team. Very knowledgeable Service staff and maintenance team . Each person treats us very well Nice team Very knowledgeable Service staff and maintenance team . Each person treats us very well Nice team More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb
September 22, 2021
Friendly, knowledgeable efficient, Took immediately. Wait time for service exactly what I was told over the phone to expect. Wait time for service exactly what I was told over the phone to expect. More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy
September 21, 2021
Despite excellent in service, accurate time in delivery and the hospitality makes my day perfect. and the hospitality makes my day perfect. More
Other Employees Tagged: Haresh Trivedi, Marcin Wierzba, Kamil Wojcik , Mitch Horwitz, Rob Kennedy, Oksana Sahan, Dennis Schorle, Jordan Zell
September 21, 2021
All great. One thing they were to correct a recall (door handle) but left plastic part on my dash. I installed handle) but left plastic part on my dash. I installed More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb
September 17, 2021
I’ve been servicing my Lexus vehicles here at Lexus of Arlington for the last 20 years. Tom Prondzinski and the service department are amazing. Always have my vehicles ready when they say and always fixed Arlington for the last 20 years. Tom Prondzinski and the service department are amazing. Always have my vehicles ready when they say and always fixed and serviced right the first time. I am a loyal Lexus customer for life mostly because of their service department and Tom! More
September 16, 2021
Tom and his service team are absolutely EXCEPTIONAL! I always feel like a valued customer, they always keep me up-to-date on the status of the service and they do a phenomenal job of explaining everything always feel like a valued customer, they always keep me up-to-date on the status of the service and they do a phenomenal job of explaining everything to me. Being able to have the added feature of a loaner is a HUGE value. I have shared my fantastic experiences with your service department with all my friends and family! You are STELLAR!! Thank you Tom!!!! More
September 14, 2021
A little expensive, but it is a Lexus Completed except A little expensive, but it is a Lexus Completed except for lubricating the back tailgate A little expensive, but it is a Lexus Completed except for lubricating the back tailgate More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb
September 10, 2021
Prompt, efficient and personable - clear and concise explanation of what needs to be done with a no pressure presentation. It has always been a positive experience. explanation of what needs to be done with a no pressure presentation. It has always been a positive experience. More

