Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 14

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

August 27, 2021

Dealership Rating
Employee Rating

Great job! TOM made it so, from start to finish. You should have more like HIM. I'm actually looking forward to my next service appointment! More

by SLEE000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2021

Lexus of Arlington responded

We appreciate your business here at Lexus of Arlington. We're glad to hear that you had such a positive experience here with Tom. Thank you for taking the time to leave us this great five-star review. Our team looks forward to serving you again soon!

August 26, 2021

Dealership Rating
Employee Rating

Lexus dealership has very good service people. They are friendly great knowledge which makes repairs and cost easier to handle. I recommend Lexus dealership to all my friends More

by BHMF6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi

Aug 27, 2021

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

August 24, 2021

Dealership Rating
Employee Rating

Excellent service with price that can’t be beat on service. In addition I recently sold my used Camry and received much more than any other dealer - best dealership in the chicago suburbs by far! More

by SHULMANMAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcin Ajdukiewicz , Dennis Schorle, Igor

Aug 24, 2021

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 18, 2021

Dealership Rating
Employee Rating

I would like to say huge Thank you to Tom Prondzinski and the person who fixed a small dent on the hood of my car! Beautifully done! 🌟🌟🌟 Excellent job!👌 Thank you!!! More

by Sylwia S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Bijou

Aug 18, 2021

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom and the team provided you with excellent customer service. Thank you for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

August 16, 2021

Dealership Rating
Employee Rating

Tom Prondzinski is the absolute best! I believe he is completely honest with me and does not try to sell me a service I don’t need. He always makes me feel like I am a valued client. Tom is the reason I More

by RROKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Lexus of Arlington responded

It's great to hear that Tom has provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

August 10, 2021

Dealership Rating
Employee Rating

Jose was very knowledgeable and friendly, the whole process was quick and he took the time to explain everything and very detailed, they even washed the car. More

by ARTILLERO63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb, Jose

Aug 11, 2021

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 06, 2021

Dealership Rating
Employee Rating

The service was very good they explained me everything I have to know about it and Salesman was very helpful!I definitely like your service and will recommend to all my friends More

by W0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Webb, Ed

Aug 07, 2021

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

August 02, 2021

Dealership Rating
Employee Rating

All encounters with staff were excellent. Super friendly, knowledgeable and helpful. Very quick and efficient. Will be back for more, whether it’s major or minor. More

by NicholasSkleba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

Aug 02, 2021

Lexus of Arlington responded

Thank you, Nicholas. We appreciate your business and our team looks forward to serving you again soon!

July 31, 2021

Dealership Rating
Employee Rating

It was fast and very friendly atmosphere front my arrival to the end of service. I appreciate professionalism of all personal. The waiting area was nice and comfortable. I highly recommend this service. Tha More

by SKATE_RUS2000
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

Aug 01, 2021

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 29, 2021

Dealership Rating
Employee Rating

Service rep is very good. They provide good quality service but sometimes it’s very expensive, especially the labor cost. Needed part replacement on car long out of warranty and am going elsewhere wher More

by tikriss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Kennedy

Jul 30, 2021

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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