Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 15

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

July 29, 2021

Dealership Rating
Employee Rating

Excellent service! Tom Prondzinski really takes care of you. Explains everything that needs to be done and is very efficient! Super nice guy and works with you. More

by lawrencev14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

July 28, 2021

Dealership Rating
Employee Rating

Always excellent service. I drive in from Iowa to service my car because of the service I receive at Arlington Lexus of Palatine. All service people are great. More

by beanderson1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2021

Dealership Rating
Employee Rating

We always bring all our lexuses for any service needs to this location. All staff is friendly and knowledgeable. Kids love to come too as there are so many things to do. More

by valzasl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

Jul 26, 2021

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

July 24, 2021

Dealership Rating
Employee Rating

Tom P and Tony were great! Timely and prompt service. Clean loaner car. Friendly cashier Miranda. Receptionist always friendly and courteous. Nice car wash. Car returned clean More

by Jcoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony

Jul 26, 2021

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience working Tom, Miranda and Tony here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

July 19, 2021

Dealership Rating
Employee Rating

They provide excellent service knowledgeable service reps and helpful very convenient place Easy to make appointment and service is done right the fist time all the time More

by Ray M
Customer Service
Recommend Dealer
Yes
Jul 20, 2021

Lexus of Arlington responded

Ray, Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

July 15, 2021

Dealership Rating
Employee Rating

Lexus of Arlington is always on top of its game. What I especially like is that if you think something is wrong with your car and you happen to just drive it in that day they are always gracious about taki More

by Carol1411
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi

Jul 16, 2021

Lexus of Arlington responded

Carol, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 13, 2021

Dealership Rating
Employee Rating

Good service but it was a little bit too expensive for me. Tom is a very nice and helpful person! Keep up the good work! More

by Carlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Lexus of Arlington responded

Carlo, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, Tom and our team look forward to having you as one of our valued customers for many more years to come!

July 13, 2021

Dealership Rating
Employee Rating

Last experience was the best. Tom did a phenomenal job of trying to ensure I was well informed as well finally completed a task I had been asking for every time I was serviced. More

by ANDREWJKAY623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Lexus of Arlington responded

Andrew, Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience!

July 12, 2021

Dealership Rating
Employee Rating

My daughter’s ‘04 RX needed a lot of work. Tom Prondzinski made sure all the parts were there and had them installed and the car ready the next day! My family and I have been loyal customers of Le More

by jjorzak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Lexus of Arlington responded

It's great to hear that Tom and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

July 11, 2021

Dealership Rating
Employee Rating

Last visit was for a detail of my car , I was given a loaner for the day which was great. My car was ready the same day for pick up More

by BLUIDAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience!

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