Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 17

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

June 25, 2021

Dealership Rating
Employee Rating

I stopped by for service. The service staffs are very kind and attentive.. they are professional More

by SEUNGILYOO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Tony

Jun 25, 2021

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 22, 2021

Dealership Rating
Employee Rating

Great place. Very modern and welcoming. Amazing customer Great place. Very modern and welcoming. Amazing customer service. My service advisor TOM is the best, very pleasant, kind and knowledgeable. I cam More

by Teresa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 22, 2021

Lexus of Arlington responded

Thank you, Teresa, for sharing your thoughts about your experience with Tom here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

June 16, 2021

Dealership Rating
Employee Rating

We have gone to Arlington Lexus for many years and always great service. Would not take our cars anywhere else. Tom Prondzinski is the best! More

by tpalmer511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Tom here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

June 11, 2021

Dealership Rating
Employee Rating

We have been buying and servicing our Lexus and Arlington Lexus for over 15 years and they are the best dealership anywhere. Tom Prondzinski in service is an outstanding employee and such a pleasure to speak More

by TBETTANIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2021

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tom here at Lexus of Arlington over the years. We truly appreciate your business.

June 10, 2021

Dealership Rating
Employee Rating

Had a problem removing and? replacing my license plate as screw was stripped and needed to be drilled out. Work was done in a timely manner and replaced my license holder with a new one. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Kennedy

Jun 10, 2021

Lexus of Arlington responded

It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

June 08, 2021

Dealership Rating
Employee Rating

Your service department is the best. I buy my car for your service department. I cannot say the same for the rest of the organization. Service rocks. More

by PAT.ENGBRECHT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia 5 stars one of the best

Jun 08, 2021

Lexus of Arlington responded

Pat, Thank you for your very kind review. Jose, Tom and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

June 07, 2021

Dealership Rating
Employee Rating

I bought a car in Bredemann Lexus Glenview Il,,I was very happy with the service , but no longer Bredemann Lexus , with Fields Lexus I was not happy , my Friend recommended Arlington Highs Lexus , looks like More

by barbarasrokapl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Lexus of Arlington responded

Thank you, Barbara! Tom and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

June 07, 2021

Dealership Rating
Employee Rating

This is one of the most pleasant dealerships Ive dealt with in a very long time. Everyone is always courteous. I would highly recommend them! More

by BLUIDAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Lexus of Arlington responded

We are very happy to hear Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2021

Dealership Rating
Employee Rating

I was kept well informed of the reasons for the delay in getting the part needed to fix my car. Once the part was received, the work was quickly finished. More

by L.SOPHIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Lexus of Arlington responded

Thank you for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

June 01, 2021

Dealership Rating
Employee Rating

Recently my engine light came on. Lexus of Arlington tried a simple fix to replace the gas cap. Unfortunately, additional work was needed. Tom Prondzinski, service manager, was excellent. He is very pro More

by jerryide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We appreciate you taking the time to leave us this fantastic, five-star review. Thank you again for choosing Lexus of Arlington, Jerry!

Jun 01, 2021

jerryide responded

Thank you

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