Thomas Prondzinski | Page 41

Great service This dealership is the reason to buy your Lexus. They are so professional, helpful and courteous. I feel confident of their advice and service. Many t This dealership is the reason to buy your Lexus. They are so professional, helpful and courteous. I feel confident of their advice and service. Many thanks! More

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Great Work! Tom Pronzinski is the best in the business, he runs a tight ship and takes the time to elaborate on all the issues. He treats everyone around him with Tom Pronzinski is the best in the business, he runs a tight ship and takes the time to elaborate on all the issues. He treats everyone around him with respect Keep up the great work! More

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First time SUV customer I was in the market for an SUV for the first time. Our first visit to test drive different vehicles was very pleasant. Did not feel any pressure as i I was in the market for an SUV for the first time. Our first visit to test drive different vehicles was very pleasant. Did not feel any pressure as is common in traditional dealerships. Sales manager Alex was very polite & professional. Took a few days to decide what model was suitable. Went back with an appointment and closed the deal on a low miles RX 350 Negotiations were not stressful and took just a few hours to complete the paperwork. Service Manager gave an overview of the SUV’s features and technical settings. Overall a good experience. Do recommend. More

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Consistent quality The service department is always informative, timely, polite and helpful. Jose in particular has handled our vehicle service needs with aplomb. We a The service department is always informative, timely, polite and helpful. Jose in particular has handled our vehicle service needs with aplomb. We appreciate his efforts More

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Awesome service . Deserves a 15 out of 10! I have been very impressed with the Arlington Lexus dealer service and it’s one of those rare institutions where the staff are way above excellent and I have been very impressed with the Arlington Lexus dealer service and it’s one of those rare institutions where the staff are way above excellent and being professional. I have been using them for 11+ years now and have everything to say good . They keep in touch with updates, different options and are prompt . One word this dealership is “Awesome” - it has to be true since the “Guru “ said it. :) More

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Efficient, courteous, thorough, comfortable My service appointment was managed with superb courtesy and efficiency and the waiting area is extremely comfortable and well equipped. Arlington Lex My service appointment was managed with superb courtesy and efficiency and the waiting area is extremely comfortable and well equipped. Arlington Lexus knows how to treat and keep their customers. More

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Service received Tom and Jim go the distance with customer satisfaction! They made sure to communicate w me the needs of my car and complete the work when promised Tom and Jim go the distance with customer satisfaction! They made sure to communicate w me the needs of my car and complete the work when promised More

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Service appointment, quick & awesome place to hang Very fast service appointment & they have a comfortable place to wait for service. They were even grilling burgers & hot dogs on that day! Makes the t Very fast service appointment & they have a comfortable place to wait for service. They were even grilling burgers & hot dogs on that day! Makes the time go by quick. More

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Great Dealership was very friendly and helpful on I wanted. The sales man that I had though for price that I wanted to spend. I have with this dealership si Dealership was very friendly and helpful on I wanted. The sales man that I had though for price that I wanted to spend. I have with this dealership since 1992 bought 11 Lexus from them . More

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Excellent service Arlington Lexus provided excellent service. My service advisor was very helpful from start to finish. He kept in contact throughout the day to let me Arlington Lexus provided excellent service. My service advisor was very helpful from start to finish. He kept in contact throughout the day to let me know the status of my repair, and worked with his manager to take care of my issue. I would definitely recommend this dealership for service. More

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