Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.6
448 Reviews
4.6

448 Reviews

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448 Reviews of Thomas Prondzinski

September 25, 2025

Dealership Rating
Employee Rating

They’ve done it again! LEXUS of ARLINGTON is always there for you. Bought my new RX350 before retiring & relocating to Hilton Head SC. THE BEST LEXUS GM - MARCIN AJDUKIEW More

by RAGRINO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 01, 2025

Lexus of Arlington responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Arlington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2025

Dealership Rating
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Worst service department and useless finance dept! I would never go back! Please buyers beware More

by Nay
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Recommend Dealer
No

August 12, 2025

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Jamie sold me a great used car. The service dept were excellent in helping me with all areas of my new car. More

by Megle
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Peter Demos, Jamie Brown , Brian

Aug 13, 2025

Lexus of Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2024

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Employee Rating

this is the best place to get away even when you're waiting for service. I can golf and watch a movie. The arcades need to be fixed but all and all I love every time I visit. More

by djdre3000
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 06, 2024

Lexus of Arlington responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 21, 2024

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Employee Rating

you are helpful thank you all for your help and may GOD BLESS YOU ALL More

by m272005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 16, 2024

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Always a pleasure to do business with this staff. They are all courteous, professional and efficient. More

by lslee66
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia

February 15, 2024

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Employee Rating

The service was exceptional. They were able to find problems, make recommendations, and had the car completed before end of day. More

by Gordon.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia

December 06, 2023

Dealership Rating
Employee Rating

Been coming here for over 20 years and always have an exceptional experience! Tom Prondzinski and Jose Garcia are always ready to help me with whatever I need. I have 3 Lexus vehicles and I don’t mind co More

by jjorzak
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia

October 18, 2023

Dealership Rating
Employee Rating

Excellent service. Lori is great!! I have a very nice car and I’m trying to keep it in tip top shape!! More

by amlund
Service Price Transparency
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Recommend Dealer
Yes

July 10, 2023

Dealership Rating
Employee Rating

I’ve been a customer here for 23 years and counting. Always top notch service done right the first time! I bring all 3 of my Lexus vehicles here for service and I won’t take them anywhere else! More

by jjorzak
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia

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