Thomas Ruggiero
Thomas Ruggiero at Bay Ridge Subaru

Thomas Ruggiero | Page 3

General Manager

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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76 Reviews

A Little About Thomas.... Years In The Auto Field: 13. Interests & Hobbies: Love to Cook, Spending Time with Friends and Family. First Car Owned: 1979 Chevy Camaro Z-28. Dream Car Garage: Ferrari 328GTS, 1965 Ford GT40, 1965 Cobra 427, Factory Five - Type 65 Coupe.

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76 Reviews

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76 Reviews of Thomas Ruggiero

May 01, 2021

Dealership Rating
Employee Rating

Great experience at this dealership. Chris Malone was a pleasure to deal with. The process of leasing a new car was easier here than others I have dealt with in the past. More

by MSINGH.CSI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Malone

May 03, 2021

Bay Ridge Subaru responded

Thank you for letting us know that you had a great experience at our dealership! We really appreciate your kind feedback and five-star rating. Please let us know if you need anything else. Enjoy your new car! Sincerely, Tom Ruggiero, Dealer Principal

April 02, 2021

Dealership Rating
Employee Rating

Every person I encountered at Bay Ridge Subaru was amazing. Especially Corey Middleton, he sold me my 2021 Crosstrek and I couldn’t be happier. He made buying a car quick and easy. He’s super professi More

by MoniqueBrooklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano, Anthony Grippo, Gerald Wactor, Andre Arzuza, Chris Malone, Andrea Gerace , Peter Marconi, Cornelius Middleton, Joseph Teti

Apr 05, 2021

Bay Ridge Subaru responded

Thank you for taking the time to share your rating with us. If there's anything further we can do for you, we are happy to help! Sincerely, Tom Ruggiero, Dealer Principal

March 24, 2021

Dealership Rating
Employee Rating

Everybody was kind and courteous. Got me in did what had to be done and got me out quickly. Very much appreciated. Thank you very much! More

by nelsonrms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio , Sabina Triunfel

Mar 24, 2021

Bay Ridge Subaru responded

We appreciate your feedback, nelsonrms. Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Bay Ridge Subaru and we hope to see you again. Sincerely, Tom Ruggiero, Dealer Principal

January 19, 2021

Dealership Rating
Employee Rating

The staff are nice and accommodating, and the techs did a really good job. I highly recommend getting service done here; always love coming here . More

by jiehaowuworks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrea Gerace , Kayla Rodriguez, Jay Wu, Jaiden Huang

Jan 19, 2021

Bay Ridge Subaru responded

Thank you for the pleasant review. Thank you for your business and we look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

December 28, 2020

Dealership Rating
Employee Rating

long waiting and no military discount just make u wait last one if u there first one not telling u about error and estemat just to replace switch 500 More

by Expensive Lessons Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marc D'Ottavio, Michael Chiusano, Roy Malinov, Patricia Schumacher, Andrea Gerace , Kiara Colon, Kayla Rodriguez, Alicia Sena, Sabina Triunfel

Jan 06, 2021

Bay Ridge Subaru responded

Thank you so much for sharing you feedback. We regret to hear of your dissatisfaction an apologize for any inconvenience we may have caused. Tom Ruggiero, Dealer Principal

December 28, 2020

Dealership Rating
Employee Rating

Excellent service and excellent people. I am using their services for many years with already my third Subaru Forrester in a row (2005,2010, and now - 2019 makes). And I was always impressed with the qualit More

by GKUVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Michael Chiusano, Patricia Schumacher, Andrea Gerace , Kiara Colon, Kayla Rodriguez, Alicia Sena, Sabina Triunfel

Dec 28, 2020

Bay Ridge Subaru responded

Thanks for the great review, GKUVICH. We really appreciate you visiting Bay Ridge Subaru and thank your for your loyalty. Sincerely, Tom Ruggiero, Dealer Principal

December 05, 2020

Dealership Rating
Employee Rating

The staff is always courteous and helpful. Keep up the good work. I feel I'm in good hands. I feel safe when I;m at Subaru. More

by BILLHBB61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Michael Chiusano, Patricia Schumacher, Andrea Gerace , Kiara Colon, Kayla Rodriguez, Alicia Sena, Sabina Triunfel

Dec 07, 2020

Bay Ridge Subaru responded

Your trust means everything to us, Bill. Thank you for choosing Bay Ridge Subaru for Your service needs. Have a fantastic day! Best- Tom Ruggiero, Dealer Principal

October 07, 2020

Dealership Rating
Employee Rating

Amazing customer service! The employees at this dealership are super friendly and knowledgeable. They value your time-appointments are timely and you are always kept informed More

by QUIGMISTER13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrea Gerace , Kayla Rodriguez

Oct 07, 2020

Bay Ridge Subaru responded

We appreciate the 5 star review and are so glad that we were able to handle your service repairs timely. Thank you for choosing Bay Ridge Subaru and we look forward to your next visit. Warm Regards, Tom Ruggiero, Dealer Principal

September 18, 2020

Dealership Rating
Employee Rating

Excellent! Always Hapoy to see the crew! Love the service as always feel confident! People are so nice Abd accommodating! I always feel confident when I leave that me and family trust the service. More

by CYNTHIAALBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Michael Chiusano, Roy Malinov, Patricia Schumacher, Andrea Gerace , Stephanie Dirani, Kayla Rodriguez, Alicia Sena, Sabina Triunfel

Sep 21, 2020

Bay Ridge Subaru responded

CYNTHIAALBERTO, thank you for the positive feedback! We are happy to know that you are a satisfied customer and to know that you have been provided with good customer service. Thank you for choosing Bay Ridge Subaru & we look forward to any future visits. Sincerely, Tom Ruggiero, Dealer Principal

August 27, 2020

Dealership Rating
Employee Rating

I VISIT THE SERVICE DEPT ABOUT EVERY 5 WEEKS TO GET MY CROSSTREK SERVICED. BECAUSE I DO A LOT OF MILES PER YEAR, I PREFER TO CHANGE THE OIL EVERY 3,000 MILES. I AM A MAINTENANCE FANATIC, AND I SPARE NO EX More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher, Andrea Gerace , Alicia Sena, ANDREW--THE SERVICE MANAGER

Aug 28, 2020

Bay Ridge Subaru responded

Mark, thank you for the positive rating! We value your business! Sincerely, Tom Ruggiero, Dealer Principal

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