Thomas Ruggiero
Thomas Ruggiero at Bay Ridge Subaru

Thomas Ruggiero | Page 4

General Manager

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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76 Reviews

A Little About Thomas.... Years In The Auto Field: 13. Interests & Hobbies: Love to Cook, Spending Time with Friends and Family. First Car Owned: 1979 Chevy Camaro Z-28. Dream Car Garage: Ferrari 328GTS, 1965 Ford GT40, 1965 Cobra 427, Factory Five - Type 65 Coupe.

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76 Reviews

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76 Reviews of Thomas Ruggiero

August 18, 2020

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THIFES !!!!!!!!!!!!!!! all they want is your damm money. THEY dont give a xxxx about u or your car. Save you money, mind and saftey.Buy american More

by jsweiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marc D'Ottavio, Michael Chiusano, Andre Arzuza , Alvaro Armas

Aug 18, 2020

Bay Ridge Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. I would like to talk to you further regarding your experience. Please give me a call at your earliest convenience. Sincerely, Michael Chiusano. General Sales Manager

August 15, 2020

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Great dealership,very professional staff,quick and reliable service-never waited more than 1,5hr.Everything is very well organized.Having good experience with them More

by A.KHUDYAK
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Michael Chiusano, Roy Malinov , Joseph Teti

Aug 17, 2020

Bay Ridge Subaru responded

Thank you for taking the time to share your great service experience with us! We hope you continue to love your new ride, and we are looking forward to taking care of auto needs in the future. Sincerely, Tom Ruggiero, Dealer Principal

July 18, 2020

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Excellent service with taking car in and even though they say over 4 hours wait time I had my cat in 3. Waiting room was comfortable and checkout was smooth More

by MAdeleines Subaru
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano, Roy Malinov , Stephanie Dirani, Cornelius Middleton, Joseph Teti

Jul 20, 2020

Bay Ridge Subaru responded

Madeleines, thanks for leaving us a great review! It was our pleasure to work with you! We'd love to assist you again soon. Sincerely, Tom Ruggiero, Dealer Principal

July 02, 2020

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Very professional made me feel like family. No hassle no bull. Straight up true numbers. The owner made it a pint to introduce himself to me. Great experience More

by SALDANGELO
Recommend Dealer
Yes

Other Employees Tagged: Andre Arzuza , Peter Marconi

Jul 02, 2020

Bay Ridge Subaru responded

Thank you for the excellent review, Sal! We know your time is valuable, so we are thrilled to see that you came from so far just to work with us! Congratulations on your new purchase; we hope you'll consider us again in the future! Sincerely, Tom Ruggiero, Dealer Principal

June 26, 2020

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I'VE BEEN GETTING MY SUBARUS SERVICED HERE FOR 18 YEARS. THE STAFF, FROM THE SERVICE MANAGER, TO THE SUPERVISOR, TO THE TECHNICIANS, TO THE CLERICAL STAFF, ARE ALL TOP NOTCH. A DELIGHTFUL GROUP OF FOLKS TO More

by E
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Patricia Schumacher, Andrea Gerace , Alicia Sena, SER. MNGR. ANDREW, DEPUTY SER. MNGR. MARC, AND MY REGULAR SERVICE TECHNICIAN-BILLY.

Jun 26, 2020

Bay Ridge Subaru responded

Thank you for taking the time to share your overall great experience, Mark! We appreciate your feedback and look forward to your return. Sincerely, Tom Ruggiero, Dealer Principal

June 15, 2020

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Easy to deal with. Not a single problem The whole staff was professional and accessible. They listened to all my concerns and helped make the process smooth and easy. We got this done more q More

by ANTHONYFAUCI1
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano, Roy Malinov

Jun 16, 2020

Bay Ridge Subaru responded

Thank you for your kind words and five star review, Anthony! We are happy to hear that you had a smooth and easy car-buying experience. Congratulations and we hope to work with you again soon. Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

June 05, 2020

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Bay Ridge Subaru, service is amazing and they are always attentive to there customer's. I will continue to go and get my car service. More

by Wendy
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano, Roy Malinov , Alvaro Armas, Stephanie Dirani

Jun 05, 2020

Bay Ridge Subaru responded

Thank you for the great review, Wendy. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2020

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There was terrible communication from the service dept. Reachjng Michael was next to impossible . And when I went to management I was told something would be handled in a way that it was not...though it wa More

by ANNESCHWARTZ57
Recommend Dealer
No

Other Employees Tagged: Michael Otero

Jun 09, 2020

Bay Ridge Subaru responded

Anne, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

June 03, 2020

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Excellent service, kind, competent attendants. Clean and welcoming waiting room. Top notch. Service was timely and loaner cars we made available for me when timing was an issue. More

by SCOTTLUIB
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Michael Chiusano , Michael Otero, Joseph Teti

Jun 03, 2020

Bay Ridge Subaru responded

Scott, we are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru for all your vehicle needs and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

April 30, 2020

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Awesome very kind and professional best service I have ever had I love my truck my service and the people at bayridge Subaru God bless More

by COLLAZORAMON262
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Michael Chiusano, Roy Malinov, Andrea Gerace , Alvaro Armas, Stephanie Dirani, Michael Otero, Joseph Teti

Apr 30, 2020

Bay Ridge Subaru responded

COLLAZORAMON262, thank you for the feedback and five star rating. We hope to see you soon. Sincerely, Tom Ruggiero, Dealer Principal

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