113 Reviews
Write a Review113 Reviews of Thomas Stinson
March 06, 2020
Great customer service - Very helpful! Thomas was very helpful with my Kia appointment. He explained everything to me so I knew what service was going to be done and the cost breakdown. H Thomas was very helpful with my Kia appointment. He explained everything to me so I knew what service was going to be done and the cost breakdown. He showed me where everything was in the waiting room and this made me very comfortable. The dealership and the service department was very clean and all the employees I met were very helpful. I would very much recommend this dealership to my friends and relatives. They get an AAA rating in my book! More
March 06, 2020
Can't get better Thomas (Tom) is the quintessential professional. Everything was top notch. I had a simple oil change and wheel rotation and I felt like an important k Thomas (Tom) is the quintessential professional. Everything was top notch. I had a simple oil change and wheel rotation and I felt like an important king from a foreign land (I am from Illinois). Best it can get. Thanks Tom and the whole staff. Coffe was better than average too. Service was done quicker than promised. More
March 01, 2020
Visit was very good. Thomas was very thorough and nice. Work was done in a very timely manner. Was shocked at how fast I was done and out the door. The car wash was greatly appreciated too. Work was done in a very timely manner. Was shocked at how fast I was done and out the door. The car wash was greatly appreciated too. More
February 27, 2020
Service was great! Thomas got me in and out which was awesome. He also went through everything with me thoroughly and in detail, and didn’t try to push me to do anything, instead he recommended the thing awesome. He also went through everything with me thoroughly and in detail, and didn’t try to push me to do anything, instead he recommended the things to me which was nice. More
February 23, 2020
Thomas Stinson did a great job I would rate him a A plus in customer service !! His attention to detail was A rated and got me in and out in hurry !! Thank you !! in customer service !! His attention to detail was A rated and got me in and out in hurry !! Thank you !! More
February 17, 2020
Routine Oil Change / Tire Rotation Tom, Did an excellent job of sharing with me ( Not that this has been my 3rd time in ) with my company vehicle the things to be aware of as the mil Tom, Did an excellent job of sharing with me ( Not that this has been my 3rd time in ) with my company vehicle the things to be aware of as the mileage increases. I appreciated that he gave me the options of what I wanted to take care of. More
February 06, 2020
Oil & filter change My whole experience was great. Drove in and was met by employee who greeted me and started servicing my car by doing a vehicle check. He was very poli My whole experience was great. Drove in and was met by employee who greeted me and started servicing my car by doing a vehicle check. He was very polite and helpful in answering my questions. He did a great job More
February 06, 2020
routine service Another great, fast turnaround for my 2018 Explorer. Tom Stinson, my service tech was very friendly and explained everything that was being done to m Another great, fast turnaround for my 2018 Explorer. Tom Stinson, my service tech was very friendly and explained everything that was being done to my truck. Very professional! I'd recommend him to anyone looking to service their vehicle at Dorsch. More
January 25, 2020
Friendly service Quick and friendly service. Was just an oil change but made sure everything was explained and done quickly. Thomas was very friendly and was sure to l Quick and friendly service. Was just an oil change but made sure everything was explained and done quickly. Thomas was very friendly and was sure to let me know all issues needing my attention was thankful for that. More
January 25, 2020
First Timer First time coming in alone for me...flat tire. Was taken care of very well...everything was explained, service was fast and friendly, and I was very First time coming in alone for me...flat tire. Was taken care of very well...everything was explained, service was fast and friendly, and I was very well taken care of. Thomas Stinson did a wonderful job making me feel comfortable and informed. More