14 Reviews
Write a ReviewDealership Experience
6 yrs, 8 mos
Industry Experience
44 yrs, 5 mos
14 Reviews of Thomas Taylor
February 22, 2021
Thank You Mike and Shelby for everything! While I did not purchase my Kia Soul from this location, I've gotten all of my routine maintenance completed at this location and the entire staff is amazing. From t purchase my Kia Soul from this location, I've gotten all of my routine maintenance completed at this location and the entire staff is amazing. From the Service department to Sales, this is a phenomenal team! I stopped in last Thursday because my check engine light came on. Now as a single mom of one, every dime counts! I was an emotional wreck when I pulled up because any unexpected costs is too much for me. After discovering what was wrong with my car, I decided to talk with Sales to see about a new car. I knew it was a longshot because my credit isn't perfect but I'd really been working on it. Long story short...with the help of the Magician Wands and the Superior Saleswoman Shelby, I rolled out of there with a brand new 2021 Kia Soul. Not only is this a huge accomplishment for me, but also an amazing job from the Sales Team. My son Chaise and I thank you very very much and we will see you sooner than later to upgrade to something bigger! If you're looking for a place with superior customer service, look no further. Go see Shelby and Mike and they'll get you rollin quick! Oh and Joe with the adorable 2-year old will make sure the financing is top notch! More
Other Employees Tagged: Joe Shepard, Michael Wands, Shirley Weir, Ashley Sullivan , Brandi Hertweck, Chris Jones, Zack Lentz, Madelyn Randazzo, Shelby Warren, Lovely gentleman that helped me upon arrival. I was an emotional wreck so I'm sure he remembers me lol. But he was great!
July 02, 2018
The guys are awesome. Above and beyond service every time! These guys are the best. The look for you coming to please you the whole visit. The refreshments are great. Love the choices. The customer car These guys are the best. The look for you coming to please you the whole visit. The refreshments are great. Love the choices. The customer care is the best. No complaints. More
June 29, 2018
MY RECENT VIST TO LOU FUSZ KIA I came in to Lou Fusz Kia earlier this month because a front turn signal light went out. The problem was worse than I thought. The driver's side hea I came in to Lou Fusz Kia earlier this month because a front turn signal light went out. The problem was worse than I thought. The driver's side headlamp assembly needed to be replaced. A new assembly had to be ordered, but I got the matter resolved the next day. Meanwhile, the service crew noticed that my windshield wiper blades needed replacing. All in all, a good job was done. More
Other Employees Tagged: Mike Cerva
June 29, 2018
New modern customer waiting area This place was updated free soda,coffe,snacks. Nice seating clean place. My kids don’t mind having to wait around for our cars to be serviced. They ar This place was updated free soda,coffe,snacks. Nice seating clean place. My kids don’t mind having to wait around for our cars to be serviced. They are upset when it time to leave. More
Other Employees Tagged: Mike Cerva, Andy & Zack always take care of us. It always nice to see a familiar face.