Tiffany Flores | Page 6

Excellence I was able to turn my truck in and get the oil changed before the hurricane hit. Excellent service,. Barely took an hour to change the oil and rotate I was able to turn my truck in and get the oil changed before the hurricane hit. Excellent service,. Barely took an hour to change the oil and rotate the tires. I am very pleased. More

Report | Print

great service I had turned off a system without knowing. They checked the system and could not find a problem, Called me and the tech explained the system and sho I had turned off a system without knowing. They checked the system and could not find a problem, Called me and the tech explained the system and showed me the button that I had somehow pushed More

Report | Print

Oil Change Was seen as scheduled, oil change and tire rotation was done in a timely manner, Enjoyed walking the showroom. Will go back for the next oil chang Was seen as scheduled, oil change and tire rotation was done in a timely manner, Enjoyed walking the showroom. Will go back for the next oil change! More

Report | Print

12 month service scheduled my 12 month service on line got my appointment also got a reminder text the day before my appointment.When I arrived at sanders service I c scheduled my 12 month service on line got my appointment also got a reminder text the day before my appointment.When I arrived at sanders service I checked in and in about an hour my vehicle was ready. I would recommend Sanders Ford for sales and service. More

Report | Print

They get it right when others can't I have vehicles over 10 almost 20 years old. I like my old vehicles and I don't want a new one. I occasionally take my vehicles to other mechanics I have vehicles over 10 almost 20 years old. I like my old vehicles and I don't want a new one. I occasionally take my vehicles to other mechanics because of their lower price for repairs. But when they can't fix it, FORD so far always has. I appreciate that they fix it and not force me to buy a new vehicle.. I love my Taurus Station Wagon and I know Ford does not make them anymore. Also I big shout out to Tipphanie O'Neal and her son Ryan! More

Report | Print

Highest quality personnel Sanders service personnel are professional and comply with all my requests. Recently asked them to service the moving parts of my undercarriage mounte Sanders service personnel are professional and comply with all my requests. Recently asked them to service the moving parts of my undercarriage mounted spare and lubricate all moving parts as the spare has not been removed since manufacture. It is five years old and 102,000 miles. This was completed without hesitation. Work estimates are always provided at least orally and are accurate. I’ve had brief interactions with their body shop, parts dept and sales and all department personnel have exceeded my expectations in internet skills and workmanship. More

Report | Print

Great service I have been a customer for over 20 years. Took my car in for routine service. Everyone is always friendly & very helpful. Recommend Sanders Ford to ev I have been a customer for over 20 years. Took my car in for routine service. Everyone is always friendly & very helpful. Recommend Sanders Ford to everyone. More

Report | Print

service excellent service and team work. Appointment with JB, at time of arrival JB was busy in the garage. Tiffany welcome me and started to check me in, wh excellent service and team work. Appointment with JB, at time of arrival JB was busy in the garage. Tiffany welcome me and started to check me in, when JB came in and took over. great team work!!!! More

Report | Print

Stewart Family Ford Ecosport Purchase Experience My wife and I were in urgent need of a new vehicle when our current vehicle finally quit after 19 years. Since I work over 3 hours away, we decided to My wife and I were in urgent need of a new vehicle when our current vehicle finally quit after 19 years. Since I work over 3 hours away, we decided to take a quick look late on a Saturday afternoon. We assembled a list of dealerships and possible vehicles and set out for Jacksonville to “just look.” Our first stop was Sanders Ford since they were recommended by friends, have a great reputation and large inventory. When we arrived we started strolling through the lot looking at both new and used vehicles. We were met by Alex and he inquired if he could assist us. We discussed that I we were looking for in a commuter vehicle in a certain price range. Alex showed us a number of options and we took a test drive. We were pleasantly surprised by the look, fit and finish along with performance not to mention the great gas mileage as well of the Ecosport. By now it was past closing but Alex and Mykola wanted to help be sure I’d make my work commute the following week. They took my deposit and did the paperwork to get me going for the next week. I came in the following Saturday to get wheel locks, mud flaps installed along with completing the new car delivery process paperwork. Everything was done as promised. The atmosphere there is definitely one of a family owner business and they made us feel that way with everyone being kind. Our Salesperson Alex has been very attentive and has had excellent follow up. He made every effort to see that we where satisfied and everything was done as promised. He was very accommodating and professional. He took the time to directly answer any and all questions we had with “no spin.” We never felt rushed or pressured throughout the entire process. We left there feeling that whatever we needed in the future would be handled professionally. More

Report | Print

Satisfied customer Completely satisfied with making the appointment, the service provider Tiffany and the maintenance work performed on my lincoln. Also, with the help o Completely satisfied with making the appointment, the service provider Tiffany and the maintenance work performed on my lincoln. Also, with the help on the warranty agreement. More

Report | Print