Tiffany Wessel | Page 2

DCH Kay Honda responded

It’s wonderful to hear that Tiffany continues to provide outstanding support. We’re glad our team could address the issue with your Honda Civic. We appreciate your loyalty and look forward to assisting you again. Ken Kallok Service Director

DCH Kay Honda responded

Thank you for your kind review. We’re pleased our team provided clear answers and serviced your Honda Ridgeline at the requested time. Tiffany will be happy to hear your positive comments. Ken Kallok Service Director

DCH Kay Honda responded

We appreciate you noting how our service team kept you informed about everything for your Honda CR-V. Tiffany and the team aim to make each step straightforward by providing clear timelines and cost details. We look forward to assisting you again. Ken Kallok Service Director

DCH Kay Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ken Kallok Service Director

DCH Kay Honda responded

Thank you for recognizing Tiffany’s professional and helpful approach. We’re delighted she made your Honda CR-V Hybrid service smooth. Your recommendation means a great deal and we look forward to assisting you again. Ken Kallok Service Director

DCH Kay Honda responded

It’s wonderful to hear that Tiffany and our team provided such friendly and helpful service for your Honda Pilot. We’re glad the waiting area was clean and comfortable during your visit. Thank you for sharing your experience, and we look forward to assisting you again. Ken Kallok Service Director

DCH Kay Honda responded

What a pleasure to hear that Tiffany guided you through the process and that your Honda Pilot service was completed in just 90 minutes. We’ll share your kind words with our exceptional service team. Thank you for choosing us for your Honda’s care. Ken Kallok Service Director

DCH Kay Honda responded

It’s wonderful to hear your Honda Fit service visit felt professional, understanding, and kind, and that you felt at ease speaking with your advisor. We look forward to caring for your Fit whenever you need us again. Ken Kallok Service Director

DCH Kay Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Kallok Service Director

DCH Kay Honda responded

We appreciate you sharing your five-star experience. We’re glad Tiffany and our technician could accommodate your schedule and complete your Honda service smoothly. Thanks again for choosing us and we look forward to your next visit. Ken Kallok Service Director