Tiffany Wessel | Page 76

We've been going to DCH Kay Honda for years and they never fail to deliver. Ron Marino is our go to guy and has never steered us wrong. He's is very knowledgeable and takes the time to show you all the never fail to deliver. Ron Marino is our go to guy and has never steered us wrong. He's is very knowledgeable and takes the time to show you all the new tech features and how to use them as well as explaining all the options available. Great service and friendly staff from Armando in financing to Tiffany in service, all around Great Team!!! More

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Arnaud was very helpful with me getting the car that I wanted. I’m glad there were options that Arnaud presented to me into switching my car. Thanks again. wanted. I’m glad there were options that Arnaud presented to me into switching my car. Thanks again. More

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Hunter was very helpful and attentive he made sure we understood everything and made sure we were able to get the best deals. Great costumer service. understood everything and made sure we were able to get the best deals. Great costumer service. More

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Overall good experience. I would recommend this dealer. The whole process was handled efficiently and i am very satisfied . We are happy with our new car The whole process was handled efficiently and i am very satisfied . We are happy with our new car More

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Mark and David are the reasons I leased my new Honda CRV. Their professionalism and integrity gave me the confidence that I was getting the very best deal. I drove my old CRV in, and drove the new one o CRV. Their professionalism and integrity gave me the confidence that I was getting the very best deal. I drove my old CRV in, and drove the new one out in a blink. The paperwork was carefully explained to me....absolutely seamless. Everyone I have recommended to them, thanks me again and again! So, thank you Mark, David and DCH KAY Honda Eatontown for your excellence in customer service! Gayle S. More

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Tiffany was absolutely wonderful and my experience here was a 10 out of 10! Typically when bringing my car in for an oil change , etc it takes quite a bit of a time but Tiffany made sure everything got don was a 10 out of 10! Typically when bringing my car in for an oil change , etc it takes quite a bit of a time but Tiffany made sure everything got done in a timely manner and I couldn’t be more pleased with my experience. She did an outstanding job at taking the time to listen and help me with what needed to be done . I’m glad to have had such a pleAsant experience. I recommend anyone to go to the Dch of Eatontown More

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not happy at all Called days ahead to schedule an appointment for Saturday. I have a 2019 accord and needed oil change and some issues that i noticed with the car. Lik Called days ahead to schedule an appointment for Saturday. I have a 2019 accord and needed oil change and some issues that i noticed with the car. Like my gears grinding between 2nd and 3rd gear. My clutch needed to be looked at. A rattling noise that i have inside the cabin and driver said seat making loud clicking sound I was greeted by Tiffany and when i mentioned the issues she right away started telling me that we might not be able to do it since they were short on technicians being that it was Saturday. I explained to her and told her that i called and scheduled an appointment, i should have been told before coming that this wont be taken care off not after me driving for an hour to get there. also requested for a tech to test drive my car. She said that they will look at it and let me know. 1 hour latter of my car siting in the lot regardless of the appointment i was still waiting for they to take the car in. Finally after me speaking to the Tiffany again and complained that whats the point of setting up appointments if they will not honor them she got my car in. The tech did the oil change and returned the car. I have the service papers and was told by Tiffany that the tech test drove my car and found no issues with clutch, transmission or drivers seat clicking. the thing that they didn't realize is that i have a dash cam and could see the whole thing. Tech just changed the oil and never test drove my car or looked at the other issues that i mentioned. Not a good way to treat high paying customer, at least dont lie to me. Keep in mind i leased my car from them. More

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Warranty replacement Starter replaced under warranty. Car diagnostics were tested to verify if the issue was the starter, battery, ignition, or charging system. The diagno Starter replaced under warranty. Car diagnostics were tested to verify if the issue was the starter, battery, ignition, or charging system. The diagnostics verified the started was bad. Took 15 minutes to verify warranty and the new starter was in stock and replaced within 2 hours. More

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friendly Brought my car in for service. Workers were friendly and attentive. knowledgeable about the vehicle. Price is a bit inflated, like most dealerships. Brought my car in for service. Workers were friendly and attentive. knowledgeable about the vehicle. Price is a bit inflated, like most dealerships. Other than cost, this was a good experience. More

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Tiffany was very professional and I will continue to have ALL of my Hondas serviced there. I have also purchased several cars from this dealership and will return in the future to purchase again. ALL of my Hondas serviced there. I have also purchased several cars from this dealership and will return in the future to purchase again. More

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