Tiffany Wessel | Page 3

We have purchased or leased many cars here. Always satisfied with the service e receive on them as well Always satisfied with the service e receive on them as well More

by evanmcooper Verified Customer Verified Customer

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Tiffany is always amazing she gets things done quick and is always so friendly and helpful she truly is the best of the best! is always so friendly and helpful she truly is the best of the best! More

by tsoutelo Verified Customer Verified Customer

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Quick service. Great video explanation. Very satisfied. Tiffany was very accommodating with trying to get me out quickly since I chose to wait for the vehicle. Than Great video explanation. Very satisfied. Tiffany was very accommodating with trying to get me out quickly since I chose to wait for the vehicle. Thank You! More

by CR Verified Customer Verified Customer

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Service was very professional and prompt. They listened to my needs and requests I am pleased They listened to my needs and requests I am pleased More

by ZAGTWINS Verified Customer Verified Customer

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Excellent service dept. been doing business with them for 30 yrs Tiffany is top notch been doing business with them for 30 yrs Tiffany is top notch More

by tpmcmann Verified Customer Verified Customer

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Okay experience. Good turnaround. Bad electronic communication system. The experience was okay. The only issue was the actual real live updates on the finish of the s Good turnaround. Bad electronic communication system. The experience was okay. The only issue was the actual real live updates on the finish of the service on the vehicle. More

by Gracia Anastasia Verified Customer Verified Customer

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Very happy with the dealership. It does an excellent job in terms of expeditious servicing, and communicating the status of my vehicle throughout the entire process. I feel the prob It does an excellent job in terms of expeditious servicing, and communicating the status of my vehicle throughout the entire process. I feel the problem diagnosis is honest, and only items that truly need attention are highlighted. And finally I would like to mention Tiffany Wessel, who delivers service at the highest level. She is a pure delight to deal with. More

by Edminogue Verified Customer Verified Customer

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Great customer service. Car wad maintained in a timely matter. Very clean showroom. Comfortable waiting area Car wad maintained in a timely matter. Very clean showroom. Comfortable waiting area More

by STEPHANIEFIORE15 Verified Customer Verified Customer

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Communication between sales and service or parts was missing something. Sales kept going back to parts or service and told me someone from parts or service would call me. No one ever did. It took ne missing something. Sales kept going back to parts or service and told me someone from parts or service would call me. No one ever did. It took nearly 45 days from the time I picked up my new Ridgeline to the day I finally got my tonneau cover installed. Once I was connected to Tiffany she resolved the whole issue within one day. My experience on the day of service was perfect. I mistakenly arrived a day earlier and they fit me in anyway!. Then it was done in a little over 1 hr (much quicker than I thought it would be). I found your waiting area to be very comfortable and quiet so I could get some work done. Also, the charge was below what I thought it would be. Fantastic experience on the day of service. Everyone was very nice. More

by RJGABLER Verified Customer Verified Customer

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I hate to leave negative reviews, but I am doing this for the greater good. I bought a new Honda CRV in July '26 and the sales/financing process was superior. Scott Durso who sold me my car was very kn for the greater good. I bought a new Honda CRV in July '26 and the sales/financing process was superior. Scott Durso who sold me my car was very knowledgeable, professional, and not pushy. He found me the exact car I wanted at the right price. Highly recommend! The service department was an entirely different experience. I have always been one to use dealerships for service and my first experience with Honda Eatontown in August was horrific. The service agent did not answer any of my questions, lost a loose inside car piece that I gave him to be fixed and did nothing to rectify the problem but blame others, and was downright offensive. To add insult to injury, he texted me after my service appointment indicating that I may be receiving an American Honda Survey and asked me to please fill it out and I quote "Please keep in mind EXCELLENT is the only grade to pass me, hopefully you can do this for me." Anyone who has to ask for a review of themselves and tell you how to rate them is not a professional in my opinion. I decided to give the servicing department another chance and met with Tiffany on another day shortly thereafter. She went over and above to answer all of my questions and locate the missing car piece. Tiffany was extremely knowledgeable, professional, and truly concerned with turning the ship around which she did. Thank you Tiffany for all of your help, it was greatly appreciated! My rating for the sales department *****. My rating for the service department before Tiffany *. My rating for the service department after Tiffany *****. More

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