Tim Adams
Tim Adams at Ciocca Ford of Souderton
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Tim Adams

Service Advisor

Ciocca Ford of Souderton

3470 Bethlehem Pike
Souderton, PA 18964

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4.7
42 Reviews
4.7

42 Reviews

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42 Reviews of Tim Adams

April 30, 2024

Dealership Rating
Employee Rating

Always pleasant , and very knowledgeable employees. Very helpful and make sure that owner is satisified. More

by TWELVE.GRANDKIDS@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

April 28, 2024

Dealership Rating
Employee Rating

Tim is professional and courteous in the way he performs his work. He keeps the customer well formed with the progress of the work including the use of video to confirm what work needs to be done. More

by fabiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Fabiv! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 27, 2024

Dealership Rating
Employee Rating

Always helpful and courteous! This is the 2nd time Tim assisted and he is an exemplary member of your team and the reason I prefer to have my Subaru serviced here than where I pu More

by VTAIRA1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Bezanis

Apr 30, 2024

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating, Vtaira. We really appreciate your business. Please let us know what we can do for you in the future.

April 26, 2024

Dealership Rating
Employee Rating

The service is very good also service manager is very helpful the garage is clean and they do good work More

by RDEBUYS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

Apr 30, 2024

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

April 26, 2024

Dealership Rating
Employee Rating

My Maverick has been with the dealer now for a total of 16 days with no resolution in sight Ford has dropped the ball and I am ready to become a never Ford customer More

by JWENINO
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: JP Stowman, Paul Roderman

April 25, 2024

Dealership Rating
Employee Rating

Great Staff and they made it painless to get appointment. They made it fit to my schedule. And took care of all my needs. Job well done. More

by TRASHMANDAVE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman

Apr 26, 2024

Ciocca Ford of Souderton responded

Trashmandave, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 23, 2024

Dealership Rating
Employee Rating

Service dept is top notch! Always honest and make the right decisions! They never seltzer you wrong. More

by puckstar292
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: JP Stowman

Apr 26, 2024

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, puckstar! We're always here to help if anything else comes up!

April 23, 2024

Dealership Rating
Employee Rating

Excellent job they always take care my car and show me on a video what needs to be fixed More

by MARIAISBEL1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

Apr 26, 2024

Ciocca Ford of Souderton responded

Thanks Maria, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 22, 2024

Dealership Rating
Employee Rating

Communication is always very clear. The willing to help and resolve a problem is greatly appreciated. More

by BMERIDITH
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Roderman

Apr 22, 2024

Ciocca Ford of Souderton responded

Hi Bmeridith, thank you for sharing your positive experience with our service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

April 18, 2024

Dealership Rating
Employee Rating

On this visit for the works oil change,tire rotation, and state inspection everything was perfect. More

by jtether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Ciocca Ford of Souderton responded

Thank you so much for the great review, jtether! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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