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Paul Roderman
Paul Roderman at Ciocca Ford of Souderton
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Paul Roderman

Service Advisor

Ciocca Ford of Souderton

3470 Bethlehem Pike
Souderton, PA 18964

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4.6
26 Reviews
4.6

26 Reviews

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26 Reviews of Paul Roderman

April 30, 2024

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Employee Rating

Always pleasant , and very knowledgeable employees. Very helpful and make sure that owner is satisified. More

by TWELVE.GRANDKIDS@
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Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

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April 26, 2024

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My Maverick has been with the dealer now for a total of 16 days with no resolution in sight Ford has dropped the ball and I am ready to become a never Ford customer More

by JWENINO
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JP Stowman, Tim Adams

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April 26, 2024

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The service is very good also service manager is very helpful the garage is clean and they do good work More

by RDEBUYS
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Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

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Apr 30, 2024

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

April 23, 2024

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Excellent job they always take care my car and show me on a video what needs to be fixed More

by MARIAISBEL1965
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Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

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Apr 26, 2024

Ciocca Ford of Souderton responded

Thanks Maria, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 22, 2024

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Employee Rating

Communication is always very clear. The willing to help and resolve a problem is greatly appreciated. More

by BMERIDITH
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Recommend Dealer
Yes

Other Employees Tagged: Tim Adams

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Apr 22, 2024

Ciocca Ford of Souderton responded

Hi Bmeridith, thank you for sharing your positive experience with our service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

April 19, 2024

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Employee Rating

Everyone was friendly and helpful. Repair was expensive, but they were kind enough to give me a veterans discount. also pricey on inspection and oil change More

by jcorjr
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Recommend Dealer
Yes
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Apr 22, 2024

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle, jcorjr. We apologize if you feel our pricing is too high. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

April 18, 2024

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Still working on getting issue resolved will give a full review when it is resolved More

by JWENINO
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

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Apr 22, 2024

Ciocca Ford of Souderton responded

Thank you for the review, Jwenino. We hope to resolve your issue to your fullest satisfaction!

April 16, 2024

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Appointment was good. And took care telling me things truck need as maintenance. Thank You More

by CHARLESRIDPATH
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Recommend Dealer
Yes
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Apr 17, 2024

Ciocca Ford of Souderton responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 15, 2024

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Employee Rating

Ciocca Souderton is hands down the best Ciocca dealership. Ciocca Ford in Quakertown and Ciocca Hyundai in Quakertown, especially Hyundai - need to take a page from Souderton's book. More

by lisa@interstate-fleets.com
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Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

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Apr 15, 2024

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

April 13, 2024

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Employee Rating

If you would like a detailed review, you can call me and I’ll explain. More

by THINBLUE108
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Recommend Dealer
No

Other Employees Tagged: Bill Brandle, Jonathan Cotton, JP Stowman, Tim Adams

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