Tim Belstner | Page 21

Super great group of people to work with! Everyone involved made the process so easy. Straight forward, no games played. And all of the staff was friendly and great to work with. We would de Everyone involved made the process so easy. Straight forward, no games played. And all of the staff was friendly and great to work with. We would definitely buy from them again. More

Report | Print

5 Stars Andrew was very knowledgeable and friendly. He made me feel comfortable and at ease during all parts of the sales process. He took the time to underst Andrew was very knowledgeable and friendly. He made me feel comfortable and at ease during all parts of the sales process. He took the time to understand me and my needs/wants to find the best option for me! Everyone at Kearns was very friendly. It’s a very positive and relaxing environment. I’m very happy with my new vehicle! Its perfect and I can’t wait to drive it again! More

Report | Print

Wonderful experience and a Fantastic car! Jeff was our final sales person and worked very diligently to ensure we would leave with the 2016 Camaro - white with red rally stripes and interior w Jeff was our final sales person and worked very diligently to ensure we would leave with the 2016 Camaro - white with red rally stripes and interior was black and red - convertible top was black! Would definitely recommend the dealership!!! More

Report | Print

Great experience Made all the right moves to close the deal in a timely matter. Compared to other dealers on this purchase, hands down the easiest to work with, and t Made all the right moves to close the deal in a timely matter. Compared to other dealers on this purchase, hands down the easiest to work with, and they listened to my concerns. No "let me go get my manager" trips to close the deal. More

Report | Print

Great experience overall Purchased a 2015 f250 super duty at Kearns in Johnson Creek Wisconsin last night. Experience was great. Facility is clean and beautiful, selection Purchased a 2015 f250 super duty at Kearns in Johnson Creek Wisconsin last night. Experience was great. Facility is clean and beautiful, selection of vehicles is also great. Staff was extremely friendly and helpful. NOT pushy, Not intimidating, not annoying in any way. Matt was our sales guy and he was great. Was friendly, professional, genuine, and knowledgeable. If he didn’t have a answer for us he didn’t hesitate to find out. I would prefer someone’s honesty over not knowing something vs the stereotype of a car salesmen of BSing his way through a question. He followed through without being pushy after we left. All huge factors of why we went with Kearns. Last but not least- truck is beautiful and exactly what we’ve been searching for. It will be well loved for our family and our family business. More

Report | Print

We had excellent service from Brian, Tim, and Patrick! We needed to get a vehicle quickly and found what we were looking for. These gentlemen worked with us and made it fit into our budget. Thank you aga We needed to get a vehicle quickly and found what we were looking for. These gentlemen worked with us and made it fit into our budget. Thank you again! Joel and Jackie More

Report | Print

Awesome Dealership Great place to buy a used vehicle! Right from the very first email inquiring about a great deal they had on a great truck, we were met with friendlin Great place to buy a used vehicle! Right from the very first email inquiring about a great deal they had on a great truck, we were met with friendliness and great assistance. Once we arrived we were met at the door by Joey Brasted, who we had been corresponding with, and the truck had been brought up front and ready for our inspection and test drive. I’ve never had that experience at any dealership before!!! Joey was extremely knowledgeable in the product he was assisting us with. Not only were we impressed by his friendliness, knowledge and expertise but also his complete honesty as a person. With the help of Joey and the management team at Kearns, we were allowed to work out our unusual situation with towing a trailer and given the permission to take the vehicle back to our home (which was an hour away) and try the vehicle out on our trailer which we were having problems pulling with our current truck. It was a very successful day that we spent from 9 AM in the morning till 5 PM in the evening. We ended up purchasing the truck we came for! The entire staff from upper management right down to the young man Grant, who took our picture, totally got our full attention. So much so that I would write this lengthy review about them. Kearns dealership comes highly recommended by myself my husband and you won’t go wrong by asking for Joey Brasted as your sales representative. Authentic, Affordable and Amazing is our AAA rating!!!! More

Report | Print

Continuous Problems Bought a 2013 Nissan Pathfinder on 9/16. Jeff Griffin was my salesman. While test driving I was notified that tire was low on air. Jeff offered to fix Bought a 2013 Nissan Pathfinder on 9/16. Jeff Griffin was my salesman. While test driving I was notified that tire was low on air. Jeff offered to fix. When we returned I poped the hood and battery cables were all corroded, Jeff offered to replace or clean them. Jeff offered the extended warranty for $2500 which was 4 yr or 150k miles. I went to lunch so they could do battery cables. When I returned I was told tire was low from sitting and battery cables just needed to be cleaned. While signing paperwork I was informed the warranty was on 4yr or 100k miles, they made a mistake. I still purchased car because I'm a logical person and understood the mistakes. 9/17 I went to get into car to run errands and was notified same tire was low and now the key fobs didn't work. 9/18 went to go to work and tire was low again. On my way to work the car made a growling noise, thinking this was a bad wheel bearing I called Jeff. He was very apologetic and told.me to bring car back and they would look at it. While looking at wheel bearing I noticed a nail in side wall of tire. Sat at Kearns service department for 2 hrs before Jeff apologized and got me a rental and on my way. 9/23 Kearns called to tell me the car was ready. Went to pick it up and was told that the transfer case was making noise so they replaced it and they put 4 new tires on it because of the nail. Okay, xxxx happens, I get it and Kearns was more than accomadating and fixed their problems. They still needed to fix the key fobs and offered to pick my car up from work, bring car to Kearns fix key fobs and return my car. Awesome, right? Kearns picked my car up on Monday 10/2 and returned my car on Wed 10/4. Brian even said he had a recall fixed for me while they had the car. I went to put my stuff in my car and when I approached it noticed that there were scratches, dings and dents all along driver side. I stopped the Kearns employee and showed him everything. He even said those were not there when he picked the car up on Monday. Passenger side bumper was also broke, mirror scratched and more scratches along passenger side. Employee took pics and said he would have his boss call me when he returned. After waiting 2 hrs I called Kearns and spoke to Brian in service. Brian was shocked and asked me to talk to Jeff and transferred me. Tim answered the call and was very short and angry with me. He refused to offer to correct the scratches till he saw the car. I told him I would be there at 5 and Tim told me he didn't have time to deal with me tonight. My husband called Tim and worked it out to bring car to Kearns on Thursday 10/5. When we arrived we got Tim and showed him the damage. The conversation turned into a he said she said argument. Tim also mentioned the car got sent to Madison for the keys and I needed to prove the damage didn't happen there. After arguing for 30+ minutes Tim offered to have his body guy fix it on Wed 10/11. I dropped the car off 10/10 and Kearns gave me a rental for free. I picked my car up on 10/11, while looking it over it was obvious that Kearns did not attempt to repair any of the scratches, dings or broken bumper as they were exactly as they were when I dropped the car off. After spending $20,000 on a car I wouldn't expect to have any of these problems. Kearns was willing to correct them and I gave them 3 chances with no positive result. I will never visit Kearns again for another car or recommended them to any family or friends. This was first experience buying a car from a dealership, I should've had a better experience than buying from Craigslist. More

Report | Print

Great Experience My son and I identified a used car online. We drove up from the northern suburbs of Chicago and were very pleasantly surprised when we arrived. The My son and I identified a used car online. We drove up from the northern suburbs of Chicago and were very pleasantly surprised when we arrived. The dealership is beautiful and the employees were all very friendly and professional. I would be happy to buy another car from Kearns Motor Car co. and recommend them to friends and family. More

Report | Print

Unlike other dealers. I went to Kearns to buy a truck I saw online, I showed up and was met by Jeff, I soon found out Jeff had just started selling cars. He was great and n I went to Kearns to buy a truck I saw online, I showed up and was met by Jeff, I soon found out Jeff had just started selling cars. He was great and not pushy like most salesmen. We didn't waste any time, I came to by this certain truck and we went inside to discuss numbers. While inside we were treated very well. I had my 2 year old and 2 month old sons with me and the salesmen sitting next to us gave them cookies and cars to play with. After about 2 hours we were unable to come together on a payment that would meet our needs, but this was not for lack of effort by the Kearns staff, they tried all kinds of different routes to make it work for us. Reluctantly we left and my wife and I talked about the truck for the next day and a half. Monday morning I went to my credit union and was able to get the payments to where we needed them. By that afternoon I was driving the truck home and even though we did not finance through Kearns they still treated us great!! We will be back for sure! More

Report | Print