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Tim Day

Overview Reviews (113)

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Tim Day

Tim Day | Page 8

Sales Consultant

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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5.0

113 Reviews

Overview Reviews (113)

Dealership Experience

13 yrs, 9 mos

5.0

113 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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113 Reviews of Tim Day

May 09, 2023

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Employee Rating

She knowledgeable service department person. I bought a Chevy Trax Certified there this past Nov. 2022. Tire Valve issue I think she say TMS issue. Said Valve would be replaced free of charge. I bought a Chevy Trax Certified there this past Nov. 2022. Tire Valve issue I think she say TMS issue. Said Valve would be replaced free of charge. More

by theodore.philby

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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May 10, 2023 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 08, 2023

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Don’t know the first 2 people on the list. Dealership was fine. Waiting for the car registration Dealership was fine. Waiting for the car registration More

by astro8753

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Saltis

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May 08, 2023 -

Sawyer Chevrolet responded

Thanks for your feedback on your recent visit to Sawyer Chevrolet. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 30, 2023

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We purchased a used vehicle that needed 2 repairs before we bought the vehicle. The vehicle needed 2 repairs after purchase and was driven in less than 1550 miles. The Service department was great in repa we bought the vehicle. The vehicle needed 2 repairs after purchase and was driven in less than 1550 miles. The Service department was great in repairing the problems. We were impressed that the Parts department had the parts in stock for an out of production model. In all fairness to Sawyer, the used vehicle was not listed as Used Certified, and no Extended Warranty was purchased on our part. We probably would have rated Sawyer higher if only for the fact that we had to point out the initial 2 repairs needed prior to purchase. More

by michelle4264

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Adsit , Brianna Caron

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May 01, 2023 -

Sawyer Chevrolet responded

Michelle, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

May 01, 2023 -

michelle4264 responded

The vehicle in question, according to the Carfax, was purchased at auction as a repo (*which was not so much of an issue...a common industry practice). However, during the test drive, we were the ones that had to point out the two repairs needed to the dealership. Both rear tire pressure monitors were both not registering, and the driver's side heat was not functioning. Also, while the Service department repaired the problems, there was a lag time involved with taking possession of the car. There was a problem in resetting or clearing out the computer code. We felt that everything should have been checked prior to the vehicle being put out on the lot. The third repair was needed at 522 miles for an internal brake booster sensor, and was covered by state law warranty. The fourth repair was needed at 1530 miles for an HVAC Blend Door Actuator, which is a common problem associated with this make of vehicle. An email was sent almost a week before the scheduled date to Sales, Service, and Parts. Luckily, the parts were in stock, and we were most grateful with the service provided. As stated above, in fairness to the dealership, this vehicle was not listed as Used Certified, and we did not purchase an Extended Warranty on our part.. It is just disappointing that this vehicle hasn't even had its first oil change yet, and we are sure you can understand our frustration. So if any suggestions were to be made, this vehicle should have had more of a closer look when it was acquired by your purchaser and/or service department. It should have been "lot " ready for a "drive and go sale".

April 28, 2023

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We are extremely happy with the service Tim and Kevin provided. We recommend sawyers to anyone buying a new or used car. provided. We recommend sawyers to anyone buying a new or used car. More

by KRISTAGERSTBERGER

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Mark Brandow

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May 01, 2023 -

Sawyer Chevrolet responded

Krista, Thank you for your very kind review. Tima nd Mark strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

March 06, 2023

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Tim Day was great! Wish the used car manager would have give a better price on our trade . But overall great experience! Wish the used car manager would have give a better price on our trade . But overall great experience! More

by jdorward

Verified Customer

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: Mark Brandow, David Adsit

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Mar 07, 2023 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. Tim and our team appreciate your business and hope to see you again soon!

February 10, 2023

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This is my third Silverado from Sawyer, that says something right there! Very professional and knowledgeable . something right there! Very professional and knowledgeable . More

by Briand2430

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Dabrowski , John Campisi, Fred Hayes, Barry Lang

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Feb 12, 2023 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

January 08, 2023

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Not a lot of ability to bargain or discuss options! Did not feel respected as a buyer as an older single woman. Purchasing my leased vehicle was a non conversation each time I initiated it. I know th Did not feel respected as a buyer as an older single woman. Purchasing my leased vehicle was a non conversation each time I initiated it. I know the vehicle I turned in was extremely low miles and in great condition. Instead of wasting $ on a lease down payment, only to find the lease was reduced by 9 months I am mad at myself for not pursuing the purchase option. I am regretting this experience and will not lease another vehicle from Sawyer. I will purchase a used vehicle from a former dealer. More

by JOHNSOND97

Verified Customer

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Recommend Dealer

Other Employees Tagged: John Luvera

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Jan 12, 2023 -

Sawyer Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 17, 2022

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John and the team were professional, helpful and on their game! We are grateful for the help - and happy to drive a Chevy from Sawyer! game! We are grateful for the help - and happy to drive a Chevy from Sawyer! More

by marcusmolinaro

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, Tim Dabrowski, John Luvera, Mark Brandow, Mike Riordon, David Adsit , John Campisi, Fred Hayes, Barry Lang

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Dec 18, 2022 -

Sawyer Chevrolet responded

Thank you so much for choosing Sawyer Chevrolet! Congrats on your new Chevy, and let us know if we can be of any more assistance!

December 02, 2022

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Friendly staff, made buying my car easy and exciting. They were very patient and helpful walking me through my choices and all the gadgets on my new Malibu and I couldn’t be happier with both the service They were very patient and helpful walking me through my choices and all the gadgets on my new Malibu and I couldn’t be happier with both the service and my car! More

by Mariah

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Dabrowski, Mark Brandow

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Dec 05, 2022 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mariah, and we look forward to working with you again.

November 25, 2022

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Tim Daly did an awesome job. I would highly recommend! The whole process was seamless. I would highly recommend! The whole process was seamless. More

by maxophonemusic

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Luvera, Mark Brandow

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Nov 27, 2022 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.