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Tim Day

Overview Reviews (120)

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Tim Day

Tim Day | Page 8

Sales Consultant

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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5.0

120 Reviews

Overview Reviews (120)

Dealership Experience

13 yrs, 11 mos

5.0

120 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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120 Reviews of Tim Day

September 24, 2023

Dealership Rating

Employee Rating

The staff at Sawyer Chevy in Catskill always go above and beyond to meet the customers needs. beyond to meet the customers needs. More

by giuseppem82

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Luvera, Mike Capasse, David Adsit , Brittany Trabona

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Sep 24, 2023 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tim, John, and our team, and don't hesitate to let us know if we can be of further assistance.

August 20, 2023

Dealership Rating

Employee Rating

It’s always a very positive experience dealing with Sawyer Chevrolet. Everyone is professional, friendly, knowledgeable and helpful. We only buy from Sawyer for our personal vehicles. I highly recommen Sawyer Chevrolet. Everyone is professional, friendly, knowledgeable and helpful. We only buy from Sawyer for our personal vehicles. I highly recommend this dealership! More

by mlupoli

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Luvera, Mark Brandow

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Aug 21, 2023 -

Sawyer Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Sawyer Chevrolet are glad to have you as a customer.

July 18, 2023

Dealership Rating

Employee Rating

You want a dealership that is on top of things and looking out for the best interest of their customers. Sawyer's in Catskill is the place to go. I have been buying vehicles from Sawyer's for many ye looking out for the best interest of their customers. Sawyer's in Catskill is the place to go. I have been buying vehicles from Sawyer's for many years and have strongly recommend them to family and friends. For all the folks at Sawyer's...Well job done! Keep the good work going. You folks working there is what make people want to keep coming back. More

by fsutton616

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Brandow, Mike Capasse, David Adsit , Brianna Caron, Brittany Trabona

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Jul 19, 2023 -

Sawyer Chevrolet responded

Thank you for this wonderful review and recommendation! We will share your compliments with our team. All of us here at Sawyer Chevrolet are glad to have you as a loyal customer!

June 21, 2023

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Employee Rating

Very happy with the price of the vehicle, the fact they still fill your fuel tank which not a lot of dealerships do means they’re still true to their roots!! Tim, Mark and John were great to deal with, hon still fill your fuel tank which not a lot of dealerships do means they’re still true to their roots!! Tim, Mark and John were great to deal with, honestly probably my best car buying experience yet! More

by blknblu80

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: John Luvera, Mark Brandow

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Jun 22, 2023 -

Sawyer Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sawyer Chevrolet!

June 18, 2023

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Employee Rating

Good people! Great vehicles! Great prices. Bought many cars from Sawyer. Will buy many more in the future, I'm sure. Great vehicles! Great prices. Bought many cars from Sawyer. Will buy many more in the future, I'm sure. More

by psminew

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Tim Dabrowski, John Luvera

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Jun 19, 2023 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 10, 2023

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Employee Rating

It was a good experience. Very forthcoming and honest. I was able to secure a vehicle within a few days at a good price. Very forthcoming and honest. I was able to secure a vehicle within a few days at a good price. More

by paulwmartin518

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 11, 2023 -

Sawyer Chevrolet responded

Paul, Thank you for taking the time to share your feedback with us. Tim and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 15, 2023

Dealership Rating

Employee Rating

As a senior citizen I was treated with respect but not talked down to. So very helpful. Will deal with them again. talked down to. So very helpful. Will deal with them again. More

by IRIS521

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Luvera

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May 15, 2023 -

Sawyer Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sawyer Chevrolet!

May 09, 2023

Dealership Rating

Employee Rating

She knowledgeable service department person. I bought a Chevy Trax Certified there this past Nov. 2022. Tire Valve issue I think she say TMS issue. Said Valve would be replaced free of charge. I bought a Chevy Trax Certified there this past Nov. 2022. Tire Valve issue I think she say TMS issue. Said Valve would be replaced free of charge. More

by theodore.philby

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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May 10, 2023 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 08, 2023

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Employee Rating

Don’t know the first 2 people on the list. Dealership was fine. Waiting for the car registration Dealership was fine. Waiting for the car registration More

by astro8753

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Saltis

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May 08, 2023 -

Sawyer Chevrolet responded

Thanks for your feedback on your recent visit to Sawyer Chevrolet. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 30, 2023

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Employee Rating

We purchased a used vehicle that needed 2 repairs before we bought the vehicle. The vehicle needed 2 repairs after purchase and was driven in less than 1550 miles. The Service department was great in repa we bought the vehicle. The vehicle needed 2 repairs after purchase and was driven in less than 1550 miles. The Service department was great in repairing the problems. We were impressed that the Parts department had the parts in stock for an out of production model. In all fairness to Sawyer, the used vehicle was not listed as Used Certified, and no Extended Warranty was purchased on our part. We probably would have rated Sawyer higher if only for the fact that we had to point out the initial 2 repairs needed prior to purchase. More

by michelle4264

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Adsit , Brianna Caron

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May 01, 2023 -

Sawyer Chevrolet responded

Michelle, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

May 01, 2023 -

michelle4264 responded

The vehicle in question, according to the Carfax, was purchased at auction as a repo (*which was not so much of an issue...a common industry practice). However, during the test drive, we were the ones that had to point out the two repairs needed to the dealership. Both rear tire pressure monitors were both not registering, and the driver's side heat was not functioning. Also, while the Service department repaired the problems, there was a lag time involved with taking possession of the car. There was a problem in resetting or clearing out the computer code. We felt that everything should have been checked prior to the vehicle being put out on the lot. The third repair was needed at 522 miles for an internal brake booster sensor, and was covered by state law warranty. The fourth repair was needed at 1530 miles for an HVAC Blend Door Actuator, which is a common problem associated with this make of vehicle. An email was sent almost a week before the scheduled date to Sales, Service, and Parts. Luckily, the parts were in stock, and we were most grateful with the service provided. As stated above, in fairness to the dealership, this vehicle was not listed as Used Certified, and we did not purchase an Extended Warranty on our part.. It is just disappointing that this vehicle hasn't even had its first oil change yet, and we are sure you can understand our frustration. So if any suggestions were to be made, this vehicle should have had more of a closer look when it was acquired by your purchaser and/or service department. It should have been "lot " ready for a "drive and go sale".