Tim Day | Page 9

I've been having Sawyer service my truck ever since i bought it from them, never feel like their pushing other services on me, they recommend and leave it at that, their always prompt and friendly. bought it from them, never feel like their pushing other services on me, they recommend and leave it at that, their always prompt and friendly. More

by kdfecht Verified Customer Verified Customer

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Tim was an exceptional salesman. ..as was the rest of the employees who assisted in getting us our vehicle ..as was the rest of the employees who assisted in getting us our vehicle More

by lmcasey64 Verified Customer Verified Customer

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The dealership was friendly, clean and fast. Great waiting are with refreshments! I would recommend them to anyone. Great waiting are with refreshments! I would recommend them to anyone. More

by prock999 Verified Customer Verified Customer

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Excellent service department! Very courteous and professional staff. Highly recommend. Car always ready when they say it will be. Very courteous and professional staff. Highly recommend. Car always ready when they say it will be. More

by JSINCLAIR61 Verified Customer Verified Customer

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Had a very poor experience at Sawyers Service Department. Brought the car in for an inspection and then they called and said I needed new wipers. Which is fine I had them replace them. Then they called bac Brought the car in for an inspection and then they called and said I needed new wipers. Which is fine I had them replace them. Then they called back and said I needed new tires. So to get the car inspected I said to have them replace them. I also had mentioned that there is a slight coolant leak and if they came across a cause to please let me know. Well they advised that it needed a new water pump which was covered under a warranty. They said they could replace it. So fast forward a week and we needed something out of the car and it’s just sitting in the parking lot with nothing done. Then goes another week and a phone call to them every other day trying to get our vehicle back. Then comes the day that the car is done. We went there looking to pay $21 for an inspection and left with a $850 bill. We paid, and the car needed things so we got it done. Then comes the day after we picked it up and received a phone call saying we owe them more money, $120 to be exact. They said they replaced the thermostat and the warranty won’t cover it. They never once told us they were replacing the thermostat or even looking at it. They said it was melted but never showed us the part. We then called advanced auto in Catskill to see how much we could buy the part for which was $80. We called and complained and they just didnt care. The best they could do is give us the part for $84 instead of $120. This was not something that was approved by us. However, we paid it. I’m very disappointed in how all of this was handled. We have bought two vehicles from them and had a bunch of service done from them and to treat a loyal customer this was was shocking. More

by KMART9495 Verified Customer Verified Customer

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Recall was fixed ! Staff tried ti help but my finances need to be better ! Staff was friendly! Staff tried ti help but my finances need to be better ! Staff was friendly! More

by helenwarren727 Verified Customer Verified Customer

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Had a very poor experience at Sawyers Service Department. Brought the car in for an inspection and then they called and said I needed new wipers. Which is fine I had them replace them. Then they called back Brought the car in for an inspection and then they called and said I needed new wipers. Which is fine I had them replace them. Then they called back and said I needed new tires. So to get the car inspected I said to have them replace them. I also had mentioned that there is a slight coolant leak and if they came across a cause to please let me know. Well they advised that it needed a new water pump which was covered under a warranty. They said they could replace it. So fast forward a week and we needed something out of the car and it’s just sitting in the parking lot with nothing done. Then goes another week and a phone call to them every other day trying to get our vehicle back. Then comes the day that the car is done. We went there looking to pay $21 for an inspection and left with a $850 bill. We paid, and the car needed things so we got it done. Then comes the day after we picked it up and received a phone call saying we owe them more money, $120 to be exact. They said they replaced the thermostat and the warranty won’t cover it. They never once told us they were replacing the thermostat or even looking at it. They said it was melted but never showed us the part. We then called advanced auto in Catskill to see how much we could buy the part for which was $80. We called and complained and they just didnt care. The best they could do is give us the part for $84 instead of $120. This was not something that was approved by us. However, we paid it. I’m very disappointed in how all of this was handled. We have bought two vehicles from them and had a bunch of service done from them and to treat a loyal customer this was was shocking. More

by KMART9495 Verified Customer Verified Customer

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Upon entering showroom I was greeted right away by Tim Day. I am completely satisfied with my new purchase. Tim spent the time to explain everything step by step and got me started in the drivers seat bef Day. I am completely satisfied with my new purchase. Tim spent the time to explain everything step by step and got me started in the drivers seat before I left the lot by showing me the how to's and helping me to make all the proper adjustments needed for a safe ride home. I recommend Sawyer and Tim when looking to make your next car or truck purchase. More

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Tim Day was great I have always had a great experience at Sawyer, Tim has always been fair with me. Sawyer, Tim has always been fair with me. More

by amendment2_salvation Verified Customer Verified Customer

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I don’t really know very much about Sawyer Chevrolet except they seem to be able to make the purchase of a new car comfortable. My sales person is well informed, attentive and informative, attributes t except they seem to be able to make the purchase of a new car comfortable. My sales person is well informed, attentive and informative, attributes that present very well when spending money. I would certainly recommend this organization to anyone. More

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