I had an awesome shopping journey with Mr Tim Easterling
who was the sales representative I met with when I went into the store that day. His professional service made me feeling so comfortable so I decided
who was the sales representative I met with when I went into the store that day. His professional service made me feeling so comfortable so I decided to get me a new Lexus RX350L car immediately. When I pick up my car on next day, he was so helpful to set up everything of digital process for my car and App to make my mind peaceful. I like the store too. That’s the Lexus Quality of Car and Service I always like as I have a Lexus car in China too.
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by Jane Gong
Verified Customer
Verified Customer
Other Employees Tagged:
Manuel Gomez
Aug 22, 2022 -
Westside Lexus responded
Jane, thank you for the great review! We are so glad to hear that you found the right vehicle working with Tim and the Westside Lexus team. Drive safely in your new Lexus RX 350L, and enjoy it! We hope to see you back again down the road!
Excellent service!
The dealership is impressively clean and I have always been greeted with a friendly face!
The dealership is impressively clean and I have always been greeted with a friendly face!
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by EPGILL2000
Verified Customer
Verified Customer
Aug 17, 2022 -
Westside Lexus responded
We're elated to hear that we're meeting our high standards for service and cleanliness! Thank you for the phenomenal review and for being a valued Westside Lexus client. We appreciate you!
All models were inspected.
Helpful advise to make an informed decision. Satisfied with eventual choice
Helpful advise to make an informed decision. Satisfied with eventual choice
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by mazadubako
Verified Customer
Verified Customer
Aug 08, 2022 -
Westside Lexus responded
Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back!
It took over a week to get the paperwork on the
transaction! Salesman was terrific! Finance guy answered lots of questions! Except for waiting two months, deal was ok.
transaction! Salesman was terrific! Finance guy answered lots of questions! Except for waiting two months, deal was ok.
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by acange16
Verified Customer
Verified Customer
Jul 29, 2022 -
Westside Lexus responded
Thank you for trusting us with your business. We appreciate your patience throughout this process and I apologize for the delay. If there is anything that I can do to assist you, please give me a call directly. Enjoy your new vehicle! Best, James Breaux - General Sales Manager - 1 (281) 558-3030
No one beats Westside Lexus customer service !
They always put customer first ! It’s the reason I continue to buy at that dealership.
They always put customer first ! It’s the reason I continue to buy at that dealership.
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by jodiknight
Verified Customer
Verified Customer
Jun 10, 2022 -
Westside Lexus responded
Nothing better than a five-star review for Westside Lexus! Thank you for sharing and for supporting our team. Customer service is our priority, so your feedback means the world!
I’ve never had an easier experience with buying a a car.
A hassle free and fair transaction. And our sales consultant, Tim Easterling, was phenomenal.
A hassle free and fair transaction. And our sales consultant, Tim Easterling, was phenomenal.
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by janetvarley
Verified Customer
Verified Customer
May 31, 2022 -
Westside Lexus responded
Jane, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Tim. Drive safely in your new vehicle, and we hope to see you again at Westside Lexus!
It was a good experience with westside lexus.
The sales and finance person were very friendly and knowledgeable. The delivery of the car was on schedule as promised. We love the car!
The sales and finance person were very friendly and knowledgeable. The delivery of the car was on schedule as promised. We love the car!
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by qunlisun
Verified Customer
Verified Customer
May 04, 2022 -
Westside Lexus responded
Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back!
Customer service was excellent and Tim was very helpful
in assisting me finding the kind of car I wanted
in assisting me finding the kind of car I wanted
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by annphylis
Verified Customer
Verified Customer
Other Employees Tagged:
Nam Pham
Apr 18, 2022 -
Westside Lexus responded
Thank you for taking the time to review us, Ann! We are so glad to hear that you had a successful experience working with Tim and the Westside Lexus team. Drive safely, and we hope to see you back!
Great salesmanship, and customer experience.
Service department was equally good. Would be nice to have charging stations for phones etc and other beverage and snack items.
Service department was equally good. Would be nice to have charging stations for phones etc and other beverage and snack items.
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by John
Verified Customer
Verified Customer
Apr 18, 2022 -
Westside Lexus responded
John, we're so grateful for your feedback! It's wonderful to hear that you've received such good care from our sales and service teams. We thank you for your suggestions on how to improve our waiting area, and we will keep these thoughts in mind as we move forward. We appreciate you putting your trust in Westside Lexus for all your automotive needs, and we hope to see you again soon!
I basically interacted with three gentlemen throughput
the process, Tim Easterling, Dominic, and the finance manager, Joey Broussard. Everything went as smoothly and professionally as one could ever wish
the process, Tim Easterling, Dominic, and the finance manager, Joey Broussard. Everything went as smoothly and professionally as one could ever wish for. On our arrival at the dealership, it took about 1 hour to complete the process and drive out in our new GX460. Thanks to this wonderful team. We are pleased with the service and our purchase.
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by usp1000
Verified Customer
Verified Customer
Apr 07, 2022 -
Westside Lexus responded
This review is music to our ears! Thank you for choosing Westside Lexus and for taking the time to share your kind words about Tim, Dominic, Joey, and the team. We hope you are loving your new Lexus GX 460!