Tim Gallitz | Page 36

Great service. Everything was done correctly and fast. The people are great to deal with. The waiting area is nice and comfortable and the office people are good to deal with. The people are great to deal with. The waiting area is nice and comfortable and the office people are good to deal with. More

by BRUCE244 Verified Customer Verified Customer

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The rear windows on my 2006 Mustang were not retracting, which meant my convertible top was inoperable. After their technician diagnosed the cause, Angie did an extensive search for 14 year old replacement which meant my convertible top was inoperable. After their technician diagnosed the cause, Angie did an extensive search for 14 year old replacement window parts, and she found them. She then scheduled a service date with dealer's convertible top repair specialist. The repair worked perfectly; good as new. Thank you for the extra effort, Angie. Service manager, Kevin, Angie and Tim always do their utmost to accommodate my service needs and their service department consistently delivers a high quality product. That and their pleasant attitudes keep me a loyal customer. More

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The service manager, Kevin, follows up with questions or issues to be sure the customer is satisfied and happy. A great experience dealing with the whole service department. issues to be sure the customer is satisfied and happy. A great experience dealing with the whole service department. More

by RMORING Verified Customer Verified Customer

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I was there for an oil change & maintenance check up. Everyone was courteous & job was done promptly. Thank you very much for the good service. Everyone was courteous & job was done promptly. Thank you very much for the good service. More

by KATIEB0331 Verified Customer Verified Customer

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Very professional and courteous. They called with updates and let me know when car was ready as well as if there were any unforeseen issues. updates and let me know when car was ready as well as if there were any unforeseen issues. More

by APASHER Verified Customer Verified Customer

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Short Notice Service I called around 8:00 AM with a coolant problem, August 6th, 2020. They scheduled an appointment for around 10:00 AM. I dropped off my truck shortly a I called around 8:00 AM with a coolant problem, August 6th, 2020. They scheduled an appointment for around 10:00 AM. I dropped off my truck shortly after 10, added an oil change and some other things I wanted checked. They diagnosed and fixed the coolant problem, did all the add-on's and I was on the road before 1:30 PM. I am very pleased that on short notice the Service Department was able to get me up and running so quickly. Roughly three hours may seem to be a long time to some people; but consider this. Many auto "service centers" will not take you in even if a road side emergency exits. Coolant problems can become very serious and expensive if not dealt with quickly and correctly. Boucher's Service Department gets a Five Star rating from me. More

by BWISNIEWSKI2 Verified Customer Verified Customer

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Very professional and great service always! I trust them over anyone else I’ve been to! And they promptly get you scheduled when you call! over anyone else I’ve been to! And they promptly get you scheduled when you call! More

by CLWIEHR Verified Customer Verified Customer

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Best service dept in the area I have been coming to Boucher Ford in Thiensville for over 10 years. I have tried other Ford dealers and I always come back to this location. Kevin, I have been coming to Boucher Ford in Thiensville for over 10 years. I have tried other Ford dealers and I always come back to this location. Kevin, Tim, Angie, and Mark always take care of me like I am family. Other dealers are closer, but they do not have the personalities that work here. Plus they all address me by my first name when I walk in. That's SERVICE. More

by DLHORT1955 Verified Customer Verified Customer

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Great experience good service only would have liked a car wash as part of the service . Everything seem great moving to TX so will get a dealer there. wash as part of the service . Everything seem great moving to TX so will get a dealer there. More

by LEOTARED Verified Customer Verified Customer

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Awesome staff! Great customer service which is why i keep coming back. Service department has been wonderful to me every time I drop my car off with out an appointment! Very accommodating and the work do coming back. Service department has been wonderful to me every time I drop my car off with out an appointment! Very accommodating and the work done on my car has been top notch. Also mark is a great salesman when we are in the market in an going to him first. He is the best car sales person I have ever worked with. No pressure and the guy knows his cars. More

by BTKUCHARSKI Verified Customer Verified Customer

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