Tim Gallitz | Page 37
Service Advisor
Gordie Boucher Village Ford of Thiensville
121 N. Main Street
Thiensville, WI 53092
Dealership Experience
36 yrs, 3 mos
408 Reviews
Write a Review408 Reviews of Tim Gallitz
July 01, 2020
Service was quick and accurate. Parts were ordered and repairs made in timely fashion. Staff is great with customer service. Car works great. I'm satisfied was quick and accurate. Parts were ordered and repairs made in timely fashion. Staff is great with customer service. Car works great. I'm satisfied. More
Other Employees Tagged: Angela Carr, Mark Ford
June 19, 2020
Always a positive experience here, whether sales or service. The staff is knowledgeable and courteous, and they respect my time. It’s great to do business where everyone calls me by name. service. The staff is knowledgeable and courteous, and they respect my time. It’s great to do business where everyone calls me by name. More
Other Employees Tagged: Mark Ford
June 19, 2020
Always good service Long time customer( when it was Schmidt Ford. I continue to receive good service now that it's Boucher. Continuing to resolve a stubborn problem but I Long time customer( when it was Schmidt Ford. I continue to receive good service now that it's Boucher. Continuing to resolve a stubborn problem but I'm confident it will be fixed. More
June 19, 2020
I brought my vehicle in for a recall and decided to get an oil change and have a mystery sound checked out as well. The recall repair took more than a day, which I was fine with, but no one told me it woul an oil change and have a mystery sound checked out as well. The recall repair took more than a day, which I was fine with, but no one told me it would take so long and nobody called me to update me and let me know what was going on. I had to call and ask. When I called, I mentioned that I had a coupon for "The Works" oil change. I was told they would honor the coupon even though I forgot to mention it when I originally made the appointment. "The Works" includes and oil change, tire rotation, and car wash. I picked up my vehicle the following day and forgot to bring the coupon with me. They still honored the price, which I was happy with, however, the car wash and tire rotation was not completed. The mystery noise turned out to be an easy/fairly inexpensive fix, but I never received a phone call telling me what was wrong, what it would cost, and asking me if I wanted it fixed at that time. So, long story short, I was disappointed about not getting the full "Works" package and the lack of communication. The actual work done appears to be quality. More
June 19, 2020
Scheduled oil change The service associate was friendly. The work was done promptly. The only negatives I have are that the oil level is slightly below full (on the dip st The service associate was friendly. The work was done promptly. The only negatives I have are that the oil level is slightly below full (on the dip stick) and I am used to getting a complementary car wash with any service work. More
Other Employees Tagged: Angela Carr, Mark Ford
June 17, 2020
Easy and quick, and friendly service The Boucher automotive group is the only group that i trust with my vehicles. I have been taking all my cars and trucks in to Ford of Thiensville for The Boucher automotive group is the only group that i trust with my vehicles. I have been taking all my cars and trucks in to Ford of Thiensville for over 25 years they have always done exceptional work! More
Other Employees Tagged: Alan Cathey , Angela Carr, Mark Ford, Dave Reed
June 17, 2020
Good. Service was great employees are helpful. I never take my Escape any where else. Sure am couriious why this has to be twenty-five words. Service was great employees are helpful. I never take my Escape any where else. Sure am couriious why this has to be twenty-five words. More
Other Employees Tagged: Angela Carr
June 15, 2020
GREAT SERVICE Service was wonderful. People were friendly and helpful. very quick and thorough service. will recommend to others when possible. I will definitely re Service was wonderful. People were friendly and helpful. very quick and thorough service. will recommend to others when possible. I will definitely return as needed. More
June 10, 2020
Always very professional and upfront with pricing. I trust them with my vehicle needs. I’ve been dealing with them for several years now and I couldn’t imagine going anywhere else. trust them with my vehicle needs. I’ve been dealing with them for several years now and I couldn’t imagine going anywhere else. More
June 08, 2020
Always receive the best service! Very friendly and really looks out for their customers. They make sure you are truly only getting and paying for the services you need! looks out for their customers. They make sure you are truly only getting and paying for the services you need! More
Other Employees Tagged: Angela Carr
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