Tim Hoffman

Jason the crew were very helpful in finding the tire leak. I had the leak for a few weeks. leak. I had the leak for a few weeks. More

by timracine Verified Customer Verified Customer

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Tim was able to fit me in to get the alternator replaced. He arranged for a rental and I got my car back in a timely fashion. Tim was awesome as usual in resolving my Acadia's issue! Thanks! He arranged for a rental and I got my car back in a timely fashion. Tim was awesome as usual in resolving my Acadia's issue! Thanks! More

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Tim was very professional in updating me step by step about the car issue. Palmen handled the situation well this time, but unfortunately, it was too late. I was extremely dissatisfied with my well-maint about the car issue. Palmen handled the situation well this time, but unfortunately, it was too late. I was extremely dissatisfied with my well-maintained Denali from them. I had spent so much money that I can't afford any more repairs. I ended up selling it and giving up on GM cars altogether, which is a sad decision for me. The last problem I faced was an engine issue caused by a bent rod. It's unacceptable for a newer car with relatively low mileage to have such a significant engine problem. More

by Westown2 Verified Customer Verified Customer

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Palmen did a great job getting my truck in quick and and repaired on time. repaired on time. More

by Craig Verified Customer Verified Customer

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Tim Hoffman was very professional and knowledgeable as usual. He continues to demonstrate and show outstanding customer service! usual. He continues to demonstrate and show outstanding customer service! More

by JMHIIMD Verified Customer Verified Customer

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Did not take responsibility for misdiagnosis lead to extreme charges with more issues. Inexperienced mechanics. extreme charges with more issues. Inexperienced mechanics. More

by Westown2 Verified Customer Verified Customer

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Great service and the work was done correctly and in a quick length of time. quick length of time. More

by djsucharda Verified Customer Verified Customer

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Clean environment, quick service Very easy to make an appointment in a timely manner. Vehicle ready when promised. appointment in a timely manner. Vehicle ready when promised. More

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Tim is an absolute pleasure to work with! Couldn't say enough about him and my good experience with palmen. Couldn't say enough about him and my good experience with palmen. More

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Tim was fantastic from the very beginning. Communication was great and service was fast. Happily will continue to have our car serviced there. Communication was great and service was fast. Happily will continue to have our car serviced there. More

by dukepandzic Verified Customer Verified Customer

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