Tim Hoffman | Page 142

Great work! They took excellent care of me and my vehicle! I would be sure to recommend them to others without hesitation...thanks for the great service! They took excellent care of me and my vehicle! I would be sure to recommend them to others without hesitation...thanks for the great service! More

by JMAC8PAWS Verified Customer Verified Customer

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Tim in service department is great. This is the first time my 2016 Yukon has needed warranty work. Everything seems to have been repaired as needed. Tim explained the issue and how it wa This is the first time my 2016 Yukon has needed warranty work. Everything seems to have been repaired as needed. Tim explained the issue and how it was repaired. I enjoy dealing with Tim. It’s only been a week since repair was completed, so time will tell. More

by PAULYSKI Verified Customer Verified Customer

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Service review I called Tim to make an appointment for routine maintenance and he got me the day and time I needed. The day before my appointment my turn signal bulb I called Tim to make an appointment for routine maintenance and he got me the day and time I needed. The day before my appointment my turn signal bulb burned out and was also taken care of all in a reasonable amount of time. Car wash is also nice. Thanks Guys. More

by RD III Verified Customer Verified Customer

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Good Job Took my truck in for routine oil change and 60,000 mile service. While performing the Safety checks a couple of maintenance problems were noted. i was Took my truck in for routine oil change and 60,000 mile service. While performing the Safety checks a couple of maintenance problems were noted. i was contact and explained the problems and approved the repairs. My maintenance visit was a little longer than planned but all deficiencies were found and corrected before my truck left the dealership. After years of having our vehicles being taken care of by Palmen I continue to be please with the level the Service Manger and mechanics go to ensure my vehicles are safe to operate and that everything that needs to be done or should be done is explained and laid out for me to make the best decisions for me. More

by CARL16 Verified Customer Verified Customer

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Dealership that watches out for you Took both our vehicles in for oil changes. While there the service mechanic checked the vehicles over as usual for safety checks. One vehicle was good Took both our vehicles in for oil changes. While there the service mechanic checked the vehicles over as usual for safety checks. One vehicle was good however, the other needed some additional work to ensure safety for the operation. Without catching these deficiencies i could be on the road today with a vehicle with a potential hazard. Even though no one likes to have problems, having a dealership that alerts you when there is a problem and then takes quick action to repair that problem once you approve it is why we continue to come back to Palmen. More

by CARL16 Verified Customer Verified Customer

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They got the job done They had to replace the piston rings due because of excessive oil consumption. I had this done in the past and now they had to do it again. If chang They had to replace the piston rings due because of excessive oil consumption. I had this done in the past and now they had to do it again. If changing the rings fixed the problem before then why did it have to be done again. More

by MSTURYCZ Verified Customer Verified Customer

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Very good service. I have dealt with Palmen for ten years and found service to be very satisfactory. Tim Hoffman has been my contact person for all of those ten years a I have dealt with Palmen for ten years and found service to be very satisfactory. Tim Hoffman has been my contact person for all of those ten years and he has been an honest and a person I have come to trust in his judgement in handling my sierra. More

by LONERIDER68 Verified Customer Verified Customer

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Oil change and tire rotation I received accuracy, timeliness, and value--not just a triple but hit a home run!, They serviced my truck before the appointed time, presented a coup I received accuracy, timeliness, and value--not just a triple but hit a home run!, They serviced my truck before the appointed time, presented a coupon for a discount on the oil change, and they performed a tire rotation, and even checked the spare tire for proper pressure. More

by MUSGRAVE.BOB Verified Customer Verified Customer

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Keep coming back I come back for the service department. Been coming for quite a few years. My reason for staying at Palmen thus far. Recommend Palmen in Kenosha. I come back for the service department. Been coming for quite a few years. My reason for staying at Palmen thus far. Recommend Palmen in Kenosha. More

by NOOSNS1973 Verified Customer Verified Customer

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Enjoyable The service tech's are all very pleasant. Service pricing seems fair. The crew keeps the area clean, hard to do in winter. The service was well don The service tech's are all very pleasant. Service pricing seems fair. The crew keeps the area clean, hard to do in winter. The service was well done and the car returned clean. More

by WLIVESEY Verified Customer Verified Customer

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