Tim Hoffman | Page 12

Bought my truck 45 days ago, brought it in for a few small issues, one being a steering wheel shaking when going 60+ mph, the service dept told me I need to pay to have my tires rebalanced because I hav small issues, one being a steering wheel shaking when going 60+ mph, the service dept told me I need to pay to have my tires rebalanced because I have had the truck for 45 days. Also, with another issue they are blaming it on the fact that I had the truck undercoated, when 100% I had the issue before I had it undercoated. Ben the service guy I dealt with did not care at all and was not helpful in anyway. More

by JCSAULYS Verified Customer Verified Customer

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Opted to wait for service. Car done in timely manner. Wait area is very nice and comfortable. Car done in timely manner. Wait area is very nice and comfortable. More

by MJLED3 Verified Customer Verified Customer

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Always love working with Tim. Been with him for 10 years. Takes such good care of me and my kids. Been with him for 10 years. Takes such good care of me and my kids. More

by BFRANCETIC Verified Customer Verified Customer

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Very professional and quick Tim is wonderful to work with he was able to get my auto in right away. I definitely recommend my friends to go there! he was able to get my auto in right away. I definitely recommend my friends to go there! More

by Colleensunderland Verified Customer Verified Customer

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I’ve been dealing with Tim for the last 10 years and there’s no one else I would go to. He is wonderful. He handles everything he tells her what my car needs. Sometimes he hollers at me because they don there’s no one else I would go to. He is wonderful. He handles everything he tells her what my car needs. Sometimes he hollers at me because they don’t have enough mileage on it but he understands and I’m really happy with Tim. I’m happy with all the people that you have there. More

by Pyrolady Verified Customer Verified Customer

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Great service! Had a couple issues and was taken care of extremely well. Now, I just hope I don't have any more major issues with this truck Had a couple issues and was taken care of extremely well. Now, I just hope I don't have any more major issues with this truck More

by samveith Verified Customer Verified Customer

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Tim makes sure I know what needs to be done and what the cost will be. I am very satisfied with the service I receive at Palman. cost will be. I am very satisfied with the service I receive at Palman. More

by DEBBIE.CURRY Verified Customer Verified Customer

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Tim is very understanding with whats best for my time schedule. I will definitely continue using Tim as my representative schedule. I will definitely continue using Tim as my representative More

by Chris K Verified Customer Verified Customer

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Tim always gets me in as quickly as possible. Very customer centric which I greatly appreciate. Everyone at the dealership is friendly. Very customer centric which I greatly appreciate. Everyone at the dealership is friendly. More

by VIRGINIA.HEBARD Verified Customer Verified Customer

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I had a 1:30 appointment for an oil change and tire rotation. I waited 2 hours for my car to be finished. What's the point of making an appointment if it's going to take 2 hours out of my day. Your ser rotation. I waited 2 hours for my car to be finished. What's the point of making an appointment if it's going to take 2 hours out of my day. Your service department must do better. More

by DLEWENS Verified Customer Verified Customer

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