Ben Vitullo

I first went in and it was raining l walked the lot and one salesman walked out looking for me caught up with me as I returned went to look at a truck that salesman stood out in the rain with .e while we d one salesman walked out looking for me caught up with me as I returned went to look at a truck that salesman stood out in the rain with .e while we discussed the truck. You just don't see that. Everyone in that building made me feel like we knew each other for years. Just a great group of people Thank You Bil More

by DAVEG799 Verified Customer Verified Customer

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The service and courtesy transport were great. What I DONT like is this survey that REQUIRES 15 words and then locks up when you type less, very arrogant of you to suggest that I can’t express my What I DONT like is this survey that REQUIRES 15 words and then locks up when you type less, very arrogant of you to suggest that I can’t express my support for this company in less than 15 words! Don’t send me anymore of your surveys. More

by Steven Verified Customer Verified Customer

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I had a great experience at Palmen GMC store. The service department has excellent staff and provides great customer service. Kenny and the sales manager were very professional. Andy Palmen is a The service department has excellent staff and provides great customer service. Kenny and the sales manager were very professional. Andy Palmen is a gentleman who puts customer service and satisfaction first. Mike Zappala the COO, also a gentleman and equally dedicated to customer service. The only issue I have is with the finance manager Zach Ebner. I found him to be dishonest. He also gave my wife the creeps. Otherwise a great experience. More

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Fair pricing, honest communication. Happy with service. Service was also performed in a timely manner. Happy with service. Service was also performed in a timely manner. More

by Dbmalone Verified Customer Verified Customer

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Prompt friendly service . comfortable waiting area offering coffee,Lester snacks in a bright, roomy area comfortable waiting area offering coffee,Lester snacks in a bright, roomy area More

by MAYEW Verified Customer Verified Customer

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Great service from Jason! ! Always amazing!! Palmen itself is alright.. could always be better with looking the car over before selling it ! Always amazing!! Palmen itself is alright.. could always be better with looking the car over before selling it More

by bethanykoepke Verified Customer Verified Customer

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Great service. I was early for the appointment and they took care of me immediately. I was early for the appointment and they took care of me immediately. More

by MDOSEMAGEN0 Verified Customer Verified Customer

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I have been going to Palmen Cadillac for over twenty years with all my cars and I don’t own a Cadillac. Tim has always been my an excellent serviceman who goes the extra mile to get you the best service years with all my cars and I don’t own a Cadillac. Tim has always been my an excellent serviceman who goes the extra mile to get you the best service. More

by pagliaronidavid Verified Customer Verified Customer

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Appointment time was convenient, shuttle service worked well and work was completed in a timely manner. well and work was completed in a timely manner. More

by Bill Verified Customer Verified Customer

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Wouldn’t recommend getting service done from this dealership. Some service writers acted like they were busy when they weren’t. I had to ask for assistance, not the other way around. Took a long time dealership. Some service writers acted like they were busy when they weren’t. I had to ask for assistance, not the other way around. Took a long time to get repairs done. Not a very good experience! More

by Dashmich4 Verified Customer Verified Customer

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