Ben Vitullo

I have been going to Palmen Cadillac for over twenty years with all my cars and I don’t own a Cadillac. Tim has always been my an excellent serviceman who goes the extra mile to get you the best service years with all my cars and I don’t own a Cadillac. Tim has always been my an excellent serviceman who goes the extra mile to get you the best service. More

by pagliaronidavid Verified Customer Verified Customer

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Appointment time was convenient, shuttle service worked well and work was completed in a timely manner. well and work was completed in a timely manner. More

by Bill Verified Customer Verified Customer

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Wouldn’t recommend getting service done from this dealership. Some service writers acted like they were busy when they weren’t. I had to ask for assistance, not the other way around. Took a long time dealership. Some service writers acted like they were busy when they weren’t. I had to ask for assistance, not the other way around. Took a long time to get repairs done. Not a very good experience! More

by Dashmich4 Verified Customer Verified Customer

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Scammed me on a part . Asked to talk to manager . Waited 15 mins no one showed up I left Asked to talk to manager . Waited 15 mins no one showed up I left More

by ziccarellir Verified Customer Verified Customer

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Efficient on time service which made the process of the repair work easier to deal with without any additional issues thank you repair work easier to deal with without any additional issues thank you More

by CMAJBA Verified Customer Verified Customer

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I will not be returning nor e er getting . y truck fixed there. First the techs said there was nothing wrong that that's how trucks drive. I took the tech for a ride and insisted he put it up i y truck fixed there. First the techs said there was nothing wrong that that's how trucks drive. I took the tech for a ride and insisted he put it up in the air and inspect then they found something. Then blamed it on the other GMC dealership basically sabotaging it to get the repair bill. Then when I was leaving the guy at the front of the service depot entrance insulted me by saying don't you see that big door right there while shaking his head. There were several unhappy customers in the service area and I regret even buying a vehicle from this dealership. More

by GWEIDEMANN09 Verified Customer Verified Customer

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Everyone was kind and helpful. Kept me informed in a courteous manner. I would use the service dept again. Kept me informed in a courteous manner. I would use the service dept again. More

by donna.sigafus Verified Customer Verified Customer

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My problem today was to have diagnostic service done to find out why the AC lower control panel was not working. It took over three hours for this diagnosis. While I appreciated my service representative’s find out why the AC lower control panel was not working. It took over three hours for this diagnosis. While I appreciated my service representative’s assistance I was uncomfortable with the length of time to assess my situation.but happy to find out what my problem apparently was and how to proceed to fix it. Otherwise always great service from the department. More

by CMAJBA Verified Customer Verified Customer

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Ben was awesome. Got me in and got me out. Truly turned out to be a very good experience. Got me in and got me out. Truly turned out to be a very good experience. More

by DBERGESON Verified Customer Verified Customer

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There isn't much to say. It was an oil change and accomplished with no problems or fanfare. It was an oil change and accomplished with no problems or fanfare. More

by BOB.BURGERMEISTER Verified Customer Verified Customer

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