Tim Hoffman

I’ve been working with Tim for at least 10 years. He always provides excellent customer service. He always provides excellent customer service. More

by s_kutz Verified Customer Verified Customer

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We continue to bring our vehicles in for routine maintenance even after our warranties expire. Great service and easy to work with. maintenance even after our warranties expire. Great service and easy to work with. More

by JENNGROH75 Verified Customer Verified Customer

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The dealership employees are always professional and work is explained before it is performed. All work is done in a timely manner. is explained before it is performed. All work is done in a timely manner. More

by Loschdg Verified Customer Verified Customer

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Tim is always so efficient and nice when I come. He always calls me if something unexpetantly arises with my vehicles. He is so nice and funny too. He always calls me if something unexpetantly arises with my vehicles. He is so nice and funny too. More

by BFRANCETIC Verified Customer Verified Customer

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I love taking our cars to Palmen. Especially because of Tim. He takes such good care of mine and my kids cars! Especially because of Tim. He takes such good care of mine and my kids cars! More

by BFRANCETIC Verified Customer Verified Customer

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I brought my truck in to install splash guards. After more than 2 hours, the job was not done satisfactorily. The trim was pulled back from fenders. Guards weren’t installed properly. In addition, After more than 2 hours, the job was not done satisfactorily. The trim was pulled back from fenders. Guards weren’t installed properly. In addition, the “complimentary car wash” was literally water sprayed on my truck and it looked worse than when I brought it in. Not only did they do a poor job installing the splash guards and dirtied my truck, they also dented it, apparently while trying to install. I was told I would receive a call to schedule dent repair and have yet to receive a call from this dealership. Do not recommend More

by makeutap Verified Customer Verified Customer

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Tires were overinflated ( front 82, back 90). And I have a rattling sound in undercarriage. Prior visits were 5 stars. And I have a rattling sound in undercarriage. Prior visits were 5 stars. More

by Jerry Verified Customer Verified Customer

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Jason was very nice, courteous & respectful. He explained what was found wrong on my car& how it would be repaired. I felt safe at Palmens & was comfortable waiting. Even though it took 2 visits He explained what was found wrong on my car& how it would be repaired. I felt safe at Palmens & was comfortable waiting. Even though it took 2 visits for the repair to be accomplished, the needed parts did arrive in a reasonable amount of time & the second mechanic assured me it would be done right & it was. Thank you More

by LJWILDA Verified Customer Verified Customer

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Jason was very professional. Entire process was quick and easy. Everything was explained in a clear manner. My wife and I had a great experience in which we felt we were not take Entire process was quick and easy. Everything was explained in a clear manner. My wife and I had a great experience in which we felt we were not taken advantage of. More

by SANFRANFAN79 Verified Customer Verified Customer

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Great place! Every one was so nice and explained what they were doing. Good treats too! Every one was so nice and explained what they were doing. Good treats too! More

by rodrighelen Verified Customer Verified Customer

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