Tim Kelley
Tim Kelley at INFINITI Of Melbourne

Tim Kelley

General Manager

INFINITI Of Melbourne

100 N Harbor City Blvd
Melbourne, FL 32935

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26 Reviews
not yet
rated

26 Reviews

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Dealership Experience

6 yrs, 6 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

Japanese Japanese

26 Reviews of Tim Kelley

April 20, 2024

Dealership Rating
Employee Rating

My salesman was Michael Gollinger. He was great, didn’t waste my time and took care of me and helped me purchase my new used 2017 QX60. He was very knowledgeable and got the deal done More

by tkoert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 20, 2024

INFINITI Of Melbourne responded

Mike, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Donnie Clark General Manager (386) 275-3207

March 26, 2024

Dealership Rating
Employee Rating

Communication was great. Appreciate the car pick up and drop off. Martin was great. They were great at letting me know what the vehicle needed More

by MELANIE283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

INFINITI Of Melbourne responded

Melanie, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 07, 2020

Dealership Rating
Employee Rating

Tyler McNicol was a Great salesman, he went all out ( without pushing us ). He knew all about each car we looked at, & brought cars up for us too look at. We would recommend him to all people. Everyone More

by lynnburris17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Saraceno , Tyler McNicol

Oct 08, 2020

INFINITI Of Melbourne responded

Lynn, Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Chris Saraceno Vice President and Partner Kelly Automotive Group

August 10, 2020

Dealership Rating

Best Service Ever! My service agent was thorough and kept me posted on when my car would be ready. I will be doing all of my service work at Infiniti of Melbourne. More

by mberard14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2020

INFINITI Of Melbourne responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Chris Saraceno Vice President and Partner Kelly Automotive Group

May 11, 2020

Dealership Rating
Employee Rating

Honestly one of the best car buying experiences ever! We started out at Infiniti’s sister lot (with excellence service), saw a car online that took us over to the Infiniti lot, and we were taken care of fro More

by Lhaywood
Recommend Dealer
Yes

Other Employees Tagged: Chris Saraceno, Patric Herrero , Jenn

May 15, 2020

INFINITI Of Melbourne responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At INFINITI of Melbourne, we value our customers and we look forward to seeing you on your next visit. Chris Saraceno Vice President and Partner Kelly Automotive Group

April 22, 2020

Dealership Rating
Employee Rating

Love my car buying experience here. Patrick Herrero was extremely helpful and knowledgeable. The rest of the staff was very pleasant. I will definitely be returning next time I'm in the market for a vehicl More

by Duckys1017
Recommend Dealer
Yes

Other Employees Tagged: Patric Herrero

May 15, 2020

INFINITI Of Melbourne responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Chris Saraceno Vice President and Partner Kelly Automotive Group

February 17, 2020

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Employee Rating

Absolute pleasure! Chris,Dana, and Jessica are consummate professionals! We would highly recommend Infinity of Melbourne to anyone wanting a quality vehicle and excellent service ⭐️⭐️⭐️⭐️⭐️- MR More

by Mr and Mrs Q
Recommend Dealer
Yes

Other Employees Tagged: Chris, Dana, and Jessica

Feb 24, 2020

INFINITI Of Melbourne responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose INFINITI of Melbourne. Please feel free to contact us if you have any questions on your vehicle. Chris Saraceno Vice President and Partner Kelly Automotive Group

February 07, 2020

Dealership Rating
Employee Rating

Great Customer Service!!! Chris Engler was so helpful and made sure I got exactly the Infiniti I wanted!!! The entire car buying experience was AMAZING!!! From start to fini More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Engler, Dana

Feb 24, 2020

INFINITI Of Melbourne responded

Carol, We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Chris Saraceno Vice President and Partner Kelly Automotive Group

February 07, 2020

Dealership Rating
Employee Rating

NEVER DEAL WITH INFINITI OF MELBOURNE!!! If you have to lie to sell a car, then get another job! The dealership does not return calls forcing to drive there. Promises need to be written dow More

by ronnabbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Patric Herrero

Feb 10, 2020

INFINITI Of Melbourne responded

Ronn, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with INFINITI of Melbourne. Please reach out to me on my personal cell phone, 321-960-6133, so that I can address your concerns. Sincerely yours, Chris Saraceno , Vice President Kelly Automotive Group.

January 29, 2020

Dealership Rating
Employee Rating

Professional and Friendly Our experience with Infiniti of Melbourne was an excellent one. Dana Ryder gave us a warm greeting and was very thorough in going over all the paperw More

by jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Ryder

Jan 30, 2020

INFINITI Of Melbourne responded

jojo, We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Chris Saraceno Vice President and Partner Kelly Automotive Group

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