Tim Lile | Page 5

Serhan is one of the best Sales Consultants we have worked with. He is attentive, knowledgeable, kind, and friendly. He listened to our needs and concerns carefully and addressed them thoroughly. His n worked with. He is attentive, knowledgeable, kind, and friendly. He listened to our needs and concerns carefully and addressed them thoroughly. His no-pressure, customer-focused approach made the entire experience feel comfortable and stress-free. After our purchase, he patiently showed us all the important features of our new used car. We highly recommend him and would love to work with him again in the future. Everyone else we met at KIA of Leesburg was also very nice — from the employees who greeted us at the door, to Serhan’s teammate Tim, to the Finance Manager Max, who was equally wonderful. One area the dealership could improve is the car wash service, which currently isn’t very detail-oriented. They leave stains and dust uncleaned, and they don’t dry the car after the wash, which results in even more stains. More

by TGOKCEK Verified Customer Verified Customer

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Tim Lile was a great sales person. He was knowledgeable, not pushy, personable and got me a beautiful car the Sportage EX he made buying a car a good experience as opposed to a nightma He was knowledgeable, not pushy, personable and got me a beautiful car the Sportage EX he made buying a car a good experience as opposed to a nightmare. He’s extra help for all the high-tech stuff in general just a really nice person. Thank you Tim. More

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Laurie was responsive from the very first phone call and when we arrived, she provided us with a sales representative and Laurie completed the deal with a "Kia training session for the new car." when we arrived, she provided us with a sales representative and Laurie completed the deal with a "Kia training session for the new car." More

by CATCLEM Verified Customer Verified Customer

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Serhan really cares about customer happiness. He always offers to give extra hints, tips and suggestions. We are repeat customers for a reason. He always offers to give extra hints, tips and suggestions. We are repeat customers for a reason. More

by LENNYV413 Verified Customer Verified Customer

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Laurel and Tim were fantastic, no pressure sales. Ty in service has been awesome taking care of our needs with the repairs of our trade-in and some repairs that are needed on the new car, Allen in se Ty in service has been awesome taking care of our needs with the repairs of our trade-in and some repairs that are needed on the new car, Allen in service is another one that has gone out of his way for us. A BIG WAY TO GO TO SERVICE!!! More

by LIGHTINGBOY99 Verified Customer Verified Customer

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Clean an aesthetically pleasing. Friendly, professional staff was a pleasure to work with. Dealership is worthy of a 5 star rating. Friendly, professional staff was a pleasure to work with. Dealership is worthy of a 5 star rating. More

by leskay Verified Customer Verified Customer

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AJ Jimenez, Service Advisor, was very quick to recognize the problem with the windshield wipers on our new 2026 Sorento. While I waited, AJ and his service team replaced and adjusted the wipers so that they the problem with the windshield wipers on our new 2026 Sorento. While I waited, AJ and his service team replaced and adjusted the wipers so that they no longer smudge the windshield. Very satisfactory experience. More

by JULES1640FL Verified Customer Verified Customer

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Tim Lile was very professional and did not pressure us at all during the process. all during the process. More

by siouxctysu Verified Customer Verified Customer

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Service was attentive and enjoyable. I thought there would be snacks in the lobby when I got there, but they weren’t set out until much later, which I thought was odd. I thought there would be snacks in the lobby when I got there, but they weren’t set out until much later, which I thought was odd. More

by BETHKS Verified Customer Verified Customer

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This is the first KIA my wife and I have ever purchased. For the last 55 years, we have purchased primarily Ford and GM products. Our salesperson at Kia of Leesburg was Tim Lile. Tim was very patient and th For the last 55 years, we have purchased primarily Ford and GM products. Our salesperson at Kia of Leesburg was Tim Lile. Tim was very patient and thorough providing us information during the sales process. We eventually purchased a 2026 Kia Sorento SX with the 2.5T engine and DCT transmission. Since our purchase on Sept. 25, 2025, we have had a couple of issues that Tim and Kia of Leesburg were quick to resolve. One of the issues was a chip in the paint of the hood. Kia of Leesburg remedied the situation by re-painting the entire hood. The other problem involved a defective windshield wiper blade. I made a service appointment and was handled by Service Advisor, AJ Jimenez. I explained the problem to AJ and waited for the car to be service. In a short time, AJ told me they had replaced both windshield wiper blades to fix the problem. AJ has followed up with me to check to make sure the problem had been resolved. I typically have my vehicles serviced at the dealership. With the service provided by Tim and AJ, I intend to use Kia of Leesburg for my future service requirements. More

by JULES1640FL Verified Customer Verified Customer

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