Tim Locke
Tim Locke at Rivard Royall GMC

Tim Locke

Sales Manager

Rivard Royall GMC

2621 South Mendenhall Road
Memphis, TN 38115

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4.4
8 Reviews
4.4

8 Reviews

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8 Reviews of Tim Locke

January 02, 2026

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I was looking for a new GMC Yukon XL and Rivard Royall Memphis TN location is the best dealership around. No hidden fees and will find exactly what you’re looking for. Go see Jarvis Harden!! Jarvis is eas More

by Julie Glass
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jarvis Harden

Jan 03, 2026

Rivard Royall GMC responded

Thank you, Julie, for your wonderful review! We're thrilled to hear that you found the GMC Yukon XL you were looking for and that Jarvis provided you with such a positive experience at Rivard-Royall GMC. We appreciate your kind words about our pressure-free environment and our commitment to transparency. We hope to see you again in the future! Enjoy your new truck! Sincerely The Team at Rivard-Royall GMC

December 27, 2025

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Derrick was professional and worked hard to earn our business keeping us informed from the initial sales process until delivery. Great job! More

by JASONAINGLE
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Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Derrick Oates

Dec 27, 2025

Rivard Royall GMC responded

Thank you for your kind words, Jason! We're glad to hear that Derrick provided you with such a professional experience throughout the sales process and delivery. At Rivard-Royall GMC, we strive to keep our customers informed and satisfied. We appreciate your business and look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

November 29, 2025

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Great experience! Ask for Austin Ward. The owner is a standup guy too. They lived up to their promises and made it easy. While Austin wasn’t pushy, as some sales p More

by crayms1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Ward, Anthony Vaughn , Lauren in the service department. She did great.

Nov 30, 2025

Rivard Royall GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at Rivard-Royall GMC and that Austin was able to assist you in such a helpful and honest manner. We pride ourselves on our commitment to our customers, and it’s fantastic to know we met your expectations. We look forward to seeing you again in the future and appreciate you sharing your experience! Sincerely The Team at Rivard-Royall GMC

November 04, 2025

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Great experience with all employees, no hassle negotiating, and total respect, attention to details, and explanations were given during the car buying process. More

by anthonystandard
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Diltz, Anthony Vaughn

November 01, 2025

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Easy transaction with great inventory to choose from. Sales staff was very professional. I would recommend to everyone. More

by ronaldbabb15
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Recommend Dealer
Yes

October 18, 2025

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Too many early hurdles beyond Derrick's control. The process could have been smoother. I almost walked away from the deal but Derrick got ownership envolved. More

by mcyoung07
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derrick Oates, Anthony Vaughn

Oct 18, 2025

Rivard Royall GMC responded

We appreciate your business and your patience in the the purchase. We strive to become better and will!

October 02, 2025

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The whole process was great. Austin answered all my questions or got me the answers I needed. The whole staff was very pleasant and worked to make sure I got the deal I needed. V More

by tommychapman921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Ward, Anthony Vaughn

Oct 12, 2025

Rivard Royall GMC responded

Thank you for sharing your experience! We’re so glad to hear that Austin and the rest of our team provided a smooth, professional, and helpful experience from start to finish. We appreciate your kind words and thank you for choosing Rivard-Royall GMC!

September 06, 2025

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Employee Rating

Jarvis was an amazing salesman to work with! He made sure that I was happy with everything and I love my new Yukon!! More

by lauraloo2552
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarvis Harden, Anthony Vaughn

Sep 06, 2025

Rivard Royall GMC responded

Thank you for your kind words! We’re thrilled to hear that Jarvis made your experience such a great one and ensured you were completely happy with your purchase. Congratulations on your new Yukon — we’re glad you love it! Welcome to the Rivard-Royall GMC family, and we look forward to being here for you down the road.

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