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Derrick Oates
Derrick Oates at Rivard Royall GMC

Derrick Oates

Sales Person

Rivard Royall GMC

2621 South Mendenhall Road
Memphis, TN 38115

Contact Me
5.0
17 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

5.0

17 Reviews

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17 Reviews of Derrick Oates

June 19, 2026

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Employee Rating

Very good and a pleasant experience, quick negotiation, streamline approval and closing, would definitely highly recommend More

by dthall
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Jun 19, 2026

Rivard Royall GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a pleasant experience with us at Rivard-Royall GMC. It’s great to know that the negotiation process and approval went smoothly for you. We truly appreciate your recommendation and look forward to assisting you again in the future! The Team at Rivard-Royall GMC

May 30, 2026

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Employee Rating

This experience buying a vehicle here is top notch. They have great knowledge and great service. The salsa rep Austin was excellentZ More

by MDBRUNSON90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Jarvis Harden, Tasha Albright, Jamie Diltz, Charles Oliver, Edward King, Austin Ward

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May 31, 2026

Rivard Royall GMC responded

Thank you for your outstanding review! We're pleased to hear that your experience at Rivard-Royall GMC was top notch and that Austin was able to provide you with excellent service. Our team appreciates your kind words about our team's knowledge and service. We look forward to seeing you again in the future! The Team at Rivard-Royall GMC

May 21, 2026

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Employee Rating

Nice people. Very prompt. Derrick was pleasant to work with and made sure we were comfortable and treated with respect. And did his job great! More

by JUDITHWALDROP70
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Trade-in Experience
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Recommend Dealer
Yes
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May 21, 2026

Rivard Royall GMC responded

Thank you for your kind words, Judith! We’re thrilled to hear you had a great experience with Derrick at Rivard-Royall GMC. Our team always strives to provide prompt and respectful service, and it's wonderful to know we met your expectations. We look forward to seeing you again! The Team at Rivard-Royall GMC

May 09, 2026

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Employee Rating

Tasha was extremely knowledgeable about the entire process was more than helpful in getting my deal done! 10/10 experience!!! More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Jarvis Harden, Tasha Albright, Jamie Diltz, Charles Oliver, Edward King, Austin Ward, Anthony Vaughn, Tim Locke , Jeff Sappington

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May 10, 2026

Rivard Royall GMC responded

Thank you for your review, Will! We’re happy to hear that Tasha provided you with such knowledgeable and helpful service during your experience at Rivard-Royall GMC. Your satisfaction means a lot to us. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

May 02, 2026

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New dealership in town so thought I’d check them out. Great experience from the beginning to the close. No pressure. Question directly answered and great to work with. A+ More

by Norrisdvm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 02, 2026

Rivard Royall GMC responded

Thank you for your review! We’re happy to hear you had a great experience at Rivard-Royall GMC from start to finish. Our goal is to provide a no-pressure environment and ensure all your questions are answered. We appreciate your feedback and look forward to working with you again. The Team at Rivard-Royall GMC

April 11, 2026

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The team is really helpful and helped me out with my business, my trade in was successful More

by Gerardo Barrera
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Trade-in Experience
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Recommend Dealer
Yes
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Apr 12, 2026

Rivard Royall GMC responded

Thank you for your kind words, Gerardo! We’re thrilled to hear that our team at Rivard-Royall GMC was able to assist you with your business and that your trade-in was successful. We appreciate your feedback and look forward to serving you again in the future! The Team at Rivard-Royall GMC

February 23, 2026

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Employee Rating

Derrick was very knowledgeable, friendly, and honest. He stayed in contact and had excellent communication throughout our experience. I highly recommend him! More

by Kristinpeachey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall

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Feb 23, 2026

Rivard Royall GMC responded

Thank you for your lovely review, Kristin! We're glad to hear that you had a great experience with Derrick at Rivard-Royall GMC. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely The Team at Rivard-Royall GMC

January 23, 2026

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Employee Rating

Derrick did a fantastic job in making the online purchase and delivery of my vehicle easy and stress free. Definitely keeping Derrick and this dealership in mind when shopping for my next vehicle. More

by footsurgn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 23, 2026

Rivard Royall GMC responded

Thank you for your great review! It's wonderful to hear that Derrick made your online purchase and delivery experience easy and stress-free. At Rivard-Royall GMC, we strive to provide top-notch service, and we're glad that you felt that during your visit. We look forward to assisting you again when you're ready for your next vehicle! Sincerely The Team at Rivard-Royall GMC

January 21, 2026

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Employee Rating

Great experience! Derrick was awesome and would definitely do business with them again. Thank you More

by hotrodsnhellraisers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 21, 2026

Rivard Royall GMC responded

Thank you for your kind words! We're happy to hear you had a great experience with Derrick at Rivard-Royall GMC. We appreciate your support and look forward to assisting you again in the future! Sincerely The Team at Rivard-Royall GMC

December 29, 2025

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Employee Rating

Derrick at Rivard Royal GMC was amazing to work with. He really valued my time and had everything setup to be as efficient and smooth as possible. From the test drive to the paperwork, Derrick made my ne More

by murryhaslip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 29, 2025

Rivard Royall GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Derrick provided you with such an efficient and enjoyable experience during your new truck purchase at Rivard-Royall GMC. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new truck! Sincerely The Team at Rivard-Royall GMC

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