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Derrick Oates
Derrick Oates at Rivard Royall GMC

Derrick Oates

Sales Person

Rivard Royall GMC

2621 South Mendenhall Road
Memphis, TN 38115

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5.0
23 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

1 yr, 8 mos

5.0

23 Reviews

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23 Reviews of Derrick Oates

September 16, 2026

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Employee Rating

The easiest buying process I’ve ever experienced! Derrick was attentive and had everything ready to go when we arrived. Would definitely recommend buying from him. Great customer service. Thank y More

by karenmclendon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Sep 16, 2026

Rivard Royall GMC responded

Thank you for your review, Karen! We’re pleased to hear you had such a smooth buying process at Rivard Royall GMC and that Derrick was able to provide you with attentive service. We appreciate your recommendation and look forward to serving you again! The Team at Rivard-Royall GMC

September 11, 2026

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Employee Rating

Rivard Royal GMC smooth and fast process if I can give 10 stars, it would be 10 across the board More

by Tyiesha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Jarvis Harden, Tasha Albright, Jamie Diltz, Charles Oliver, Austin Ward, Anthony Vaughn, Tim Locke, Wells C

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Sep 12, 2026

Rivard Royall GMC responded

Thank you for your generous review, Tyiesha! We’re glad to hear that you found your experience at Rivard Royall GMC to be smooth and efficient. Your satisfaction is our priority, and your support means a lot to us. We look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

August 27, 2026

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Employee Rating

I fully recommend Rivard Royall team. . No car sale is perfect but when it was less than perfect the team made the prefect response. . More

by d r
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tasha Albright, Tim Locke

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Aug 27, 2026

Rivard Royall GMC responded

Thank you for your wonderful review! We truly appreciate your recommendation and are glad to hear that our team at Rivard-Royall GMC handled your experience with care. We strive to provide the best service possible, and it’s great to know we met your expectations. We look forward to assisting you again in the future! The Team at Rivard-Royall GMC

August 18, 2026

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Employee Rating

Time spent there could have been less. Overall good experience. Derrick was very pleasant to deal with More

by JREYNOLDS663@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Vaughn, Tim Locke

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Aug 19, 2026

Rivard Royall GMC responded

Thank you for your feedback! It's fantastic to hear you had a good experience at Rivard Royall GMC and found Derrick pleasant to work with. We appreciate your comments about the time spent and will use them to improve our processes. Our team hopes to see you again soon! Sincerely The Team at Rivard-Royall GMC

July 29, 2026

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Employee Rating

Super nice folks, no pressure, delivered on all fronts! And they had the best price on the vehicle I purchased. An overall great experience! More

by rsullivan6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Ward

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Jul 29, 2026

Rivard Royall GMC responded

Thank you for your review! We appreciate your kind words and are happy to hear you had a great experience with us at Rivard-Royall GMC. It's fantastic to know that you found our team to be helpful and that you got the best price on your vehicle. We look forward to seeing you again soon! The Team at Rivard-Royall GMC

July 03, 2026

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Customer service was top tier! The salesperson was thorough, professional and communicative. The financing process was seamless & stress-free. I recommend this dealership to anyone More

by Patrice Williams-Wooten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tasha Albright, Tim Locke , Channing

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Jul 04, 2026

Rivard Royall GMC responded

Thank you, Patrice! We truly appreciate your kind words about your experience with us at Rivard Royall GMC. It’s fantastic to hear that our staff provided you with top-tier service and a seamless financing process. Your recommendation means a lot to us! Our team looks forward to seeing you again for your next vehicle purchase. Sincerely The Team at Rivard-Royall GMC

June 19, 2026

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Employee Rating

Very good and a pleasant experience, quick negotiation, streamline approval and closing, would definitely highly recommend More

by dthall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jun 19, 2026

Rivard Royall GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a pleasant experience with us at Rivard-Royall GMC. It’s great to know that the negotiation process and approval went smoothly for you. We truly appreciate your recommendation and look forward to assisting you again in the future! The Team at Rivard-Royall GMC

May 30, 2026

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Employee Rating

This experience buying a vehicle here is top notch. They have great knowledge and great service. The salsa rep Austin was excellentZ More

by MDBRUNSON90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Jarvis Harden, Tasha Albright, Jamie Diltz, Charles Oliver, Austin Ward , Edward King

Print
May 31, 2026

Rivard Royall GMC responded

Thank you for your outstanding review! We're pleased to hear that your experience at Rivard-Royall GMC was top notch and that Austin was able to provide you with excellent service. Our team appreciates your kind words about our team's knowledge and service. We look forward to seeing you again in the future! The Team at Rivard-Royall GMC

May 21, 2026

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Employee Rating

Nice people. Very prompt. Derrick was pleasant to work with and made sure we were comfortable and treated with respect. And did his job great! More

by JUDITHWALDROP70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
May 21, 2026

Rivard Royall GMC responded

Thank you for your kind words, Judith! We’re thrilled to hear you had a great experience with Derrick at Rivard-Royall GMC. Our team always strives to provide prompt and respectful service, and it's wonderful to know we met your expectations. We look forward to seeing you again! The Team at Rivard-Royall GMC

May 09, 2026

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Employee Rating

Tasha was extremely knowledgeable about the entire process was more than helpful in getting my deal done! 10/10 experience!!! More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Royall, Jarvis Harden, Tasha Albright, Jamie Diltz, Charles Oliver, Austin Ward, Anthony Vaughn, Tim Locke , Edward King, Jeff Sappington

Print
May 10, 2026

Rivard Royall GMC responded

Thank you for your review, Will! We’re happy to hear that Tasha provided you with such knowledgeable and helpful service during your experience at Rivard-Royall GMC. Your satisfaction means a lot to us. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

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