Tim McCarthy | Page 9

Tim McCarthy in service is over the top! He takes care of you like he would his own family. He is meticulous about making sure that you understand what the problem is and the best way to fix it. We defi of you like he would his own family. He is meticulous about making sure that you understand what the problem is and the best way to fix it. We definitely will be back. More

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They are friendly, knowledgeable and helpful their prices are comparable with other service companies I would not go anywhere else Tim is a real asset to your company prices are comparable with other service companies I would not go anywhere else Tim is a real asset to your company More

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Tim did a great job keeping me informed of the work being done on my car. I consistently use this service dept. They are reputable done on my car. I consistently use this service dept. They are reputable More

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Thanks to Tim for the fast & great service on my emergency tire replacement. St. Louis pothole got me good. Tim found the replacement tire quickly and kept me informed on the progress of my service emergency tire replacement. St. Louis pothole got me good. Tim found the replacement tire quickly and kept me informed on the progress of my service visit. More

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Always on time when service is needed. John stayed in contact with me throughout the process. Never pushing other services off. Recommend their service department. contact with me throughout the process. Never pushing other services off. Recommend their service department. More

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What Others SayI found the vehicle I wanted online, we What Others Say I found the vehicle I wanted online, we did everything pretty much over the phone so when I showed up to sign papers it was easy pea What Others Say I found the vehicle I wanted online, we did everything pretty much over the phone so when I showed up to sign papers it was easy peasy! ... READ MORE Friendly, knowledgeable salesman and staff. Brett did a good job meeting my purchase and trade-in requirements and Fred did a great job ... READ MORE David was very knowledgeable regarding the features of the SUV and also was more than willing to show us various models and provide ... READ MORE Patrick was very thorough and helpful during this entire process. He made me feel good about my purchase and helped me narrow do... READ MORE Tim McCarthy service always prompt and complete with any service issues, he advise u upfront when possible of all service needed to be done or recommended. i always work with Tim to keep my vehicle up to date and running smoothly. I really think Tim is a good service advisor and important to the service team, in addition. John Dingley and Nick Sandweg are also a good part of the service advisor team at Suntrup south. More

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Tim McCarthy was very complete in his explanation of Tim McCarthy was very complete in his explanation of what was encountered during the inspection of my car. He as always been very polite and tries Tim McCarthy was very complete in his explanation of what was encountered during the inspection of my car. He as always been very polite and tries to get the work done as quickly and efficiently while I wait in the lounge. I couldn't ask for a better service rep More

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Our experience with the the Suntrup Service Department was great! Tim M. was wonderful to work with, updating me on the progress during the time they had my mother-in-law's vehicle. Tbey were able to quic was great! Tim M. was wonderful to work with, updating me on the progress during the time they had my mother-in-law's vehicle. Tbey were able to quickly get us an appointment after her car had to be towed there, which was SO appreciated, and Tim even texted to let me know when the vehicle was first dropped off. We will definitely return in the future even despite the fact that it's not the closest Hyundai dealer to our home. Customer service goes a long way! More

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Took my Hyundai Palisade in for routine maintenance. Was immediately met by Veronica who checked me in and paged Tim to let him know I was there. I had a seat in the waiting room (Tim had advised that it w immediately met by Veronica who checked me in and paged Tim to let him know I was there. I had a seat in the waiting room (Tim had advised that it wouldn't take long to service my car so I brought a book to read while waiting). Tim came into the waiting room to let me know when they had started to work on the car and kept me posted on the progress. Work was done quickly and I was back out on the road in record time. Customer service - friendly and quick. What more could you want? More

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Tim was very pleasant to speak with. He explained everything thoroughly and was great about checking to make sure the service we needed was covered under our warranty. He was honest with stating I ma everything thoroughly and was great about checking to make sure the service we needed was covered under our warranty. He was honest with stating I may have to possibly bring my vehicle back in to catch the glitch I was having, but assured me he made notations of the issue I was having. Should the issue arise again, he would contact Hyundai to have the piece replaced. My parents have been in a losing battle with Auffenberg Hyundai in Ofallon, IL regarding repairs on their 2021 Santa Fe. So to have Tim and Suntrup looking out for us and actually showing he cares, makes us so appreciative! Suntrup has been a great dealership to us. From the purchase, to financing, and now Tim and the service department! 5 star Dealer! More

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