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Mark Schultz

Overview Reviews (68) Inventory (179)

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Mark Schultz

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.7

68 Reviews

Overview Reviews (68) Inventory (179)

4.7

68 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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68 Reviews of Mark Schultz

June 26, 2026

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Took my car in for an alignment and the problem wasn't fixed. It came out worse than what it went in. fixed. It came out worse than what it went in. More

by Antoniobecerramata85

Verified Customer

Recommend Dealer

Other Employees Tagged: Mark Schultz

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June 25, 2026

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Mark was so helpful, courteous, and professional. Just a pleasure. Benjamin greeted me since I was there so early, very kind. Just a pleasure. Benjamin greeted me since I was there so early, very kind. More

by nataka55

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Schultz

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Jun 25, 2026 -

Santa Cruz Toyota responded

It’s wonderful to hear Mark’s helpful, courteous, and professional service made your visit a pleasure. We’re also glad you felt warmly welcomed during your early arrival and that your Toyota 4Runner received excellent care. Thank you for sharing your feedback.

June 25, 2026

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Knowledgeable, kind, caring, good communication and not pushy. Check-in was quick and love the service shuttle. pushy. Check-in was quick and love the service shuttle. More

by w_baltazar

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Schultz

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Jun 25, 2026 -

Santa Cruz Toyota responded

Thanks for sharing your experience with our team. We’re glad check-in was quick and that you enjoyed the shuttle service while we cared for your Toyota Highlander. Mark appreciates hearing that our approach felt knowledgeable and unpushy. Please let us know if we can assist again.

June 19, 2026

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We have found that SANTA CRUZ Toyota does not just replace parts trying to solve any problems, but actually fixes them. replace parts trying to solve any problems, but actually fixes them. More

by bobkampa

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Schultz

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Jun 19, 2026 -

Santa Cruz Toyota responded

Thank you for trusting us with your Toyota Highlander. We’re glad our team went beyond simply swapping parts to ensure the real issue was resolved. Mark appreciates your feedback and looks forward to assisting you again.

June 18, 2026

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Professional, courteous and excellent service. I have taken my car to this dealership for since I bought it there. As long as this type of service continues, I will always bring my car there. I have taken my car to this dealership for since I bought it there. As long as this type of service continues, I will always bring my car there. More

by Nboram

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Schultz

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Jun 18, 2026 -

Santa Cruz Toyota responded

It’s wonderful to hear our team has provided courteous and professional service for your Toyota Avalon since day one. Mark and the service staff appreciate your loyalty and look forward to keeping your Avalon in top shape. Thank you for trusting us with your vehicle.

June 18, 2026

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by Nboram

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Schultz

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Jun 18, 2026 -

Santa Cruz Toyota responded

Thank you for highlighting our team’s professional approach and exceptional support. We’re delighted your Toyota Avalon has been in for service with us since you purchased it. We appreciate your loyalty and look forward to serving you on future visits.

June 17, 2026

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Toyota and Mark Shultz have been extremely supportive and professional every time I come in for maintenance. professional every time I come in for maintenance. More

by dennypoo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Schultz

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Jun 17, 2026 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review! Our team enjoyed having you here, and we wish you many happy and safe miles. See you next time!

June 13, 2026

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Slow to get things done- I was there at 8am and a tire rotation took 5hrs. I asked a few times to call a specific phone number when my car was ready and the dealership still called the wrong number. rotation took 5hrs. I asked a few times to call a specific phone number when my car was ready and the dealership still called the wrong number. More

by jenng1515

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Schultz

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Jun 15, 2026 -

Santa Cruz Toyota responded

Thank you for taking the time to share this with us. Our team hopes to have the chance to earn your business again in the future!

June 13, 2026

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Professional, no over promises, and as scheduled Fair pricing, easy paper work, and clean bathroom pricing, easy paper work, and clean bathroom More

by chuckdeegan

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Schultz

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Jun 13, 2026 -

Santa Cruz Toyota responded

It’s great to know you found our service on your Toyota Camry Hybrid professional and straightforward. We’re pleased the schedule, pricing, and paperwork met your expectations and that you found the facilities clean. We look forward to assisting you again.

June 11, 2026

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Professional and efficient Can always count on Santa Cruz Toyota. They are professional and efficient Toyota. They are professional and efficient More

by kimi.rhodes

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Schultz

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Jun 11, 2026 -

Santa Cruz Toyota responded

It’s great to hear that our team provided professional and efficient service. We appreciate your continued trust in us for your Toyota Prius maintenance. We look forward to assisting you on your next visit.

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