Tim Mundt | Page 4

I never hesitate to use Santa Cruz Toyota for service. I think a good part of why my car has 200,000 miles and drives like new is because of the excellent service my car has alway been given. I think a good part of why my car has 200,000 miles and drives like new is because of the excellent service my car has alway been given. More

by lindaandcary Verified Customer Verified Customer

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Have used them for 6 years and have always been happy with them I did with them I did More

by ssnyder95066 Verified Customer Verified Customer

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I am a long-time regular customer who has always received excellent service and workmanship. I like the thoughtful and professional service team, and have never had a bad experience. Courtesy Shuttles for dr excellent service and workmanship. I like the thoughtful and professional service team, and have never had a bad experience. Courtesy Shuttles for drop off and pick up are also very convenient and appreciated. More

by David Wilmot Verified Customer Verified Customer

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I felt confident going in that they would take care of me. I had been worried about the 'check engine', etc. symbols that came on, so I went in to get it checked. Tim was very nice and helpful, and I'm ha me. I had been worried about the 'check engine', etc. symbols that came on, so I went in to get it checked. Tim was very nice and helpful, and I'm happy with the service that I got. More

by lori5646 Verified Customer Verified Customer

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I like the fact that I can get transport to and from my home while waiting for the maintenance work to be completed.I'd like to give a shout-out to Mario, who has frequently been my driver, but all the dri home while waiting for the maintenance work to be completed.I'd like to give a shout-out to Mario, who has frequently been my driver, but all the drivers seem friendly and helpful. More

by di_orourke Verified Customer Verified Customer

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Bait & switch. Mark handed me an initial quote for $125 to replace the battery & handed off the order to Tim. After 2 weeks of the car being in the shop ... I had t Mark handed me an initial quote for $125 to replace the battery & handed off the order to Tim. After 2 weeks of the car being in the shop ... I had to call & spoke to Tim who then said the quote for everything was $1600 & I declined all the other work & requested just the battery swap. I would deal with tires & wiper blades later, etc. After another week I had to go to the shop & ask Tim what was going on, & that's when he hit me with a new quote to swap out the battery of approximately$425. I asked what happened to the original quote of $125 & he broke into excuses. What choice did I have I needed my car back. Bait & switch. More

by jm7 Verified Customer Verified Customer

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Good except missed one recall Have to go back Didn't check one recall but told me my floor mats were installed properly check one recall but told me my floor mats were installed properly More

by Sredfi3717 Verified Customer Verified Customer

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Did not honor coupons for windshield wipers. Check in time was 20 minutes and service advisor was not friendly Check in time was 20 minutes and service advisor was not friendly More

by Loisschwab5 Verified Customer Verified Customer

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Took my car in for simple maintenance and it was damaged in the lot. Feel like I wasn't adequately informed of the situation and damage. My car has a weird noise and damage which I'm not sure how they're go in the lot. Feel like I wasn't adequately informed of the situation and damage. My car has a weird noise and damage which I'm not sure how they're going to fix it. More

by jessiecardona Verified Customer Verified Customer

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Very excellent service and understanding my service needs and doing a full check on my car I appreciate it and trust in Toyota dealership and doing a full check on my car I appreciate it and trust in Toyota dealership More

by maryblossim Verified Customer Verified Customer

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