Tim Notarianni | Page 51

The way it should be The car-buying dance is generally tedious and frustrating. Most of the stereotypes are based in fact. Because of this existing environment, it comes a The car-buying dance is generally tedious and frustrating. Most of the stereotypes are based in fact. Because of this existing environment, it comes as a complete, and welcome, shock to the system when you deal with North Penn. We had previously dealt with North Penn's Service department and knew they were courteous, professional, and highly-competent (Erin Trotter). Now, having just purchased a care from North Penn, we learned the Sales and Finance departments are equally professional and engaging. Our salesman, Tim Notarianni, was the most knowledge person we'd ever met when it came to all things Volkswagen. He is a a low-key and no-pressure person who has a passion for his profession. In general, we give our highest recommendation to the entire North Penn VW experience. More

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Best dealership experience ever. I have had a lot of typical "frustrations" with other dealers, patronising/pushy/ attitude etc. After checking on a new car price (we never considered I have had a lot of typical "frustrations" with other dealers, patronising/pushy/ attitude etc. After checking on a new car price (we never considered a new car) through USAA, North Penn came up very competively. I rang them and Tim answered. Immediately he was friendly and very knowledgable answering quite obtuse questions. My wife and I reluctantly shleped across form NJ having just visited a few other dealers and she was in no mood to be going to another one. When we arrived Tim had everything in hand and even though now late in the evening was calm and spent a lot of time trying out 2 different Jetta wagons and answering my Wifes queries. We left without any pressure from him. He kept us informed and even though we did go to 2 other dealers closer they were no where near overall such a good experience. The other dealers promised to match the deal from North Penn but ultimately couldn't and quite frankly even had they been better by a few $100 we would have still driven the extra distance to give North Penn our business. I had to leave for a trip when my wife picked up the car, and again Tim couldn't have been more helpful taking my wife through it slowly and methodically. The whole experience from the quality of the facility/staff/coffee/backup etc etc was top notch and so I heartly recommend North Penn and Tim Notarianni. Thanks. More

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This dealership is awesome! The people we dealt with (Derek, Tim, and Jeff) were all great. They were all very friendly and at no point were we pressured in making a decision with the purchase of our n (Derek, Tim, and Jeff) were all great. They were all very friendly and at no point were we pressured in making a decision with the purchase of our new, slightly used, Jetta. The whole process was very smooth and to top it all off, we got a great deal. Thank you very much guys and remember to keep an eye out for my future TDI Sportwagen! Sincerely, Omar and Hamdy More

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