Tim Smith | Page 22

We had a great experience with Tuan. He was so kind and knowledgeable. I loved our car shopping experience with them. Will definitely recommend them for your next car! He was so kind and knowledgeable. I loved our car shopping experience with them. Will definitely recommend them for your next car! More

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It was an excellent experience. I would definitely recommend Tim and purchase from the dealer again. I would definitely recommend Tim and purchase from the dealer again. More

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Tim was a pleasure to deal with and went above my expectations in the whole process' expectations in the whole process' More

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It was very nice to meet Tuan because he is very outgoing and friendly! Makes us feel like coming back again. and friendly! Makes us feel like coming back again. More

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Tim Smith and the whole team at CBB was the best car buying experience I have had to date. From the moment I called to inquire about the vehicle, until I drove off the lot a week later, I was treated l buying experience I have had to date. From the moment I called to inquire about the vehicle, until I drove off the lot a week later, I was treated like a preferred customer and given first class service. No pushy sales tactics only honest communication, and respect for my questions and concerns. The trade in value of my vehicle was lower than I anticipated. I felt selling it elsewhere would be more beneficial for myself. Tim and the team at CBB totally understood and wanted me to pursue the option that worked best for me instead of trying to push to get the trade in deal done that minute. Again honest and respectful. The paperwork was drawn up, quickly and efficiently. Tim assured me that they don’t put their stamp of approval on any vehicle unless it is in top notch condition. They didn’t disappoint. The car was delivered in like new condition with well wishes and a handshake from Tim. I highly recommend CBB for top notch vehicle and service. If you have the opportunity ask for Tim Smith. More

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Certified Benz and Beeemerrrr are the best dealership in the valley! Everyone is so kind and helpful! the valley! Everyone is so kind and helpful! More

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We saw a car online, decided to come and check it out in person. Tim Smith was who greeted us as we were walking around the lot. He was super friendly, offered us water as we came mid-day. Took us on a test person. Tim Smith was who greeted us as we were walking around the lot. He was super friendly, offered us water as we came mid-day. Took us on a test drive and was transparent with all the information and pricing. Totally recommend this dealer and ask for Tim. More

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Worked on a deal for an entire day with this store. Told them I did not want to run my credit unless we were ready to buy. We decided we were ready to buy on Friday at 11am. Filled out my credit app a Told them I did not want to run my credit unless we were ready to buy. We decided we were ready to buy on Friday at 11am. Filled out my credit app at 1:30pm (12:30pm in Phoenix) they ran my credit and acknowledged it was received. Started getting emails that my credit file had been accessed immediately. I had not heard anything by 4pm, 5pm now 6pm so I started texting them to see what the terms would be. Finally had to call them and found out they sold the car out from under me while they were working my deal. We had made arrangements to fly to Phoenix next day to pick it up.... Didn't even bother to call or text to tell us, I had to call and text to find out what was going on after hours went by without hearing anything. Ended up buying one the next day anyway in Phoenix from somewhere else. I reached out to them at 6:45pm and they worked with me every step of the way, on the phone and through text until late in the evening the same day that Benz and Beemer left me high and dry! Management called me after I left a review, I called them back but haven't heard back since. More

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The entire team were friendly and worked with me to ensure I drove away with a high quality vehicle ensure I drove away with a high quality vehicle More

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Tim is a professional. Worked with us through a tricky out of state transaction. Good communication and professionalism. Worked with us through a tricky out of state transaction. Good communication and professionalism. More

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