Tim Smith
Tim Smith at Certified Benz & Beemer

Tim Smith | Page 42

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
481 Reviews
5.0

481 Reviews

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481 Reviews of Tim Smith

December 23, 2019

Dealership Rating
Employee Rating

Took over 2 1/2 hrs for just and oil change that was scheduled. Limited check in to inform me that it’s taking longer than usual. Math was incorrect using your coupon but was fixed. Staff was very fri More

by Goldsteinpt
Recommend Dealer
Yes
Dec 24, 2019

Certified Benz & Beemer responded

Dear Goldsteinpt: We appreciate you sharing your feedback with us. We are sorry to hear that it took so long for your oil change. We are glad that Tim was so friendly and you liked our waiting area as well as our inventory. We are grateful for your business and hope to provide you with a 5 Star experience on your next visit. Best wishes for the Holidays!

December 17, 2019

Dealership Rating
Employee Rating

I worked with Tim Smith. Our truck we purchased had everything my son wanted. He was very happy after receiving his truck since we had it shipped to our stated. The process of More

by mamie_carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2019

Certified Benz & Beemer responded

Dear mamie_carter; We do love to hear from our out-of-state customers! We are so happy that you son the truck that you purchased and that the process was so easy. We are glad that Tim was so helpful as well. Your are very welcome and we want to thank you for your patronage. Please let us know if we can help you again in the future. Happy Holidays!

December 17, 2019

Dealership Rating
Employee Rating

Tim Smith at CBB was awesome. Got an awesome BMW with low miles and everything I wanted. Very easy and straight forward process. Would definitely go back. More

by bschiff
Recommend Dealer
Yes

Other Employees Tagged: Paul Marschall, Peter Williams

Dec 19, 2019

Certified Benz & Beemer responded

Dear bschiff: We really appreciate you sharing your compliments of Tim's awesome customer service. We are glad that you got such a great car and enjoyed our quick and easy sales process. Thanks so much for your business and we are excited that you will definitely be coming back in the future. We hope you enjoy your BMW for years to com and look forward to the pleasure of helping you again in the future. Happy Holidays!

November 23, 2019

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Employee Rating

Tim Smith our sales executive demonstrated courtesy, respect and professionalism along with great humor. Jeff Hallenbeck ensured we were looked after and not only helped empty our trade in but then not More

by Sanoboardrider
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Carter, Jeff Hallenbeck, Peter Williams

Nov 26, 2019

Certified Benz & Beemer responded

Dear Sanoboardrider: What a wonderful review and thanks for sharing your detailed feedback with us. We are delighted to hear that Tim, Jeff, Peter and Ricky did such a wonderful job in making your purchase and trade-in one of the very best car buying experiences that you have ever had. Thanks so much for your business and your kind words. We look forward to the pleasure of helping you again with that Porsche in the future.

November 22, 2019

Dealership Rating
Employee Rating

No Pressure & Great Service I went to CBB in Scottsdale to look at a 2017 Jaguar F-Pace when I met Tim Smith. He showed me the particular car I was interested in first and then t More

by John Hunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David James , Ricky Carter

Nov 26, 2019

Certified Benz & Beemer responded

Dear John: You are very welcome and thank you so much for your business. At CBB, it is our mission to provide our customers with the best car buying experience that they have ever had so it's wonderful to hear that Tim, David and Ricky helped to achieve that with you. We are delighted that everyone was so helpful and that you now would like to have your parents visit CBB as well. Please let us know when we can assist them (and you again) in the future.

November 22, 2019

Dealership Rating
Employee Rating

Morning! I just want to say Thanks for everything Tim Smith you was fantastic in helping me to make this happen. Job well done. Your Experience and Professionalism made it all happening for me. That B More

by BookM5
Recommend Dealer
Yes

Other Employees Tagged: Ricky Carter, Nissa Juarez, Paul Marschall, Megan ! Thank you very much. You are a Trooper

Nov 26, 2019

Certified Benz & Beemer responded

Dear BookM5: You are very welcome and thank you for choosing CBB. We are delighted that Tim did such nice job helping you. We sincerely look forward to the pleasure of helping you again in the future.

November 22, 2019

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Employee Rating

Tim Smith and CBB Team was amazing This was our first time purchasing a BMW and were not even sure that it would fit our family. We walked in knowing which model we were looking for an More

by mwillrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez

Nov 26, 2019

Certified Benz & Beemer responded

Dear mwillrob: What a nice review! Thanks for taking the time to share your compliments on the excellent customer service that Tim provided for you. We are glad that you appreciated our friendly, zero pressure approach which Tim delivered. We are grateful for your business and your strong recommendation of CBB to others. Please do not hesitate to let us know when we can ever be of assistance to you again.

November 19, 2019

Dealership Rating
Employee Rating

Beautiful dealership. I bought my car online, but went to dealership to pick up. Nissa was fun & funny on the phone when doing paperwork. The real hero was/is salesman Tim Smith. He was so not pushy & that s More

by Happy buyer
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez

Nov 21, 2019

Certified Benz & Beemer responded

Dear Happy Buyer: Thanks so much for letting our customers know how easy it is to purchase a vehicle online from CBB. It makes us happy that Tim and Nissa were both so helpful with the process and that you thought our dealership was beautiful. We really appreciate your business and kind review. Please do not hesitate to let us know when we can ever be of assistance to you again.

November 07, 2019

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Employee Rating

Process went flawlessly. First time purchasing a vehicle in this fashion. (had vehicle delivered) Was expecting more back and forth, with the services not being as 'advertise More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2019

Certified Benz & Beemer responded

Dear JT: Thanks so much for letting our customers know about your flawless and smooth car buying experience and having it delivered too you. We rally appreciate your business and look forward the pleasure of working with you again.

October 25, 2019

Dealership Rating
Employee Rating

Amazing Service. Felt very welcome and valued the moment I walked in the dealership. Tim and Peter took very good care of me in showing me options and finding what I w More

by Cayle Tabeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Peter Williams

Oct 27, 2019

Certified Benz & Beemer responded

Dear Cayle: We strive to provide our customers with outstanding customer service and appreciate your kind words regarding Tim and Peter in that regard. We are delighted that you got a great deal on the car and that CBB was able to get you excellent financing as well. Thanks so much for giving us the opportunity to earn your business and we really appreciate your recommendation of CBB to others. Please let us know when we can provide you with another 5 Star experience in the future.

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