Tim Smith
Tim Smith at Certified Benz & Beemer

Tim Smith | Page 42

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
494 Reviews
5.0

494 Reviews

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494 Reviews of Tim Smith

February 05, 2020

Dealership Rating
Employee Rating

Great place to compare Mercedes and BMW sid by sideTim Great place to compare Mercedes and BMW sid by side Tim Smith was our guide---- very knowledgeable about both makes. All the people were friendly an More

by cmike1052
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Chris Williams, Peter Williams

Feb 05, 2020

Certified Benz & Beemer responded

Dear cmike1052: Our top priority is customer satisfaction and your kind words helps to reaffirm our efforts at providing our customers with excellent service. We are glad that you could easily make the comparison of various models of Mercedes with BMW to assist yo with your decision. Thanks so much for the opportunity to earn your business. Please let us know when we can provide you with another 5 Star experience in the future.

January 31, 2020

Dealership Rating
Employee Rating

My experience in purchasing a vehicle was exceptional. Tim, my sales guy, left me feeling valued as a customer, respected as a person, and completely satisfied with my purchase! What a wonderful experienc More

by oviaransom2736
Recommend Dealer
Yes

Other Employees Tagged: Naimul "Que" Sadeque

Jan 31, 2020

Certified Benz & Beemer responded

Dear oviaransom2736 You are so very welcome and thank you for sharing your feedback with us.Our top priority is customer satisfaction and your kind feedback concerning Tim reaffirms our efforts at providing our customers with exceptional service. While we are sorry to hear that your initial impression with the initial product specialist was not to your liking, we are delighted to hear that Tim was so friendly and helpful. We are grateful for your business and look forward to providing you with the same level of service on your next visit.

January 27, 2020

Dealership Rating
Employee Rating

Review This was overall an incredibly stress-free purchasing experience, and I would recommend it to a friend looking at any vehicle through this dealer. Spe More

by k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2020

Certified Benz & Beemer responded

Dear K: You are very welcome and thank you for taking the time to share your feedback with us. We couldn't be more pleased to hear that Tim provided you with outstanding customer service without any pressure. We are grateful for your business and hope to have an opportunity to assist you again in the future.

January 23, 2020

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Employee Rating

This place is amazing!Tim Smith was my salesman and he This place is amazing! Tim Smith was my salesman and he took real good care of me. Great price, and great customer service. Richard in the service More

by bremeika
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Collin Moore, Richard in service

Jan 24, 2020

Certified Benz & Beemer responded

Dear bremeika: We really appreciate you taking the time to let our customers know about the great price and customer service you received working with Tim Smith. We are glad to hear that Rich in Service was so helpful as well. Thanks so much for your business and for strongly recommending CBB to others. We hope to have the opportunity to provide you with another 5 Star experience in the future.

January 22, 2020

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Employee Rating

I don't where to begin with how impressed I am with Tim Smith's customer service and knowledge of vehicles. Sometimes you wonder if a great service experience is a one off or if in fact is engrained in a More

by RyanT
Recommend Dealer
Yes

Other Employees Tagged: Trevor Gaiser, Nissa Juarez, Collin Moore

Jan 23, 2020

Certified Benz & Beemer responded

Dear Ryan: On behalf of Tim and Certified Benz & Beemer, you are most welcome. We love to hear from our repeat customers and couldn't be more pleased that you are so impressed with the customer service that Tim has provided you with your 3 different purchases. It's great that Nissa was also so helpful as well. Thank you so very much for your continued patronage and we look forward to being there to assist you with your future automotive needs.

January 16, 2020

Dealership Rating
Employee Rating

Outstanding Experience! We began looking for a new "used" car a few months ago. We happened upon a 2017 Genesis G80 Sport at the Certified Benz & Beemer dealership in Scotts More

by Scott & Lisa Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Carter

Jan 17, 2020

Certified Benz & Beemer responded

Dear Scott & Lisa: You are so very welcome and we want to thank you for choosing Certified Benz & Beemer. We love hearing from our out-of-state customers. and are delighted that you found both Tim's assistance and the dealership in general to be amazing. It's great to hear about your outstanding experience and we are excited that you will encourage others to visit our website and/or dealership. We look forward to the pleasure of working with you again in the future.

January 10, 2020

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Employee Rating

very friendly my first time to this dealer and i was not rushed or pushed to make my mind up on what I wanted to buy.my saleman was very proftional and answered all More

by donjsantander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: chris williams

Jan 13, 2020

Certified Benz & Beemer responded

Dear donjsantander: Thanks so much for the 5 Star review! We are delighted that you appreciated our friendly, zero pressure environment and was able to get all of your questions answered. We are grateful to have the opportunity to earn your business and look forward to being able to help you again in the future.

January 07, 2020

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Employee Rating

Best buying vehicle experience The best place to buy a vehicle, really hassle free, and all staff very professional, my salesman was Tim Smith, and I have to say, really, really ha More

by Jose L Gomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2020

Certified Benz & Beemer responded

Dear Jose: Thanks so much for sharing with our customers about your great car buying experience working with Tim and the rest of the CBB staff. We are glad that you appreciated our comfortable easy, zero pressure environment that makes car buying so easy. We are grateful for your business as well as your recommendation of CBB to others. We hope to have the pleasure of working with you again in the future.

December 30, 2019

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Employee Rating

Amazing customer service and flawless car The sales and finance team were amazing!! Even with some challenges on my credit these guys were able to get me in the car I wanted with no pressure a More

by mitchellt22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Carter, Nissa Juarez

Dec 31, 2019

Certified Benz & Beemer responded

Dear Mitchellt22: We love your review too! Thanks so much for letting our customers know about the amazing customer service that Tim, Ricky and Nissa provided for you without any pressure. We are delighted that we could get you financing that you liked an that you love your new Rover.. We certainly value your patronage and look forward to the pleasure of helping you again. Happy New Year!

December 30, 2019

Dealership Rating
Employee Rating

Outstanding service from beginning to end. A very pleasant buying experence! From my initial phone call until I drove off the lot with my 2019 Cadillac CT6, the wife and I are very pleased wit More

by rosamina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Peter Williams

Dec 31, 2019

Certified Benz & Beemer responded

Dear Rosamina: You are very welcome and thank you for such a wonderful review and recommendation of Certified Benz & Beemer to others. We really appreciate you sharing with our customers about the outstanding customer service that Tim, Nissa and Peter provided for you with your recent purchase. We are thankful for your support and hope you enjoy your Cadillac for years to come. Please keep CBB in mind should you need anything in the future. Happy New Year!

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