Tim Sterling
Tim Sterling at Klaben Ford Lincoln

Tim Sterling | Page 36

Sales & Leasing Consultant

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
649 Reviews

I've been with Klaben for almost 10 years now. I started out as a service porter and worked my way up the ladder. I'm hard working, energetic, and easy to get along with. My job is to make sure that you're comfortable and at ease when making a decision. 330-673-3139 ext 343

Dealership Experience

12 yrs, 8 mos

Industry Experience

12 yrs, 8 mos

Employee Video

5.0

649 Reviews

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649 Reviews of Tim Sterling

November 01, 2020

Dealership Rating
Employee Rating

It was great working with Tim. I had the best car buying experience ever. All my questions answered honestly about my CPO Excape from Klaben! More

by yolanda6979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Miller

October 31, 2020

Dealership Rating
Employee Rating

Best dealership in town baby! If you're ever in need of a car this is the place to go for excellent quality service. YES! More

by shanbar36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Klaben Team

October 31, 2020

Dealership Rating
Employee Rating

Tim made the whole process of leasing easy, simple and fast, and was very accommodating to my schedule. He was able to find the right model and trim level and get the best deal More

by fordprefect6061
Customer Service
Recommend Dealer
Yes

October 21, 2020

Dealership Rating
Employee Rating

The sales team was great. Brandon was really helpful and explained everything to me. There were no issues. Even when I had issues with the check engine light, klaben took care of me More

by abyleslie792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Lewin, Denise Miller, Brandon Stahl

October 05, 2020

Dealership Rating
Employee Rating

I love this dealership!! Everyone is always pleasant. Service department is great. Will always recommend this dealership. Love the TV and snacks in the wait area. More

by cookstew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold , Denise Miller

October 04, 2020

Dealership Rating
Employee Rating

Excellent customer service. Everyone was very nice. Matthew was great, helped and answered all of my questions and helped with getting the price that we needed. More

by arody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Garred, Denise Miller, Steve Opalko

October 01, 2020

Dealership Rating
Employee Rating

Tim and Nate were very helpful in helping me find my 1st car and helped walk me through to find the right car for me. More

by bigo98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Bryant

September 26, 2020

Dealership Rating
Employee Rating

Tim found me the truck I wanted, took very excellent care of me. The only thing that I am disappointed with is the wash rack people. They were very slow, and did not do a good job cleaning my new truck. Wind More

by trishp01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Miller

Sep 30, 2020

Klaben Ford Lincoln responded

Thank you very much for your kind comments about Tim. He strives to provide a “Top-Notch” experience for all his customers, and I’m glad he was able to deliver that kind of experience for you. Thank you for your constructive comments regarding the condition your vehicle was in at the time of delivery. Obviously, we failed you and we need to do better. No excuses. Your comments are vital in helping us continue to train our team as well as focus on areas of improvement so we can deliver a level of service that Klaben customers like you are used to receiving and deserve. Thank you again for your consideration, your candid comments, and your continued trust in Klaben.

September 21, 2020

Dealership Rating
Employee Rating

I really wanted this truck!! Tim and Doug went above and beyond and made it happen. Quick, Easy, listened to what I wanted and great customer service. Thank You so much!! More

by AlyciaRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Lewin

September 19, 2020

Dealership Rating
Employee Rating

Honest and courteous salesperson who gave excellent service! All our needs were taken care of and we got a great deal. Definitely recommend for new and used vehicles. More

by Neelima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stahl

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